Exteriör
Se tillgänglighet

Recensioner av Crowne Plaza Newark Airport, an IHG Hotel

3.5 out of 5
Crowne Plaza Newark Airport, an IHG Hotel
901 Spring St, Elizabeth, NJ

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 442 av 1129 recensioner" "
8 - Bra i betyg. 261 av 1129 recensioner" "
6 - Okej i betyg. 188 av 1129 recensioner" "
4 - Dåligt i betyg. 115 av 1129 recensioner" "
2 - Väldigt dåligt i betyg. 123 av 1129 recensioner" "

7,8/10

Renlighet

7,8/10

Personal och service

7,2/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Åse

Bodde här 1 natt i juli 2023
Svar från GM 31 juli 2023
Dear Ase, Thank you for taking the time to tell us about your experience at Crowne Plaza Newark Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza Newark Airport.Dwayne Cronce,General Manager

6/10 Okej

Dag

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022
Svar från GM 28 nov. 2022
Dear Dag,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza NEWARK AIRPORT. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce,General Manager

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Very noisy and low standard vs. price
Extremely noisy - even to be an airport hotel. Rave music coming and going all night combined with the highway.... Breakfast below normal Crowne Plaza standard. Good fitness center. Both coffee shop and restaurant with very limited opening hours and menus. Good transfer to airport every 30 minutes.
Bodde här 1 natt i april 2022
Svar från Crowne Plaza Team 18 apr. 2022
Dear Valued Guest Thank you for taking the time to leave us with your honest and valuable feedback. We will communicate your concerns with management. Best Regards,

4/10 Dåligt

Jeffrey, Riverview

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
Charging guests 22 a night for parking is absurd. Never again! Also, The rooms are dimly lighted.
Bodde här 1 natt i maj 2024

6/10 Okej

Wai Kay

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
airport shuttle to the airport
Bodde här 1 natt i maj 2024

8/10 Bra

Amandine

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Easy access to the airport. Staff was a bit off.
Bodde här 1 natt i april 2024
Svar från GM 1 maj 2024
Dear Amandine,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Vadim

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Honestly, we liked this hotel a lot. Very conveniently located. Transportation provided at no cost. Parking available. Clean. Cozy. Great staff. Just perfect!
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Dear Valdim,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Ushi

Bodde här 1 natt i april 2024
Svar från GM 1 maj 2024
Dear Ushi,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

Daniel

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Daniel,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Nicholas

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay short term
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Nicholas, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Anna

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only stayed for a short time
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Anna,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Dunel

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Daniel,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

Owen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Crowne Plaza is very conveniently placed relative to the airport, at least some parking lots (I use ABC, from which I can see the hotel), and routes leading to major highways (e.g., 78, 80). On my latest visit, I found the room clean, the staff helpful, the hotel quiet, and the shower great. The one thing that bothered me was the $22 daily charge for parking, which I think is relatively new.
Bodde här 1 natt i april 2024
Svar från GM 26 apr. 2024
Dear Owen,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Lilian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very nice
Bodde här 1 natt i april 2024
Svar från GM 26 apr. 2024
Dear Lilian, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 Okej

Juan

Gillade: Personal och service
Bodde här 3 nätter i april 2024
Svar från GM 29 apr. 2024
Dear Juan,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 Bra

Naciye

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I
Bodde här 6 nätter i april 2024
Svar från GM 25 apr. 2024
Dear Naciye,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

Mahesh

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every staff was very helpful.
Bodde här 2 nätter i april 2024
Svar från GM 25 apr. 2024
Dear Mahesh,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Lilian

Gillade: Boendets skick och faciliteter
excelent
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Lilian, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Michael,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient
Bodde här 1 natt i april 2024
Svar från GM 23 apr. 2024
Dear Cynthia,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
clean close to airport
Bodde här 1 natt i april 2024
Svar från GM 23 apr. 2024
Dear John,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 Okej

Emily

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear Emily,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 19 apr. 2024
Dear Andrew,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

4/10 Dåligt

Mary

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel was right by the airport so as expected it was a pretty industrial, ugly area with lots of noise. All of that would have been fine, but I had a terrible nights sleep. The hot water in the shower only lasted about 60 seconds (leaving me freezing cold), the walls were very thin and there were loud people in the hallway. To top it off, the EXTREMELY loud room phone rang at 1:50 am and woke me up. I had definitely not ordered a wake up call. At least the room seemed clean and the bed was fairly comfortable.
Bodde här 1 natt i april 2024
Svar från GM 17 apr. 2024
Dear Mary,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 Bra

Meagan

Gillade inte: Bekvämligheter
Terrible area but close to the airport
Bodde här 1 natt i januari 2024
Svar från GM 17 apr. 2024
Dear Meagan,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

4/10 Dåligt

Carl, SMYRNA

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This property needs to get a renovation
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Carl,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

6/10 Okej

Zhaoyang

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Reception didn’t give me dining card until I asked in the morning
Bodde här 1 natt i april 2024
Svar från GM 19 apr. 2024
Dear Zhaoyang,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 Bra

Michelle

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The woman at the front desk was rude.
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Michelle,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

Shaitan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall nice did not like the fact that I was charged for Parking there was no microwave in the room and had a big empty space in the room like a couch was supposed to be in it. Room did not look like the picture online
Bodde här 2 nätter i mars 2024
Svar från GM 19 apr. 2024
Dear Shaitan,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 Bra

ryan

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Ryan,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet och personal och service
The area seems a little sketchy. But the hotel itself is clean, room is nice, comfy bed. Had burgers at the TK bar which was ok. Pricey for what we got but beat having to leave the hotel. One night stay for night before our cruise. If noise is an issue this would not be the place. The airport is a stone throw away
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Stephine,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

WJ

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Pleasant help, convenient shuttle in and out of airport
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear WJ,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 Okej

Luc L

Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Luc L, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

6/10 Okej

Mohammad

Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från GM 15 apr. 2024
Dear Mohammad,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

2/10 Väldigt dåligt

Larry

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
My 1 night stay was horrible. After i checked in and got settled for the night I wanted to take a shower but the water was cold, i told that to the front desk and was told nothing could be done about it. I asked for a discount on my room for the inconvenience and they again said they couldnt do anything about that. Complete waste of money
Bodde här 1 natt i april 2024
Svar från GM 12 apr. 2024
Dear Larry,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

Pilar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
great
Bodde här 1 natt i april 2024
Svar från GM 12 apr. 2024
Dear Pilar, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 Okej

Alex

Bodde här 2 nätter i april 2024
Svar från GM 11 apr. 2024
Dear Alex,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

4/10 Dåligt

Marquita

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Water was cold all the way up until checkout. Features outdated. Way overpriced.
Bodde här 1 natt i april 2024
Svar från GM 9 apr. 2024
Dear Marquita,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

Victor

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place for the night.
Bodde här 1 natt i mars 2024
Svar från GM 9 apr. 2024
Dear Victor,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

OMAR

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My wife and I were terrible disappointed because the shuttle services from the hotel did not work at the time of our arrival to the airport, I even called the hotel and a lady (who picked my call) told me that they were to busy; therefore, the shuttle will not be able to pick us up. I ended up paying $45 for a taxi for 5 minutes of service. Fortunately, the rest of the experience was aceptable.
Bodde här 1 natt i april 2024
Svar från GM 9 apr. 2024
Dear OMAR,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

Ricardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 9 apr. 2024
Dear Ricardo, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

6/10 Okej

Ginger

Bodde här 2 nätter i april 2024
Svar från GM 9 apr. 2024
Dear Ginger,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

4/10 Dåligt

Kim

Bodde här 1 natt i april 2024
Svar från GM 8 apr. 2024
Dear Kim,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

ASHAY, LONDON

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just what was needed for a short stay layover
Bodde här 2 nätter i mars 2024
Svar från GM 6 apr. 2024
Dear ASHAY,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

2/10 Väldigt dåligt

Elena

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The check in process took over 45min. The women checking us in appeared to be on drugs or mentally slow. She gave us the same form to fill out twice and asked the same questions three times.
Bodde här 1 natt i april 2024
Svar från GM 6 apr. 2024
Dear Elena,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 Bra

Margaret

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was nice. It's old. It was very clean and had everything we needed for one night stay!
Bodde här 1 natt i mars 2024
Svar från GM 4 apr. 2024
Dear Margaret,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 Fantastiskt

James

Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear James,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

4/10 Dåligt

Ariel

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Twas fine
Bodde här 1 natt i mars 2024
Svar från GM 2 apr. 2024
Dear Ariel,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 Fantastiskt

Wendpanga Djamilatou

Gillade: Renlighet
Bodde här 3 nätter i mars 2024
Svar från GM 3 apr. 2024
Dear Wendpanga,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

2/10 Väldigt dåligt

Nathan

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Unable to check in due to loss of power Friday night had to wait over 1 hour. Then both days we stayed they were having problems with their hot water. Place is garbage
Bodde här 2 nätter i mars 2024
Svar från GM 1 apr. 2024
Dear Nathan,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager