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Recensioner av TownePlace Suites by Marriott New York Long Island City/Manhattan View

3 out of 5
TownePlace Suites by Marriott New York Long Island City/Manhattan View
38-42 11th Street, Long Island City, NY

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 296 av 547 recensioner" "
8 - Bra i betyg. 135 av 547 recensioner" "
6 - Okej i betyg. 54 av 547 recensioner" "
4 - Dåligt i betyg. 32 av 547 recensioner" "
2 - Väldigt dåligt i betyg. 30 av 547 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Laila

Bodde här 3 nätter i juni 2023

8/10 Bra

Ghassan, Rancho Cucamonga

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
You can smell smoke at all time in the hotel. Some Guest very loud and around the hotel is noisy.
Bodde här 1 natt i april 2024
Svar från JW 29 apr. 2024
Thank you for your feedback

8/10 Bra

Rechelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff super nice. Area around hotel dirty lots warehouses. Location has local stores and apartments around plenty of folks walking at all hours. Room gad great view at 5th floor. Breakfast good and hearty. Appreciate cup of tea always available.
Bodde här 2 nätter i april 2024
Svar från JW 29 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

sophia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was disappointed, I could hear all the conversation outside the building during the night went I was sleeping. People outside taking. So I couldn’t sleep. Even dogs barking I hear so clear in the second floor.
Bodde här 1 natt i april 2024
Svar från JW 29 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Harout, North Hills

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 3 nätter i april 2024
Svar från Janessa 26 apr. 2024
Thank you for your feedback

6/10 Okej

Contrina

Affärsresenär, Reste med sin partner
Gillade: Personal och service
The hotel was located near some projects, which left me feeling unsafe when going to and from the car. The other issue was the lack of parking available. I loved the customer service when entering the hotel.
Bodde här 1 natt i april 2024
Svar från Janessa 22 apr. 2024
Thank you for your feedback

6/10 Okej

Judith

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Kaffee schlecht, Frühstück okay, Service wirklich ausgesprochen nett, nur fehlten ein paar Informationen, z.B. dass es eine Aussichtsterasse auf dem Dach gibt, erfuhren wir erst am Vorabend der Abreise durch Zufall
Bodde här 7 nätter i april 2024
Svar från Christina FOM 13 apr. 2024
Dear Valued Guest,Thank you so much for your feedback this is greatly appreciated. I do apologize if you didn't get the chance to enjoy some of our features within the hotel, but hopefully it will encourage you to check us out again next time.

10/10 Fantastiskt

Lindzey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christina FOM 10 apr. 2024
Thank you so much for choosing us!

8/10 Bra

Antoine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was quite disappointed by the breakfast and the thrawable plate, forks and glass. It is a shame everything goes to the trash
Bodde här 3 nätter i mars 2024
Svar från Christina FOM 2 apr. 2024
Thank you for choosing us for your stay, I do apologize for the experience you shared about breakfast and the utensils that were provided. I have taken your suggestion of being ecofriendly hotel which we are slowly transitioning to. Thank you for your feedback. We do hope we can have you back

10/10 Fantastiskt

Tania

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alrededor no me encantó y también lo puse a meses sin intereses el pago y lo cobraron todo junto
Bodde här 4 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 1 apr. 2024
Dear Tania,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was near perfect. I can't blame the surrounding area on anyone but the residents and what's provided for them. The room was spacious and had all of the amenities. The staff was great.
Bodde här 3 nätter i mars 2024
Svar från Christina FOM 31 mars 2024
Dear Valued Guest!Thank you so much for your honest feedback, it is always a pleasure to hear that our guest had an exquisite stay and all your encounters we nothing but exceptional! We hope to have you again

10/10 Fantastiskt

mo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 29 mars 2024
Dear mo,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

10/10 Fantastiskt

Haya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Skyy, Front Office Supervisor 29 mars 2024
Dear Haya,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

8/10 Bra

Joel

Bodde här 2 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 29 mars 2024
Dear Joel,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

10/10 Fantastiskt

Cecilia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful staff and clean premises.
Bodde här 5 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 29 mars 2024
Dear Cecilia,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback about our vibrant team and cleanliness is very appreciated by me and the team. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

10/10 Fantastiskt

Cecilia

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everyone there was very friendly and helpful. The hotel is nice and clean.
Svar från Christina FOM 25 mars 2024
Thank you so much for your kind words, greatly appreciated. We hope to have you again!

10/10 Fantastiskt

Ifunanya

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff were hospitable
Bodde här 11 nätter i mars 2024
Svar från Christina FOM 25 mars 2024
Perfect, it is such a pleasure to hear that we were nothing but superb during your time of stay! Have a wonderful day

8/10 Bra

Ariel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was pleasant and helpful. Further minor adjustments are needed to facilitate differently abled in the shower.
Bodde här 14 nätter i mars 2024
Svar från Front Office Manager 23 mars 2024
Thank you so much for staying with us and mentioning how exquisite our staff is! We hope we can have you again, Safe travels

10/10 Fantastiskt

Lori

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Front Office Manager 23 mars 2024
Thank you for choosing us for your stay!

2/10 Väldigt dåligt

Modupe

This was due to there stringent condition for payment l almost got stranded nearly to sleep on the road despite making reservation before l left my country
Bodde här 7 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 22 mars 2024
Dear Modupe,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Although we wish we could've made your stay exceptional with the exception of the inconvenience with payment, we apologize for any adverse inscription presented by the hotel. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

10/10 Fantastiskt

Jaida

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean, breakfast was great & staff very friendly !! The view from the rooftop was beautiful.
Bodde här 2 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 21 mars 2024
Dear Jaida,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback about our Manhattan view, suite cleanliness, breakfast, and staff service is very appreciated by me and the team. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

10/10 Fantastiskt

Ada, Park City

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good stay! All amenities are provided (shampoo, conditioner, toilet paper, hand soap, body soap, towels, hair dryer, iron, etc) My one note is, if you are a light sleeper, there is some construction next door going on. More than anything you’ll hear some noise during the day. They switch up the breakfast which is nice. Water, tea & coffee are unlimited & always accessible. Some bodegas near by for some New York food. An amazing Ecuadorian food truck. Also, a 99¢ store which comes in handy for toothpaste & extra things of that nature. Although, if you wanna skip the bodegas, there is a mini store inside of the hotel. If you don’t mind walking to get to public transport, a few lines are a 15ish minute walk. A few buses also pass near by.
Bodde här 5 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 12 mars 2024
Dear Ada,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your detailed feedback about our hotel's room luxuries, Breakfast selection, market, and local accessibility in the surrounding area is extremely appreciated by me and the team. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

6/10 Okej

Karine

Gillade: Renlighet och personal och service
Bodde här 4 nätter i mars 2024
Svar från Skyy, Front Office Supervisor 12 mars 2024
Dear Karine,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

8/10 Bra

Anna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suites are spacious and well cared for. Beautiful and cozy hotel with an amazing staff.
Bodde här 2 nätter i mars 2024
Svar från Christina FOM 11 mars 2024
Thank you for choosing us! we hope we can have you again

10/10 Fantastiskt

Magdy, Lake Forest

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was my second time staying at this hotel. I really did not remember until I got there or I would not stay there just because of the area where the hotel is located. It is so shady at night and I did not feel really safe. Christina was excellent. The guy working at night on March 5th did not even look at me when I walked in kind of late at night which can allow anyone to get in!! Still some homeless people can get in and go to the restaurant. There was a guy even with a dog!!!
Bodde här 3 nätter i mars 2024
Svar från Christina FOM 11 mars 2024
Thank you for choosing us for your reservation! We also appreciate your feedback in what ways to improve. I am also excited to hear your encounter with one of the front desk agents was nothing but exquisite. Unfortunately, there is nothing we can do about the location, but we can always guarantee guest satisfaction and a flawless stay. Continue to check us out

8/10 Bra

Alan

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We weren’t able to get into our rooms until 1/2 hour after our arrival which was 2 hours after check in times. Parking is $55 a night which is outrageous.
Bodde här 4 nätter i mars 2024
Svar från Christina FOM 11 mars 2024
I do apologize for this inconvenience that transpired upon checking in, we do our best to accommodate all guest especially after a long day of travel. I wish we had the opportunity to resolve the parking issue. It would have been my absolute pleasure to have assisted you with this matter. I do hope we can have you again in the future so that we can ensure a flawless stay!

10/10 Fantastiskt

Frank

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Skyy, Front Office Supervisor 2 mars 2024
Dear Frank,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

10/10 Fantastiskt

Troydrick

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Next to an historic housing project the streets were dirty
Bodde här 3 nätter i februari 2024
Svar från Christina FOM 27 feb. 2024
Thank you for choosing us

4/10 Dåligt

Chrissandra, port saint lucie

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
I booked this hotel soley on the advertising of a Manhattan View for starters. We were in NY for a funeral. We drove to the hotel which is in a very industrial area and we looked for parking. I ran in and she said its self parkjng on the streets or valet parking from 10am to 10pm. I stated my event was at 9am and was told I wont be able to get my car until 10am. So we were forced to self park on the streets. So we drove for 25 min looking for a parking . We got one 3 blocks away and walked to the hotel in the cold and night. The next morning was alternate side parking so we had to move the car early before we got a ticket . I asked about the room view. She quickly apologized and said they are building and new building and its blocking the view. What a huge disappointment as I wanted to surprise my husband with it. She was kind to say if u go to the rooftop we could see the view. So we did excitingly and got to the PH and it was closed due to construction 🚧. So no view, no proper parkings. The construction made it very noisy at night . The neighborhood was filled with trash and filthy surroundings. The room itself was a standard room, nothing special besides the welcome of your name once you turned on the TV. The complimentary coffee and teas 24 hrs was convenient. The staff however was great . Great job to them but I was highly disappointed 😞 with this hotel. One positive note is you're minutes away from Roosevelt Island and then a tram into the city was nice.
Bodde här 3 nätter i februari 2024
Svar från Christina FOM 25 feb. 2024
Thank you for your feedback, I do apologize for the inconvenience that transpired during your stay, and yes the location and the construction we are unable to control, however I am glad that the staff were nothing but exceptional during your stay! I do hope we can have you again at our property and I will definitely make sure to accommodate your needs.

8/10 Bra

faisal

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
.
Bodde här 5 nätter i februari 2024
Svar från Christina FOM 25 feb. 2024
Thank you for choosing us!

8/10 Bra

Tamara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay here and am definitely coming back! Loved the free breakfast, TV, and overall amenities. The only reason I didn’t give 5 stars is because there was no stove in the suite, nor a bathroom fan and the room was kinda small. Otherwise, I had a great stay and would definitely recommend.
Bodde här 3 nätter i februari 2024
Svar från Skyy, Front Office Supervisor 25 feb. 2024
Dear Tamara,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback about our hotel indulgences and breakfast is very appreciated by me and the team. Not to mention we do provide mini stoves with cooking materials upon request, I do apologize that we couldn't accommodate that. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

2/10 Väldigt dåligt

Rachid

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The lobby smells like they were smoking w….Horrible room the floor was dirty and the look for outside is like a horror movie
Bodde här 1 natt i februari 2024
Svar från Christina FOM 25 feb. 2024
Thank you for your feedback, I am disheartened to hear that your stay wasn't of expectation and we sincerely apologize for that. We do hope to have you back to change your perspective of us.

10/10 Fantastiskt

Desiree

Reste med sin partner
It’s was beautiful can’t wait to come back!
Bodde här 1 natt i februari 2024
Svar från Skyy, Front Office Supervisor 24 feb. 2024
Dear Desiree,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback means a lot to the hotel and the team and we would love for you to stay with us again!

10/10 Fantastiskt

Dominic, YUCAIPA

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There's plenty of delis around that made it convenient and the metro was only a 15 minute walk
Bodde här 4 nätter i februari 2024
Svar från Skyy, Front Office Supervisor 23 feb. 2024
Dear Dominic,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback about our locations and accessibility is very appreciated by me and the team. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

10/10 Fantastiskt

Diana

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff! Me and my family enjoyed our stay. Definitely recommend.
Bodde här 3 nätter i februari 2024
Svar från Skyy, Front Office Supervisor 23 feb. 2024
Dear Diana,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback about our staff's mannerisms at the property is very appreciated by me and the team. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

10/10 Fantastiskt

Bolivar, Brooklyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff, quick ckin and great city view
Bodde här 1 natt i februari 2024
Svar från Skyy, Front Office Supervisor 23 feb. 2024
Dear Bolivar,I hope you're having a wonderful day. I want to personally thank you for choosing to stay with us as we value you as a guest. Your feedback about our service and hotel views is very appreciated by me and the team. I will be sure to boast about your response to the survey with leadership. We appreciate you visiting and would love for you to stay with us again!

10/10 Fantastiskt

Lyn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean and convenient next to the highway for easy access to the airport
Bodde här 2 nätter i februari 2024
Svar från Christina FOM 19 feb. 2024
Perfect, always a pleasure to hear that our property was cleanlily, and it was much of a convenience for your stay.

10/10 Fantastiskt

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable beds, clean room and shower, good breakfast, very kind staff... has a small and a rooftop with great views. Only grip is that the hotel is like 6 blocks away from the subway station, in a lonely dark zone which is not great at night. It was very close to the Queensborough park, great for a morning run. Would stay again.
Bodde här 7 nätter i november 2023
Svar från Christina FOM 17 feb. 2024
Thank you for your positive feedback, we do hope to have you again!

10/10 Fantastiskt

Tashama

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed everything
Bodde här 3 nätter i januari 2024
Svar från Christina FOM 5 feb. 2024
Perfect, it is always a delight to hear guest had an amazing stay. We hope to have you again!

10/10 Fantastiskt

miriam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
i loved how modern all of the furniture was. it was a very pretty glass huge window. and i loved the lobby and eating area. gorgeous hotel and pretty decent price for its location
Bodde här 1 natt i januari 2024
Svar från Christina O. FOM 5 feb. 2024
Dear valued guest,Thank you for sharing your kind words and your experience with us, it is our absolute pleasure to have made you feel welcomed and ensured a flawless stay. We hope to have you again!

10/10 Fantastiskt

Holly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Skyy and Alex were awesome, professional and courteous. The room was a great size, with everything you could possibly need. It could be cleaner, but generally I was satisfied. Great staff all around. The gym was basic, but it did the trick. Would definitely stay again.
Bodde här 3 nätter i januari 2024
Svar från Christina FOM 20 feb. 2024
Thank you for your feedback, we do look forward to having you again!

10/10 Fantastiskt

Omar

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They should add more variety to the breakfasts.
Bodde här 6 nätter i januari 2024
Svar från Christina FOM 20 feb. 2024
Thank you for your feedback, I will be sure to bring this to leadership attention so that this will not occur in the future

4/10 Dåligt

Luis

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Not satisfied
Not a good experience I booked a city view and they we no longer have that view due to new buildings coming up but the sent me to the second floor 😔
Bodde här 1 natt i januari 2024
Svar från Christina O FOM 5 feb. 2024
Hello Valued Guest,I do apologize for the experience you had at our property, as we do our best to accommodate each guest need. If you decide to stay with us in the future if you have not visited our rooftop terrace you can definitely get a much better view or please reach out to the Front Office Manager and inform us that you are back in town and we can do our best to make sure your needs are attended to.

10/10 Fantastiskt

Tony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for a fair price
Bodde här 1 natt i januari 2024
Svar från Christina FOM 20 feb. 2024
Always a pleasure to hear you had an great stay! safe travels and hope to have you again

10/10 Fantastiskt

Dianna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
almost felt like an extended stay hotel (only missing a stove). Was comfortable
Bodde här 7 nätter i januari 2024
Svar från Christina O FOM 5 feb. 2024
Thank you for choosing us!We are super excited to hear that you had an amazing stay here. If you find yourself back in town please do not hesitate to reach out to front desk to inquire about our "something borrow" which allows guest to request for any kitchen appliances. I do hope we can have you again in the future.

10/10 Fantastiskt

Lorraina, Irvine

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice staff, a new property.
Bodde här 15 nätter i januari 2024
Svar från Christina FOM 20 feb. 2024
Wonderful to hear the staff had been nothing bit exceptional during your time of stay!

2/10 Väldigt dåligt

.

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is unprofessional
Bodde här 2 nätter i januari 2024
Svar från Christina FOM 20 feb. 2024
Thank you for your lovely feedback towards our staff as we do our best to provide exceptional service, We do hope to have you again!

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay
Bodde här 1 natt i januari 2024
Svar från Christina FOM 20 feb. 2024
Thank you for choosing us for your stay! hope to have you again soon

2/10 Väldigt dåligt

Julissa

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was filthy and the noise all night and morning was ridiculous. I complained several times with the manager but sadly since I booked with Expedia they couldn’t and didn’t do anything for me. Oh and it’s seems to be a shelter also. Oh let me not forget to mention that I came here because of Expedias poor and deceitful reviews. And Expedia itself won’t and didn’t rectify because I didn’t tell them immediately and complained to the hotel itself while I came here to lay my father to rest also. They didn’t take absolutely nothing into consideration. Don’t book with this hotel or Expedia.
Bodde här 5 nätter i januari 2024
Svar från Christina FOM 20 feb. 2024
Hello Fellow Guest,Thank you for your feedback as it is important to us! My sincerest condolences during this hard time As a Marriott brand I can assure you we are not a shelter as we provide service to paying guest only. Furthermore guest service is our main priority to us and I do apologize if your needs were not met, I do hope in the future we can prove to you that we are sufficient and tender to all guest needs, safe travels!

8/10 Bra

Tiffany

Gillade: Renlighet och personal och service
Svar från Christina FOM 20 feb. 2024
Thank you for rating us your feedback is important! we do hope to have you again