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Recensioner av Residence Inn by Marriott New York Manhattan/Times Square

3.5 out of 5
Residence Inn by Marriott New York Manhattan/Times Square
1033 Avenue Of The Americas, New York, NY

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 498 av 1008 recensioner" "
8 - Bra i betyg. 376 av 1008 recensioner" "
6 - Okej i betyg. 77 av 1008 recensioner" "
4 - Dåligt i betyg. 36 av 1008 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 1008 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2023
Svar från Operations Manager 22 juni 2023
Dear Guest, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Residence Inn New York Manhattan/Times Square look forward to your next visit.Fatoumata CamaraOperations Manager

8/10 Bra

Sverker

Reste med familjen
Gillade: Renlighet och personal och service
Nära till allt
Bodde här 4 nätter i mars 2020
Svar från Senior Operations Manager 12 mars 2020
Dear Sverker, thank you for taking the time to post this fabulous review. We are delighted to read that you enjoyed your stay at the Residence Inn New York Manhattan/Times Square and that our excellent location helped make your stay a great one. We look forward to the opportunity to be of service the next time you are in New York City. Sincerely, Jorel Veras, Senior Operations Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2019
Svar från Customer Service 3 aug. 2019
Thanks for the great rating! We're happy you had an amazing stay with us! We look forward to hosting you again soon for an even more positive experience. Coral Castillo Front Office Manager

8/10 Bra

Patrik

Gillade: Rummets bekvämlighet
Bodde här 5 nätter i juni 2019
Svar från Customer Service 1 juli 2019
Thanks for the great rating, Patrik! We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting again soon, we'd love to have you back! Have a lovely day! Coral Castillo Front Office Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ett kanonställe att bo på mitt i smeten... Tysta rum med mycket bekvämlighet. Frukostbuffén var helt ok på veckodagarna, på helgen något sämre (vi stannade en hel vecka). Nära till allt - Gångavstånd till allt på Midtown - kan inte bo bättre! Vi valde hotellet för att de erbjöd 2 dubbelsängar och kök. Köket utnyttjade vi inte dock... Rekommenderas!
Bodde här 7 nätter i juni 2019
Svar från Customer Service 6 okt. 2019
Thank you for sharing your thoughts with us. We appreciate your taking the time to leave us your feedback. Hearing our guests' suggestions is extremely important to us. With that said, we will make sure you look forward to your problems. We want to make sure that these mistakes are erased for our future guests. Again, we appreciate the time you have taken to leave us a review. If there is any way we can receive you during a future visit, please let us know. Have a nice day! Coral Castillo Front Office Manager

8/10 Bra

Eva Marie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i april 2019
Svar från Front Office Manager 7 maj 2019
Dear Eva, thank you for choosing us and for your gracious rating. On behalf of all of us at the Residence Inn New York Manhattan/Times Square, we would like to invite you for another outstanding visit. Coral Castillo, Front Office Manager

8/10 Bra

Carina

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bra hotell i hjärtat på Manhattan
Bodde här 5 nätter i april 2019
Svar från Front Office Manager 28 apr. 2019
Dear Carina, thank you for taking the time to post this fabulous review. We are delighted to read you enjoyed your stay at the Residence Inn New York Manhattan/Times Square and that our excellent location helped to make your stay a great one. We look forward to the opportunity to be of service the next time you're in New York City. Coral Castillo, Front Office Manager

8/10 Bra

Verifierad resenär

Bodde här 8 nätter i april 2019
Svar från Front Office Manager 26 apr. 2019
Dear Guest, thank you for your terrific rating of Residence Inn New York Manhattan/Times Square. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Coral Castillo, Front Office Manager

8/10 Bra

Peter

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 5 nätter i april 2019
Svar från Front Office Manager 13 apr. 2019
Dear Peter, thank you for being our guest at Residence Inn New York Manhattan/Times Square. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Coral Castillo, Front Office Manager

8/10 Bra

Erik

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 7 nätter i december 2018
Svar från Front Office Manager 9 jan. 2019
Dear Erik, thank you for your nice rating of the Residence Inn New York Manhattan/Times Square. We are glad you enjoyed your experience with us and hope to see you again soon. Coral Castillo, Front Office Manager

10/10 Fantastiskt

Barbara

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Vista dalla camera spettacolare
Bodde här 9 nätter i april 2024

10/10 Fantastiskt

Birgit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Operations Manager 5 maj 2024
Dear Birgit, Thanks for taking the time to share your feedback. It is wonderful to know that you enjoyed everything about your stay at Residence Inn New York Manhattan/Times Square. We can't wait to host you again!Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Tatiana

Ok
Bodde här 2 nätter i april 2024
Svar från Operations Manager 3 maj 2024
Dear Tatiana, Thank you for staying at Residence Inn New York Manhattan/Times Square and for posting this wonderful review. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Fatoumata CamaraOperations Manager

8/10 Bra

Angélique

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bien placé prêt de tout. Petit déjeuner tres varié et qui avait des nouveautés tous les jours
Bodde här 4 nätter i april 2024
Svar från Operations Manager 2 maj 2024
Dear Angélique, Thank you for the great rating and for the wonderful comments about your time at Residence Inn New York Manhattan/Times Square. We are glad our location was convenient for everything you wanted to do on this visit. We're delighted our breakfast was a highlight of your stay. Our team works hard to provide a variety of delicious options to start your day right. Your review made our day; thank you!Fatoumata CamaraOperations Manager

2/10 Väldigt dåligt

Renee

Reste i grupp
Gillade inte: Personal och service och boendets skick och faciliteter
This property had 2 functioning elevators for all their guests. Wait times for an elevator empty enough to get in was as long as 45 minutes. I even had to wait 20 minutes to get in an elevator to ride all the way up so I could have a spot going down. That took another 35 minutes to reach the floor I was trying to get to. I ended up leaving and going to another hotel. Also, the TV didn’t work and the walls are super thin. Will never return to this property.
Bodde här 4 nätter i april 2024
Svar från Operations Manager 2 maj 2024
Dear Renee, Thank you for taking time to share your feedback. We regret the inconvenience caused by the TV and the longer wait times for the elevators, a common occurrence during our peak times with many families visiting. Thank you for bringing this to our attention, and we will share this with our respective team. We are very grateful for your patience and understanding. Your feedback drives us to continuously enhance our services, and we look forward to another opportunity to show you our commitment to outstanding experiences.Fatoumata CamaraOperations Manager

8/10 Bra

Elisabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel bien situé, personnels agréables Seul point négatif l' attente trop longue au niveau des ascenseurs à l'heure du dejeuner
Bodde här 7 nätter i april 2024
Svar från Operations Manager 2 maj 2024
Dear Elisabeth, Thank you for including Residence Inn New York Manhattan/Times Square in your travel plans! It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your kind remarks about our location and dedicated associates. In addition, please know that your comments regarding elevators have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. We appreciate your kind comments. Please come and see us again soon!Fatoumata CamaraOperations Manager

8/10 Bra

VIRGINIE MICHELE

Reste med familjen
Gillade: Renlighet och personal och service
Logement très pratique et très propre mais un peu vieillot, la porte de la salle de bain n’était pas pratique, on se cogne pour avoir accès aux WC.Les couverture étaient très usées. Un des deux lits était affessé. Nous avons demandé 4 chaises pour tous s’asseoir à table, nous n’avions que 2 chaises et un fauteuil. L’hôtel a répondu qu’ils étaient plein et que ce n’était pas possible. Sinon le personnel était très sympathique, ils nous ont toujours bien renseigné.
Bodde här 8 nätter i april 2024
Svar från Operations Manager 2 maj 2024
Dear Virginie, Thank you for taking the time to review your stay and for the generous words about our cleanliness and staff. However, we are disappointed that you had some issues regarding your room and bathroom. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting your expectations. We will address it properly. Thank you again for your review. We hope to see you soon!Fatoumata CamaraOperations Manager

6/10 Okej

Kevin

Reste med familjen
Gillade: Personal och service och bekvämligheter
The biggest issue was the elevators, especially in the mornings. Had to take the stairs several times up and down 23 floors. Room was old and outdated. The staff was terrific! Very helpful and courteous.
Bodde här 3 nätter i april 2024
Svar från Operations Manager 30 apr. 2024
Dear Kevin, On behalf of our entire staff, thank you for the nice review. We love reading wonderful comments about our associates, and we will be sure to share this review with our entire team. However, we regret the inconvenience caused by the elevators and have noted your observation regarding our rooms. Thank you for bringing these concerns to our attention as we are continually growing and improving from our guest feedback. It was a pleasure hosting your visit, and we look forward to seeing you again.Fatoumata CamaraOperations Manager

8/10 Bra

Carolyn Debra

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Breakfast included was great! Helped family get off to a good start and it was always delicious.
Bodde här 7 nätter i april 2024
Svar från Operations Manager 29 apr. 2024
Dear Carolyn Debra, Thank you for reviewing your experience at Residence Inn New York Manhattan/Times Square. We are delighted that you had a memorable stay with us. Thank you also for taking notice of our devoted staff and the quality of our breakfast buffet. Our team is committed to ensuring that your day gets started off on the right note. Your feedback is appreciated, and we hope you will visit us again soon.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

fernanda

Reste med familjen
Gillade: Renlighet och bekvämligheter
Amazing staff. Perfect location.
Bodde här 2 nätter i april 2024
Svar från Operations Manager 30 apr. 2024
Dear Fernanda, Thank you for sharing your comments about our thoughtful associates and our wonderful location! We are pleased to read how much you enjoyed your stay; everything we do is aimed at making our guests feel right at home. Thank you for choosing Residence Inn New York Manhattan/Times Square during your time in Manhattan. It was a pleasure having you, and we hope to see you again on your next visit to the area.Fatoumata CamaraOperations Manager

8/10 Bra

Laurent

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Bien placé, petit déjeuner correct. Du monde à l’heure de pointe au petit déjeuner. Parfois attente longue aux ascenseurs
Bodde här 7 nätter i april 2024
Svar från Operations Manager 29 apr. 2024
Dear Laurent, Thank you for choosing Residence Inn New York Manhattan/Times Square and taking the time to share your experience. We're pleased to read that you found our location convenient and enjoyed the breakfast offerings. However, we apologize for the inconvenience caused by the crowded conditions with the breakfast and the long waits for the elevator in the morning, and we'll continue to work towards ensuring a smoother experience for our guests. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Fabien, Valbonne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Génial tout était parfait
Bodde här 7 nätter i april 2024
Svar från Operations Manager 29 apr. 2024
Dear Fabien, Thank you for your glowing review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we look forward to seeing you again at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

8/10 Bra

Luc

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was a little outdated (which is fine), I liked the close proximity to Times Square and public transportation. Breakfast was good and rooms kept clean. Hot water took a bit of time for a couple of the faucets. 4/5.
Bodde här 5 nätter i april 2024
Svar från Operations Manager 2 maj 2024
Dear Luc, Thank you for taking the time to review your stay at Residence Inn New York Manhattan/Times Square. It is always a pleasure to have our cleanliness, food and property recognized, and we are pleased that our proximity to Times Square was perfect for your visit. We are grateful for each of your comments, including those about the hot water issue, as we continually strive to improve our guest experience. We will share this with our team. We appreciate your feedback and look forward to your next visit!Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Goodarz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean. Nice and helpful staff. Good location, close to many NYC attractions
Bodde här 1 natt i april 2024
Svar från Operations Manager 29 apr. 2024
Dear Goodarz, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your great review. We're thrilled to read that you enjoyed your stay with us, and we appreciate you highlighting our clean facilities, helpful staff, and convenient location, close to many attractions. We take pride in providing a comfortable and carefree stay, and we're glad this was your experience. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Fatoumata CamaraOperations Manager

6/10 Okej

Alessia

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Struttura in posizione ottima sia per subway che per spostarsi a piedi. A due passi da Tsquare e vicino alla 5av. Qualche accorgimento in più nei confronti degli ospiti sarebbe sicuramente gradito. Materassi del divano letto terribili. Colazione abbondante.
Bodde här 8 nätter i april 2024
Svar från Operations Manager 29 apr. 2024
Dear Alessia, Thank you for taking the time to share your feedback. We're delighted to read that you enjoyed our excellent location, which makes exploring the city so convenient, and found our breakfast abundant. However, we apologize for any inconvenience caused by the sofa bed mattresses. We have notified the appropriate teams of your concerns to ensure that our rooms meet the high standards of comfort our guests expect and deserve. We hope to welcome you back for another enjoyable stay in the future!Fatoumata CamaraOperations Manager

10/10 Fantastiskt

PHILIPPE ANDRE

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parfait à proximité à la fois de Time Square de l’empire State bien situé sur la sixième vraiment très intéressant. L’équipement est un peu vieillot mais le personnel est parfait. Tout va bien.
Bodde här 6 nätter i april 2024
Svar från Operations Manager 25 apr. 2024
Dear PHILIPPE ANDRE, Thank you for sharing your positive experience with us. We are thrilled to read that you enjoyed our hotel's perfect location near Times Square and the Empire State Building. We also appreciate your understanding regarding the dated equipment, and we are glad that our staff provided excellent service during your stay. Your feedback is important to us, and we will take note of your comments for future improvements. It was a pleasure hosting you, and we look forward to your next stay at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is a little dated but the location, daily hot breakfast and amazing staff made up for it. I would recommend this hotel and probably stay there again.
Bodde här 5 nätter i april 2024
Svar från Operations Manager 25 apr. 2024
Dear Lisa, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your terrific review. We are delighted to read that despite the hotel's dated appearance, you enjoyed the convenient location, daily hot breakfast, and exceptional service from our staff. We have also taken note of your feedback regarding the need for updates and enhancements. Your recommendation means a lot to us, and we can't wait to welcome you back for another pleasurable stay.Fatoumata CamaraOperations Manager

8/10 Bra

Cindy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is close by (:
Bodde här 4 nätter i april 2024
Svar från Operations Manager 24 apr. 2024
Dear Cindy, Thank you for writing such an excellent review of our property. We are glad you had a wonderful stay, and our convenient location near various outstanding restaurants and shopping was convenient for your travel plans. We receive many positive comments about being in the heart of Times Square, and we are glad that this helped make your stay more enjoyable! It was a pleasure hosting you, and we look forward to seeing you again at the Residence Inn New York Manhattan/Times Square. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Leticia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had the room with the kitchenette and pull out sofa, perfect for 3 people. The staff was really helpful, the breakfast was good and the subway was right across the street. Perfect for our first trip to NY!
Bodde här 7 nätter i mars 2024
Svar från Operations Manager 23 apr. 2024
Dear Leticia, Thank you for your heartwarming review of Residence Inn New York Manhattan/Times Square. We are delighted to read that you found our accommodations ideal for your trip to New York City. It's great to know that our kitchenette-equipped room and convenient location near the subway added value to your stay. We appreciate your kind words about our helpful staff and enjoyable breakfast offerings. We look forward to welcoming you back for another memorable stay.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Elise

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so helpful and accommodating! Great location, would definitely recommend this hotel to others.
Bodde här 6 nätter i april 2024
Svar från Operations Manager 22 apr. 2024
Dear Elise, We are flattered by your generous review of Residence Inn New York Manhattan/Times Square. It is very kind of you to recognize our devoted staff for their hospitable service, and we'll share your compliments with our team to let them know their efforts are appreciated. We are also pleased to know that our location worked well for you. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Katherine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful, awesome location for walking to Times Square, shopping and Broadway shows.
Bodde här 3 nätter i april 2024
Svar från Operations Manager 22 apr. 2024
Dear Katherine, We are thrilled to read that you enjoyed your stay and that our team provided helpful service during your stay. It's also great to know that you could easily explore Times Square, shopping, and Broadway shows from our hotel. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon to Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Mehmet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Over all it is a great place to stay and enjoy.
Bodde här 2 nätter i april 2024
Svar från Operations Manager 21 apr. 2024
Dear Mehmet, Thank you for choosing Residence Inn New York Manhattan/Times Square. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

THE

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Operations Manager 19 apr. 2024
Dear THE, We would like to express our gratitude for choosing Residence Inn New York Manhattan/Times Square as your preferred accommodation. Your positive feedback means the world to us, and we are delighted to learn that you enjoyed your stay with us. Our team is committed to exceeding our guests' expectations and providing everyone with a comfortable and clean environment. Your review is much appreciated and encourages us to continue our efforts. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to the area.Fatoumata CamaraOperations Manager

8/10 Bra

Michel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Operations Manager 19 apr. 2024
Dear Michel, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn New York Manhattan/Times Square; we hope to see you again soon. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Jeannine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Das Hotel ist sehr zentral man kann vieles zu Fuss erreichen. Die Subway ist gerade neben dem Hotel sowie auch der Bryant Park. Das Personal ist freundlich und hilfsbereit. Trotzdem wir um 11.00 aus checken mussten konnten wir noch 3 Std länger bleiben da der Flug am Abend erst geht. Nur zum empfehlen dieses Hotel. Die Inneneinrichtung war eher veraltet aber bequeme Betten bis auf das Schlafsofa das ist eher für Kinder oder Jugendliche
Bodde här 11 nätter i april 2024
Svar från Operations Manager 19 apr. 2024
Dear Jeannine, Thank you very much for writing such an excellent review of our property. We also want to thank you for mentioning our convenient location near the subway and Bryant Park. We received many positive comments about being in the heart of Times Square, and we are glad that this helped make your stay more enjoyable! Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a well-done job. Thank you for being our guest at Residence Inn New York Manhattan/Times Square, and we look forward to welcoming you back to the area.Fatoumata CamaraOperations Manager

8/10 Bra

Tanya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was a convenient location and suited our needs for our trip!
Bodde här 4 nätter i april 2024
Svar från Operations Manager 18 apr. 2024
Dear Tanya, Thank you very much for writing such a lovely review of your stay with us. We are glad you thoroughly enjoyed your stay and that our location was perfect for your needs. We receive many positive comments about being in the heart of Times Square, and we are glad that this helped make your stay more enjoyable! It was a pleasure hosting you, and we look forward to seeing you again at the Residence Inn New York Manhattan/Times Square. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Leah

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was great and close to the subway and all the shopping!
Bodde här 4 nätter i april 2024
Svar från Operations Manager 17 apr. 2024
Dear Leah, Thank you for writing such an excellent review of our property. We're thrilled to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We also want to thank you for mentioning our convenient location near the subway and shopping. We receive many positive comments about being in the heart of Times Square, and we are glad that this helped make your stay more enjoyable! It was a pleasure hosting you, and we look forward to seeing you again at the Residence Inn New York Manhattan/Times Square. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was extremely friendly and worked very hard, especially to serve the breakfast when it was very busy. Value for money, amazing with breakfast included. Rooms were spacious for New York City, and for a family of four, they are outdated but still very worth it! Location, amazing close to everything. 5 mins to Times Square but far enough away not to be noisy! 15 min walk to Grand Central station was awesome!
Bodde här 5 nätter i april 2024
Svar från Operations Manager 17 apr. 2024
Dear Christine, We are delighted you chose to stay with us at Residence Inn New York Manhattan/Times Square. We appreciate your wonderful comments about our location and amenities and are happy to read you thoroughly enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Jessica

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing breakfast!! Nice rooms.
Bodde här 3 nätter i mars 2024
Svar från Operations Manager 15 apr. 2024
Dear Jessica, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your great review. We are thrilled to read that you enjoyed our amazing breakfast and found our rooms to be nice and comfortable. It's our goal to provide a welcoming and relaxing experience for our guests, and we're glad we could make that happen for you. Thank you again for your generous comments. We look forward to your next visit!   Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Marta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great value
Bodde här 1 natt i april 2024
Svar från Operations Manager 15 apr. 2024
Dear Marta, Thank you for taking the time to review your stay with us. We're delighted to know that you found great value in your stay with us. Our goal is to provide excellent service and accommodations at an affordable price, and we're thrilled that we met your expectations. Thank you again for your generous comments. We look forward to your next stay at Residence Inn New York Manhattan/Times Square.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Morgan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay here again! It was a perfect location for the activities we wanted to do.
Bodde här 4 nätter i april 2024
Svar från Operations Manager 13 apr. 2024
Dear Morgan, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your terrific review. We're delighted to read that our hotel's location worked out perfectly for your activities in the area. We take pride in guests' satisfaction and are thrilled you had a pleasant stay. Thank you again, and we hope you will choose us the next time you visit the area.Fatoumata CamaraOperations Manager

8/10 Bra

Brynne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel to stay at! The rooms are very decently sized. All the staff was super friendly and nice. I’d definitely stay here again
Bodde här 1 natt i april 2024
Svar från Operations Manager 13 apr. 2024
Dear Brynne, We are flattered by your generous review of Residence Inn New York Manhattan/Times Square. It is very kind of you to compliment our hotel and recognize our devoted staff for their hospitable service. We'll share your compliments with our team to let them know their efforts are appreciated. It was a true pleasure to have you as our guest, and we look forward to welcoming you again whenever your travels bring you back to New York City.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Kimberly Stefanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, especially if you are wanting somewhere that’s walkable to times square, msg, broadway shows, etc. super convenient place to stay and the staff is very attentive/flexible with early check ins and late check outs. would definitely be staying here again next time i travel to new york!
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Cheryl

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our first trip to New York! The staff was welcoming, hospitable and helpful!! We felt safe and comfortable. The breakfast included with the room was complete and the seating area provided a view from a variety of seating options. We were able to walk to many interesting sites and a park was just down the street. We would definitely recommend and visit again!!
Bodde här 5 nätter i april 2024
Svar från Operations Manager 10 apr. 2024
Dear Cheryl, Thank you for choosing Residence Inn New York Manhattan/Times Square and for your excellent review. We are delighted to read that you loved the warm welcome you received from our team and that you felt safe during your stay with us. It's also great that you enjoyed the breakfast experience and that our convenient location allowed you to explore many exciting sites. Your recommendation means a lot to us, and we can't wait to welcome you back for another exceptional stay.Fatoumata CamaraOperations Manager

8/10 Bra

Glenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great hotel within walking distance of Times Square, Rockefeller Centre, Empire State Building and Central Park. The location is perfect. Lots of restaurant and deli options right out the door.Staff were all very friendly. Checkin was easy and they arranged a cab to the airport for us at a flat rate. The rooms are a bit dated, but comfy and have a few dishes in the kitchenette. Overall it is a great choice if you want to be close to the action in Manhattan.
Bodde här 6 nätter i april 2024
Svar från Operations Manager 9 apr. 2024
Dear Glenda, Thank you for choosing Residence Inn New York Manhattan/Times Square and sharing your positive experience! We are delighted that our convenient location near Times Square and other attractions made your stay enjoyable. Our team strives to provide exceptional service, and we're thrilled that you found our staff friendly and helpful during check-in and transportation arrangements. Moreover, we appreciate your feedback about the room and kitchenette amenities, and we will share this with our team to enhance our guests' experience. We look forward to welcoming you back on your next visit to Manhattan! Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Patrick

Reste med familjen
Très bien situé près de Time square. Service à la réception et valet impeccable. J’avais une chambre studio au 25e étage. Tout était parfait
Bodde här 2 nätter i mars 2024
Svar från Operations Manager 2 apr. 2024
Dear Patrick, Thank you for taking the time to review your stay with us. We appreciate your kind words regarding our hotel's location and service, and we're thrilled to read that you enjoyed our studio room on the 25th floor. We take pride in guests' satisfaction and are delighted you had a pleasant stay. It was a pleasure having you as our guest, and we look forward to welcoming you back to Residence Inn New York Manhattan/Times Square for another perfect stay.Fatoumata CamaraOperations Manager

10/10 Fantastiskt

YONGDUK, Maple Grove

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and breakfast was a nice bonus!
Bodde här 4 nätter i mars 2024
Svar från Fatoumata Camara Operations Manager 30 mars 2024
Dear Yongduk, Thank you for taking the time to post your online review. We were delighted to have you stay with us at the Residence Inn, New York Manhattan/Times Square. We were happy to read how much you enjoyed our excellent location as well as our complimentary breakfast buffet. Thank you again for staying with us. Please come back and revisit us soon!Fatoumata CamaraOperations Manager

10/10 Fantastiskt

TAEHEE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is perfect! I really love this hotel
Bodde här 3 nätter i mars 2024
Svar från Operations Manager 29 mars 2024
Dear TAEHEE, Thank you for taking the time to review your stay with us. We're thrilled to read that you loved our hotel and found the location perfect. It was our pleasure to have you as our guest, and we hope to welcome you back to Residence Inn New York Manhattan/Times Square again soon.Fatoumata CamaraOperations Manager

8/10 Bra

Famella

Reste med familjen
Gillade: Personal och service
Perfect location
Bodde här 4 nätter i februari 2024
Svar från Operations Manager 29 mars 2024
Dear Famella, Thank you for your recent stay at Residence Inn New York Manhattan/Times Square and for posting such a generous review. It is a pleasure to know that we exceeded your expectations and that our location was perfect for your visit. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Fatoumata CamaraOperations Manager

10/10 Fantastiskt

Michael, Cranbrook

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What was not to like? Room was awesome, kitchenette was very nice. Breakfast was a little disappointing- great variety/selections but the hot dishes were Luke warm. But the staff were awesome, you would be hard pressed to find a better location- close to so much. Subway across the street. Eating surrounds the place. Our whole family loved the place.
Bodde här 3 nätter i mars 2024
Svar från Operations Manager 28 mars 2024
Dear Michael, Thank you for taking the time to post such kind remarks about Residence Inn New York Manhattan/Times Square. We are thrilled to read that you and your family enjoyed your stay with us! It's also great to know that you found your room and kitchenette excellent, and we're glad that our location near various attractions and eateries added to your overall experience. However, we apologize for the disappointment with the temperature of the hot dishes, and we'll address this with our team to ensure improvements moving forward. Thank you for your kind words about our staff, and we hope to welcome you back for another fantastic stay soon.Fatoumata CamaraOperations Manager