Bonjour, Angela!Thank you for the lovely rating! We're delighted you had a pleasant time at Sofitel New York. Merci beaucoup!A bientôt, we look forward to hosting you again soon for another great experience!

Dear Elisabeth, Thank you for your excellent rating ! We look forward in hosting you soon again! Warm regards,

Bonjour, Thank you so much for giving us a 10/10 rating! We are proud of giving flawless experiences to our loyal guests! See you soon at the Sofitel New york ! Kind regards,

Bonjour, Stacie! Thank you for the amazing review! We're delighted to hear you enjoyed our beautiful property and spacious rooms. It is wonderful that the bathrooms met your expectations as well. We're sorry to hear the bed wasn't as comfortable as you hoped. We are in a great location, and we're glad you appreciated that. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Bonjour, Daniella! Thank you for the amazing review! We're thrilled to hear that you enjoyed our convenient location and found it easy to get around the city. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Bonjour, Kamil! We noticed your rating and we're very keen to learn more about how we could have enhanced your stay. Next time, we'd advise chatting with our concierge who could provide great recommendations for shows, art exhibits, or wonderful restaurants to try in the city, which might add more excitement to your stay. We deeply value your feedback. Merci beaucoup, Kamil. A bientôt.

Bonjour, Adebayo! We appreciate you taking the time to share your experiences at Sofitel New York. We're thrilled to hear your anticipation for future stays and enjoyed our team members' hospitality, those words are a testament to their dedication. Your encouraging comments are highly motivating for them, merci beaucoup! A bientôt, and we're excited to welcome you back soon.

Bonjour, Cameron! We're thrilled you found Sofitel New York to be a great destination with a pleasing lobby and satisfactory rooms. Its prime location is indeed one of our key assets. We hope to see you back the next time you visit New York City. Merci beaucoup! A bientôt.

Bonjour, Norma! We're thrilled to see your high rating of Sofitel New York. We genuinely hope your stay was as magnificent as the rating indicates. Next time, make the most of your visit to the city by exploring additional attractions and experiences – our concierge is always ready to suggest great shows and intriguing exhibits. Merci beaucoup for taking the time to rate us. A bientôt, see you soon!

Bonjour, Mame! We're thrilled to know that your stay at Sofitel New York met your expectations. We hope you got the chance to enjoy some of the unique attractions in our city. During your next visit, our concierge will be more than happy to recommend additional amazing shows, art exhibits, restaurants, or shopping areas to enhance your experience even further. Merci beaucoup for choosing us and sharing your rating. A bientôt!

Bonjour, Barbara! We regret to hear about your experience with the room furnishings. Each guest's comfort is important to us and we take note of your feedback regarding the bed and pillows. Next time, our colleagues are always available to assist with any room-related issues. We hope to welcome you back for a better stay. Merci beaucoup and A bientôt.

Bonjour Izabela, thank you for sharing your recent experience. It's pleasing to hear you found the location convenient and the room accommodations satisfactory. Regarding your concerns about your missing dress, it's not common for our team members, and we deeply regret that you had this experience. We understand that you have reached out and unfortunately the dress was not found. Our team followed the proper procedure to look for your lost item. Our team are all professional team members, and we regret the outcome of your experience. Your expectations are important to us, we are committed to improve where it's needed. Merci beaucoup for your feedback. A bientôt.

Buon giorno, Stefano! Apprezziamo le tue parole positive e il tuo appoggio al Sofitel New York. Garantire ai nostri ospiti un soggiorno memorabile è una priorità per il nostro team. Merci beaucoup e speriamo di rivederti presto. Un bientôt!

Bonjour, Adriana! It's disappointing to learn of your dissatisfaction, particularly regarding the amenities provided and the responsiveness of our team members. Rest assured, it's our goal to ensure all guests, including the little ones, have a pleasant stay. Going forward, we will undoubtedly revisit these aspects to enhance the overall guest experience. We hope you might consider giving us an opportunity in the future to show you the true caliber of our service. Merci beaucoup and A bientôt.

Bonjour Stacy! We're thrilled to hear that you appreciated our excellent service and incredible location at Sofitel New York. Our team members always strive to provide memorable experiences for our guests. We hope to see you again on your next visit to the city. Merci beaucoup and a bientôt!

Bonjour, Danielle! Our Sofitel New York team is delighted by your 5-star review. Your positive feedback reinforces our commitment to exceptional hospitality. When you choose to stay with us again, our concierge would be more than happy to suggest new art exhibits, wonderful restaurants, or Broadway shows. Merci beaucoup for your support and we are eager to serve you again. A bientôt, see you soon!

Bonjour, Ellen! We're thrilled to hear that you found Sofitel New York pleasing and our colleagues attentive. It's wonderful that you appreciated your spacious room and sizable bathroom. We do take note of your comment about the mattress and appreciate this personal perspective. We hope the overall experience was still comfortable and enjoyable. We're eager to welcome you back in the future, and our team will be more than happy to assist in finding the perfect sleep setting for you. Merci beaucoup and A bientôt!

Bonjour, Griselda Catherine! It is delightful to hear that you found our team members helpful and efficient at Sofitel New York! We're glad we were able to provide you with a comfortable and spotless room promptly after you experienced a bit of inconvenience. We are ecstatic you enjoyed our culinary offerings too. Merci beaucoup for recognizing our commitment to excellent service. Let us know when you plan to return - we can't wait to welcome you back. A bientôt!

Mathew, we appreciate you taking the time to air your thoughts. We understand not every experience can meet expectations. We always strive to improve and would value any specific feedback that could help enhance your next stay with us. A bientôt.

Bonjour, Carmen! We noticed your recent stay was rated as neutral. It's important to us that guests have a remarkable experience and we're eager to learn how we could better facilitate that. Please consider sharing details about your visit next time. Merci beaucoup! A bientôt.

Bonjour Shin'ichiro, we regret to hear that your accommodations did not meet your expectations and there were issues with your in-room amenities and facilities. Our aim is to provide a comfortable stay for all our guests, and your feedback will help us improve and serve you better. Merci beaucoup for taking the time to share your experience and we hope to have the opportunity to provide a more exceptional stay in the future. A bientôt.

Bonjour, Shari! We're thrilled that you appreciated our prime location and found comfort in our spacious rooms, especially the bed. Your notes on updating some areas have been noted, as we value continuous improvement. We can't wait to welcome you again at the Sofitel New York where you can experience our continuing enhancements. Merci beaucoup for your feedback and a bientôt!

Bonjour, Jonathan! Sofitel New York is indeed situated in the bustling heart of Midtown and while we understand that this may not be everyone's favorite area, we hope that the convenience of our location provided you with easy access to explore other parts of the city. We look forward to showcasing more of what the city has to offer during your next visit. Merci beaucoup! A bientôt.

Bonjour, Efrain! Thank you for the amazing review! We're delighted to know you had a great experience at Sofitel New York. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Bonjour, Keisha! We are thrilled to learn that our unique offerings, such as water cartons, stood out to you and that the warm greeting upon your arrival added to your experience at Sofitel New York. We greatly look forward to welcoming you back for another memorable stay. Merci beaucoup for sharing your insights and A bientôt!

Bonjour, Lydia! It's delightful to hear you consider Sofitel New York your home away from home. We hope to continue being your choice of comfort whenever you're in the city. Merci beaucoup for the lovely feedback. A bientôt!

Bonjour, Dr Moustapha! We're thrilled to hear of your fantastic experience at Sofitel New York and your fondness for us. Your satisfying feedback truly brings joy to our team members. It was honored to have you as our guest. Merci beaucoup for the kind words, we can't wait for your return visit. A bientôt!

Bonjour, Kristina! We're thrilled to hear that you found the Sofitel New York to be neat and secure. A clean environment and the safety of our guests are top priorities for us. We hope to have the privilege of welcoming you back in the future. Merci beaucoup! A bientôt.

Bonjour, Maryam! Thank you for choosing to stay at Sofitel New York. We're glad you had an enjoyable experience with us and we look forward to sharing an even better experience with you soon. Merci beaucoup! A bientôt, see you soon!

Bonjour Mustafa, we are thrilled you had a wonderful experience at Sofitel New York! It's a delight to know you enjoyed the cleanliness of our hotel and found the rooms spacious. We're pleased that our team members were able to assist and extend a warm, friendly touch to your stay. Our hardworking team truly appreciates your kind feedback. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour, David! It appears you enjoyed your stay at Sofitel New York as demonstrated by your stellar rating. We sincerely appreciate your feedback and we're thrilled you had a pleasant time with us. Whenever you're next in the city, do remember to have a chat with our concierge - they're always ready to share some wonderful recommendations. Merci beaucoup for choosing us and we eagerly anticipate your return visit. A bientôt!

Bonjour Paul, we are pleased to know that you found our location convenient, and easily accessible to Times Square and nearby subway stations. We regret the inconvenience regarding the bedding arrangement and the cleanliness concern raised and want to assure you that such incidents are not representative of our usual impeccable standards. We appreciate your feedback and will utilize it for our betterment. We hope your travels through New York City were enjoyable and that you had a chance to experience many of the attractions our city has to offer. Merci beaucoup for your review and we hope to welcome you back soon for an improved stay. A bientôt!

Bonjour Simarleen, it's encouraging to hear that you found the location of Sofitel New York advantageous. Our positioning is indeed strategic and gives easy access to various city attractions. The next time you visit, our concierge team will be more than delighted to suggest more captivating spots for you to explore. Merci beaucoup for choosing us. A bientôt!

Bonjour Carmen, we appreciate your lovely feedback on your stay at Sofitel New York. We are thrilled you enjoyed your room and received warm welcome and service from our registration desk, porters, and other team members. We strive to provide memorable experiences for our guests. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Bonjour, LAKE! We're thrilled to hear about your wonderful experience at Sofitel New York. It's delightful that you appreciated the flawlessly clean room and efficient service. Our team members always strive to exceed expectations. Your kind words have made our day. We're thrilled to realize that you've been with us before and can't wait to welcome you back soon. Merci beaucoup! A bientôt, indeed!

Bonjour Shirlene, we're thrilled you found the convenience of Sofitel New York to be an excellent part of your visit to the city. It's heartening to hear you could easily reach numerous NYC attractions and dining spots. Our concierge team would be glad to recommend even more wonderful restaurants and must-see places on your next trip. Merci beaucoup for your review. A bientôt!

Bonjour Nathalie,Nous regrettons d'apprendre que votre chambre n'a pas répondu à vos attentes. Les membres de notre équipe s’efforcent d’offrir des expériences exceptionnelles et il semble que nous ayons raté le but cette fois-ci. Nous apprécierions avoir l'opportunité de remédier à la situation lors de votre prochaine visite. Merci beaucoup, et A bientôt.

Bonjour Igor, it seems your experience at Sofitel New York was moderate, we do care about your feedback. We're committed to improving our offerings for better guest satisfaction. We encourage you to share additional feedback from your stay. Merci beaucoup for choosing us and we hope to welcome you back for a more delightful experience. A bientôt.

Bonjour, Cristina! Sofitel New York appreciates your positive rating. We trust your stay was memorable and look forward to welcoming you back in the future. Merci beaucoup! A bientôt.

Bonjour, Jonathan! We noted your point about the mini bar and the absence of complimentary water. Do note that we provide numerous services and amenities, and our colleagues are always available to assist with your needs. Looking forward to hosting you again at Sofitel New York. Merci beaucoup! A bientôt.

Bonjour, Carolina! We're thrilled you had an excellent experience at Sofitel New York. Your satisfaction is vital to our team members and we're ecstatic we could meet your standards. We hope to have the pleasure of welcoming you again in the future. Merci beaucoup! A bientôt.

Bonjour, Lynn! We're thrilled to hear you enjoyed your stay at Sofitel New York, especially the convenient location in the heart of Manhattan. Your feedback fills us with joy, it's rewarding to hear that our guests appreciate the unique experience we strive to provide. On your next visit, our concierge would be more than happy to recommend more unique places to visit in this vibrant city. Merci beaucoup, and a bientôt!

Bonjour, Eric! We're happy to hear that you found our team members to be superb during your stay at Sofitel New York. Apologies for any areas of the property that did not meet your expectations. Be assured that maintaining our property's charm is continually on our agenda, even amidst the hustle and bustle of NYC. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour Laurent! Merci de partager votre expérience. C'est formidable d'apprendre que vous avez trouvé notre petit-déjeuner et notre emplacement exceptionnels. Il semble que certains éléments n'aient pas répondu à vos attentes et nous prenons note de vos réflexions sur l'insonorisation des chambres et l'ambiance du hall. Aussi, pour vos futurs séjours, sachez que notre Brasserie Gaby est désormais ouverte et propose un délicieux petit-déjeuner à la carte de 7h à 10h. Merci pour vos commentaires honnêtes. C'est grâce à des commentaires comme le vôtre que nous pouvons nous améliorer. Merci beaucoup et nous espérons vous revoir. À bientôt.

Bonjour Dimitrios, we appreciate you detailing your concerns regarding our provided amenities. We understand you found our approach to stocking the mini fridge inconvenient, yet the aim has been to tailor the content to guests' requests, increasing satisfaction. However, we acknowledge your point regarding a welcoming gesture and we'll keep it in mind for future consideration. Our team is dedicated to enhancing our guest experience, and feedback like yours is pivotal to that process. A bientôt and merci beaucoup!

Bonjour, Danyal! We appreciate your fantastic review of Sofitel New York. It's great to hear that you found cleanliness to be a high point of your stay. It's also promising to learn that our team members were able to assist you and that you enjoyed our comfortable beds. Your words will certainly motivate the team to continue delivering remarkable experiences. Merci beaucoup! We look forward to the opportunity to welcome you back. A bientôt.

Bonjour, Kyle! It warms our hearts to hear that you appreciated the tranquillity of our location. However, it seems your overall stay didn't fully meet your expectations. Moving forward, we hope to inspire a more delightful experience. Please note, our Gaby Brasserie is now serving breakfast and dinner daily, perfect for starting and ending your day in the bustling city. We look forward to enhancing your stay on your next visit. A bientôt, see you soon!