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Recensioner av Hotel Executive Suites

3.5 out of 5
Hotel Executive Suites
30 Minue Street, Carteret, NJ

Recensioner

6,6
10 - Fantastiskt i betyg. 317 av 1080 recensioner" "
8 - Bra i betyg. 229 av 1080 recensioner" "
6 - Okej i betyg. 185 av 1080 recensioner" "
4 - Dåligt i betyg. 135 av 1080 recensioner" "
2 - Väldigt dåligt i betyg. 214 av 1080 recensioner" "

7,2/10

Renlighet

6,8/10

Personal och service

6,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Kenny

Bodde här 2 nätter i september 2023
Svar från SFG-GM 12 okt. 2023
Hello Kenny,Thank you for your feedback. Be Well

4/10 Dåligt

melissa

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty and not in a great part of the town. Would not recommend staying there at all.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Carla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Todo estuvo excelente muy seguro y el personal amable
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Stella

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My favorite place to stay and everything near by to Shop.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Katrina

Reste med familj och småbarn
Gillade: Renlighet och bekvämligheter
Love it
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
not always the best lowest price, but I like the hotel a lot better than others in the area
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Oscar, Central Islip

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff really unprofessional they don’t help at all
Bodde här 1 natt i april 2024

10/10 Fantastiskt

susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy check in
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice stay
Bodde här 2 nätter i april 2024

6/10 Okej

Daniel

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i april 2024

6/10 Okej

Fadley

Reste med sin partner
Gillade inte: Renlighet
It’s ok
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Katrina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Bodde här 1 natt i april 2024

6/10 Okej

Rose

Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel was outdated. The shower head was small and not something you find at a hotel. The bathroom floor had things on the floor, guessing from the previous renter. couch was dingy and looked dirty. Hotel needs complete update.
Bodde här 1 natt i april 2024

8/10 Bra

Jose

Gillade: Renlighet och personal och service
Affordable , very quiet, clean, and close to highway
Bodde här 1 natt i april 2024
Svar från Keith 19 apr. 2024
Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you.

4/10 Dåligt

David

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very inconvenience and misleading information you guys have on the website. According to the website the popular amenities would be laundry, gym etc. But we found out none of these was found in the hotel. Very disappointed but I guess it's expected since the hotel rate per night was less than $100. Lesson learned and we will never stay on this type of a hotel the next time we visit NJ
Bodde här 10 nätter i mars 2024
Svar från Keith 19 apr. 2024
Thank you for your review and feedback. While we understand your frustration, Good news, we have Guest laundry open now on 3rd floor and we do have Gym on 2nd floor, if you had asked one of our associates about it they would happily given you the information. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

2/10 Väldigt dåligt

Perry

Reste med familj och småbarn, Reste med familjen
Website says it has a baby crib. But it only has one, and it is in bad condition. It broke and My baby fell through it in the middle of the night and staff was no help.
Bodde här 1 natt i mars 2024
Svar från Keith 19 apr. 2024
Thank you for taking the time to tell us about your experience at Hotel Executive Suites. We are saddened to hear that your stay was less than satisfying, please understand, our Supervisor & Housekeeping personnel checked the crib before bringing it to your room. Anyway we got this time 2 metal crib's. We are sorry, certainly, this is not the kind of experience we would want you to have and remember after. Sincerely,

4/10 Dåligt

Robert

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Difficulty checking in as the person behind the counter didn't seem to care. the fire alarm went off at 2am, due to a faulty alarm system, and no communication to the people in the rooms. I wouldn't go back to this hotel.
Bodde här 1 natt i mars 2024
Svar från Keith 5 apr. 2024
Hi Robert,Thank you for your review and feedback. While we understand your frustration, there’s no choice when the fire alarm goes off, everyone must vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after.

10/10 Fantastiskt

Katrina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 3 nätter i mars 2024
Svar från Keith 5 apr. 2024
Hi Katrina,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We are opening our Restaurant shortly. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,Ketan Ajmera,

2/10 Väldigt dåligt

Natasha

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff on the night of March 28th/29th was the rudest most unhelpful lady ever. Just showing up annoyed her.. she looked pissed and don’t even greet us when we came in. Just pissed that I interrupted her show or whatever she was watching on her phone. Then when my name didn’t match exactly with one of the two room bookings I made, she made us change the reservation information to book us in (even though I did show her other id showing the second name on a government id) .. then checking my drivers licence id a second time.. incase I somehow changed my identity in the 20 minutes standing i front of her, in took to change the second room. Then instead of trying to help us, decided to chat with friends on the phone and watch more tic tocs or whatever. Not one smile or nicety the entire time. Then we got to the room, it smelt like mould, was a sauna, had a leak from the ac unit, blood or something smashed on the wall, broken shower faucet, the ceiling of the bathroom was damaged in multiple spots with holes. The carpet was not vacuumed, the second room had broken shelves, damaged/peeling ceilings, cigarette butts littered outside the window on the balcony. The hallways smelled horribly or smoke. We were terrified of bed bugs and had the worst sleep ever.
Bodde här 2 nätter i mars 2024
Svar från Keith 5 apr. 2024
Thank you for taking the time to tell us about your experience at Hotel Executive Suites. We are saddened to hear that your stay was less than satisfying, please understand we cannot check you in with a different name ID and you have access to make changes logging in to your reservations & change the name. Secondly, our Front desk Associate was trying to chat with Expedia if she can help making changes with the reservations. Certainly, this is not the kind of experience we would want you to have and remember after. Sincerely,

10/10 Fantastiskt

Elie

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från MD 30 mars 2024
Thank you !

2/10 Väldigt dåligt

vernon

Gillade: Renlighet
nice and quiet
Bodde här 1 natt i mars 2024
Svar från Keith 28 mars 2024
Hi Vernon,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. We have forwarded this message to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely

10/10 Fantastiskt

Mariluz

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice for the night
Bodde här 1 natt i mars 2024
Svar från Keith 27 mars 2024
Hi Mariluz,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great!
Bodde här 1 natt i mars 2024
Svar från Keith 27 mars 2024
Hi Sean,.Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated for the hard work that me and my staff put in gave us the drive to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

4/10 Dåligt

Maximo

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The fire alarm went off around at 4am for about 30 min . They have to evacuate all the people and it was just a chaos
Svar från Keith 28 mars 2024
Hi Maximo,Thank you for your review and feedback. While we understand your frustration, There's no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,Thank you,

4/10 Dåligt

riley

Gillade: Personal och service
The fire alarm going up at 4:30 am
Bodde här 3 nätter i mars 2024
Svar från Keith 28 mars 2024
Hi Riley,Thank you for your review and feedback. While we understand your frustration, There's no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,

4/10 Dåligt

Brenda

Bodde här 2 nätter i mars 2024
Svar från Keith 28 mars 2024
Hi Brenda,Thank you for the review and feedback. We're sorry to hear that you didn't enjoy your stay. We appreciate you taking the time to share your experience, and we hope you give us another chance in the future.Sincerely,

4/10 Dåligt

Haminat

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The fire alarm went off in the middle of the night. The place is okay. Nothing special
Bodde här 2 nätter i mars 2024
Svar från Keith 28 mars 2024
Hi Haminat,Thank you for your review and feedback. While we understand your frustration, there’s no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,

6/10 Okej

Esaie

Bodde här 1 natt i mars 2024
Svar från Keith 28 mars 2024
Hi Easie,Thank you for the review and feedback. We're sorry to hear that you didn't enjoy your stay. We appreciate you taking the time to share your experience, and we hope you give us another chance in the future.Sincerely,

2/10 Väldigt dåligt

Adam

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
People smoking in their rooms fire alarm going off at 4 in the morning
Bodde här 2 nätter i mars 2024
Svar från Keith 28 mars 2024
Hi Adam,Thank you for your review and feedback. While we understand your frustration, there’s no choice when fire alarm goes off, everyone has to vacate the property as standard drill. We're sorry for the situation. This is not the kind of experience we would want you to have and remember after. Sincerely,

10/10 Fantastiskt

Keishan

Gillade: Boendets skick och faciliteter
Yes
Bodde här 1 natt i mars 2024
Svar från Keith 28 mars 2024
Hi Keisha,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,

8/10 Bra

scott

Gillade: Renlighet och personal och service
Room was adequate. It was remodeled and better than a previous stay there. It’s close to a supermarket, liquor store and dollar tree. Convenient.
Bodde här 6 nätter i mars 2024
Svar från MD 16 mars 2024
Thank you for your positive feedback, hope to see you again,

10/10 Fantastiskt

Naomi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från MD 16 mars 2024
Thank you for staying with us, hope to see you again.

10/10 Fantastiskt

Carlos, San Borja

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay for visiting NY and NJ.
Bodde här 7 nätter i mars 2024
Svar från MD 16 mars 2024
Good morning, Thank you for your positive feedback, have a great day.

10/10 Fantastiskt

Katrina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always professional, convenient. Peaceful
Bodde här 2 nätter i mars 2024
Svar från MD 16 mars 2024
Thank you for staying with us.

6/10 Okej

Sharetta

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
The staff could have been nicer at check in and not on the phone. Poor customer service
Bodde här 1 natt i mars 2024
Svar från Keith 16 mars 2024
Hi Sharetta,Thank you for your review and feedback. While we understand your frustration, our Management have talked with the Front Desk Associates for their behavior and we wish you the best in your future travels.Thank you,

6/10 Okej

Naim

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
I like this hotel overall! I stay @ this location frequently, but my recent stay wasn't rhe best. We were located on the 6th floor, it was very windy lastnight. Something was rattling half the night on the roof or somewhere on that floor, which was disturbing. Bad wifi quality on that floor, extremely difficult to get connection.
Bodde här 1 natt i mars 2024
Svar från Keith 16 mars 2024
Hi Naim,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely

2/10 Väldigt dåligt

Safiyah

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Didn’t stay second night
Bodde här 2 nätter i mars 2024
Svar från Keith 16 mars 2024
Hi Safiyah,We are sorry for your check out. While we understand your frustration, we don't agree with your husband manhandling with the Manager resulting called Cops, instead with patience the issue would had sorted out. We're sorry and we wish you the best in your future travels.Thank you,

10/10 Fantastiskt

Scaria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från MD 16 mars 2024
Thank you for your glowing 5-star review! We're delighted to hear you had a fantastic stay. If there's anything more we can do to enhance your experience next time, please don't hesitate to reach out. We can't wait to welcome you back!

2/10 Väldigt dåligt

Danny

Bodde här 1 natt i mars 2024
Svar från MD 16 mars 2024
We apologize for falling short of your expectations. we'll work diligently to improve.

2/10 Väldigt dåligt

Lawrence

Reste med familjen
Fire alarm went off Friday night and everyone had to execute the building never got to sleep till 1am and my room wasn’t cleaned once the whole length of my stay the hotel halls smell funky and I’ve never had a worser experience in a hotel overpriced
Bodde här 4 nätter i februari 2024
Svar från MD 16 mars 2024
We apologize for the inconvenience you encountered during your stay. Your feedback is crucial, and we're addressing these issues promptly. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.

10/10 Fantastiskt

Ebony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the fast service.
Bodde här 1 natt i mars 2024
Svar från MD 16 mars 2024
Thank you for your positive feedback, hope to see you again.

10/10 Fantastiskt

Katrina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 2 nätter i februari 2024
Svar från MD 16 mars 2024
Thank you !

6/10 Okej

Joeli R Pena

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från MD 16 mars 2024
Thank you !

10/10 Fantastiskt

Katrina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 3 nätter i februari 2024
Svar från MD 16 mars 2024
Thank you !

4/10 Dåligt

solomon

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing
Bodde här 1 natt i februari 2024
Svar från Keith 28 feb. 2024
Hi Solomon,Thank you for your feedback and taking the time to rate your experience. We are delighted to read that you enjoyed your stay. Being appreciated by you will encourage us to continue hard work to do better. We sincerely appreciate your comments. We look forward to your next stay at our hotel soon.Thank you,

6/10 Okej

Phil

Bodde här 2 nätter i februari 2024
Svar från Keith 28 mars 2024
Hi Phil,Thank you for posting a review. We are saddened to hear that your stay was less than satisfying. Certainly, this is not the kind of experience we would want you to have and remember after. We have forwarded this message to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.Sincerely

2/10 Väldigt dåligt

mutiu

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thick malodorous smell all over the property. Everywhere seems dirty. Key-card wouldn't open door, lock batteries are dead.
Bodde här 1 natt i februari 2024
Svar från Keith 19 feb. 2024
Hi Mutiu,Thank you for taking the time to tell us about your experience at Hotel Executive Suites. We are saddened to hear that your stay was less than satisfying due to the condition of the door lock to your room. Certainly, this is not the kind of experience we would want you to have and remember after. We hope for another opportunity to make a more favorable impression in the future.Sincerely,

10/10 Fantastiskt

susan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay
Bodde här 1 natt i februari 2024
Svar från Keith 19 feb. 2024
Hi Susan,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Thank you.

2/10 Väldigt dåligt

Claritza

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the end the stay cost 203 dollars for a single night. They charged us 100 dollars for the deposit and 10 dollars for the final check and they did not refund us it is an abuse
Bodde här 1 natt i februari 2024
Svar från Keith 19 feb. 2024
HI Claritza, Your reservation was prepaid through Expedia, we had Authorized 100 as deposit (only on hold), on check out we settled with 10 you had bought from Gift Shop.Thank you.

10/10 Fantastiskt

Ruben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, quiet and rooms are very clean. Great place.
Bodde här 1 natt i februari 2024
Svar från Keith 15 feb. 2024
Hi Ruben,Thank you for your feedback and for taking the time to rate your experience. We are delighted to read that you enjoyed your stay. We sincerely appreciate your comments. I have shared your comments with my staff, and they show sincere apology. We look forward to your next stay at our hotel.Sincerely,