Thank you Manolo for the wonderful review! Look forward to impressing you again soon. Take Care! :)

Thank you for staying us, James! See you next time.

Thank you Heather for the opportunity to serve you and your family! We are super excited you enjoyed our breakfast and your stay to rate us so highly. We look forward to seeing you again soon!

Thank you Amanda for the opportunity to serve you. Our sincere apologies for failing to meet your expectations. To get a better insight of our areas of opportunities, please update your review to reflect some details of your recent stay. We know and understand we are not perfect, which is why your feedback is vital to our success. We hope despite of your recent experience, you will provide us with another opportunity to serve you and your family. Take Care!

Thank you Pengjian for staying with us! See you again soon.

Thank you Erika for the wonderful rating! See you next time.

Thank you for the opportunity to serve you and your family, Fernando! See you next time.

Thank you Kylie for the wonderful details of your recent stay! We are thrilled you and your family loved their stay. See you again soon!

Thank you Erika for staying with us and for the wonderful review! See you again soon.

Thank you Kelly for the great review! We look forward to impressing you again soon.

Thank you Jeffrey for the wonderful review of your recent experience. We are happy reading you enjoyed our hot breakfast buffet! We look forward to serving you again soon. Take care!

Poor rating from a guest who partied, smoked in the room, disturbed the peace, and were evicted for failing to follow policy. This is an example of what we do not tolerate and make it known for all guests staying. We want to ensure everyone has a great stay and having disruptive guests that will interfere with your experience are kicked out. Take of our rooms, we will take care of you!

Thank you Robert for staying with us and for giving Timina a nice shout out! We look forward to seeing you and your family again soon. Take care!

Thank you for the awesome rating. We hope to see you again soon!!

Thank you for staying with us David! See you again soon.

Thank you for the wonderful rating! See you again soon.

Thank you Michael for staying with us. Very confused with your review because none of things mentioned made sense for us. Checked in on a Sunday when we have plenty of rooms, we are only 2 floors (not 3), checked in by a male associate (Not gal). It seems your experience you described was for a different hotel. Either way, we definitely appreciate the opportunity to serve you and we can only hope the hotel you actual reviewed gets their act together! See you next time.

Thank you Meuy for staying with us. It looks like we have failed to meet your expectations. Your feedback is crucial to our success and if you are able to update your review to better explain your rating, we would highly appreciate it. We hope despite of your recent stay, you will consider us again in the future.

Thank you Eric for the wonderful review and for staying with us. See you next time!

Thank you Ramona for the wonderful review of your most recent stay and for giving our Hot Breakfast Buffet a good shout out! We look forward to impressing you and your family again in the near future. Take care!

Thank you for choosing to stay with us and for the wonderful rating! Our sincere apologies that we failed to respond to a maintenance request. It looks like we would need more details of when it was requested because our maintenance hours are limited, which may explain why nobody showed up. As a bare minimum, we should have informed you should there have been any issues with the resolution. It seems you had a great stay otherwise and look forward to seeing you and your family again in the near future!

Thank you Iman for staying with us. It seems we fell short in meeting your expectations and we can only improve our service by learning more about what we could have done to earn a better rating. We appreciate your business and hoping for an opportunity to serve you again in the future. Take care!

Thank you Carlos for staying with us and for the great review! See you again soon.

Thank you Salvador for the great rating and review! Glad you enjoyed everything regarding your recent experience. See you again soon!

Thank you for staying with us Eileen! See you next time.

Thank you Kyle for making us your favorite hotel in the East Bay! Our favorite part of our day is reading examples of a great experience. Thank you for also noticing the changes! See you again soon. Take care!

Thank you Terrance for staying with us! See you again soon.

Thank you for the amazing rating and for staying with us. See you again soon. Happy New Year!

Thank you Debra for the great rating and for allowing us to be your favorite hotel. See you again soon! Happy Holidays

Thank you for staying with us Munzer! See you again soon. Happy Holidays!

Thank you for staying with us Julian! Seems we could have done better and apologize for not fully meeting your expectations. Your feedback is crucial to our success and it would be highly appreciated if you shared a little more details of what we could have done to earn a better rating. We hope to see you and your family again. Happy Holidays!

Thank you for staying with us Matthew! Happy Holidays.

Thank you for the review and for staying with us, Akiko! See you next time.

Thank you Carlos for staying with us. Our sincere apologies for failing to meet your expectations. Your feedback is crucial to the development of our team and kindly request you update your review or email us directly any details that may have affected your experience. We hope this stay does not shy you away from giving us another opportunity to change your perception of our hotel. We wish you and your family Happy Holidays from all of our team!

Thank you for the great review and for staying with us! See you again soon. Happy Holidays!

Thank you for the great rating Rich! See you next time. Happy Holidays!

Thank you for staying with us! See you again soon, Gabriel. Happy Holidays!

Thank you for staying with us for the Holidays. See you again soon!

Thank you for staying with us, Fabiola! See you next time.

Thank you for choosing to stay with us. Our sincere apologies for failing to meet your expectations in regards to the location of the room. There is only one area of the hotel that have rooms specifically for guests who have mobility issues and the City of Newark does issue tickets to all vehicles parked in handicapped spots without the proper identification. We suspect the van was parked in a spot that may have been more convenient for you, but not in a handicapped spot, hence why we were not ticketed. Your feedback and comfort is vital to our success and will share your experience with our Front Office Team to ensure all requests are properly communicated. It seems you still loved the room and hope we are able to see you again soon! Take care and Happy Holidays.

Thank you Thomas for staying with us! We are delighted you loved our room amenities, location of our hotel, and your overall experience. Your feedback is vital to the success of our team and appreciate the shout out! We look forward to seeing you again soon. Happy Holidays from Chase Suite Hotel!

Thank you for choosing to stay with us and for the amazing rating! Delighted to see you loved our location, amenities, and your experience. Look forward to impressing you again soon!

Thank you for staying with us! See you again soon.

Thank you Iman for staying with us. Our sincere apologies for the noisy neighbors and tv issues. Your feedback is vital to the success of our team and will share your review with our respected department heads to make the necessary corrections. We hope this experience does not shy you away from staying with us again in the near future and look forward to welcoming you and your family again soon! Happy Halloween!

Thank you for the great rating and for staying with us Shelia!

Thank you for staying with us and for the great rating! See you next time.

Thank you Dario for staying with us and for the great review! See you next time.

Thank you for the amazing review and for staying with us! Look forward to impressing you again soon.