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Recensioner av Swan Motel

2.5 out of 5
Swan Motel
301 E Edgar Rd, Linden, NJ

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 45 av 121 recensioner" "
8 - Bra i betyg. 31 av 121 recensioner" "
6 - Okej i betyg. 12 av 121 recensioner" "
4 - Dåligt i betyg. 8 av 121 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 121 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

6,6/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Hans

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

6/10 Okej

Ta

Reste med familj och småbarn
Gillade inte: Renlighet och bekvämligheter
Need to do a better job of cleaning
Bodde här 1 natt i september 2023

6/10 Okej

Lieke

Gillade inte: Personal och service
Bodde här 1 natt i september 2023

8/10 Bra

Werden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

ALYSSA

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Ashleigh

Reste med sin partner
Gillade inte: Personal och service
They need staffing that's going to give great customer service
Bodde här 1 natt i augusti 2023

8/10 Bra

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
Plenty of room. Wife loved the jetted bath. Customer Service was great
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always love coming to the Swan
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Juana

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Jennifer

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived around 2am and went right to sleep. We woke up in a sweat around 6am because the AC wasn't working. I went to take a shower and the overhead shower didn't work. There was mold all over the shower curtain and an infestation of bugs in the bathroom. The hotel floor was soft and sunk in in many areas, possibly due to mold. The towels provided had what looked like shoe marks on them and black dirt streaks. We were not given a refund. I know this hotel isn't fancy. I'm not looking for a place with a free breakfast or hot tub. But, this place was unlivable. This is not a "you get what you pay for" situation. The Swan Motel is in violation of multiple health codes and is breaking the law. Of course the manager, Gabriel, did not care and would not refund us for the night when I called the next day. I had booked through Expedia. I advised Expedia to take this listing off of their website and also called the local Health Dept/ Inspector. We spent all morning the following day looking for a place to shower since we weren't able to at the motel. We showered at the Planet Fitness and ended up finding another hotel for the following night. Overall, disgusted and upset by our experience.
Bodde här 2 nätter i augusti 2023

8/10 Bra

Viera

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Big updated rooms and bathrooms are a plus. Convenient airport shuttle service is available. At first a staff member couldn't find my reservation, but the morning person was very pleasant and helpful and straightened everything out. I just wish there was a hairdryer available in the bathroom.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Jocelyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good and clean place
Bodde här 1 natt i augusti 2023

6/10 Okej

Robert

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Swan 8 aug. 2023
Hi RobertWe hope come back and stay with us so we can raise your rating of our hotel. Appreciate you staying with us. DN-Owner

2/10 Väldigt dåligt

Todd

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the worst,dirtiest,nastiest place ive ever stayed. I almost slept in my car
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Ankush

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very small as per shown in pictures and i asked for non smoking room but as we entered the room was full of cigarette smell and there were ashes on the floor.
Bodde här 2 nätter i augusti 2023
Svar från Swan 8 aug. 2023
Hi AnkushWe are sorry that you saw a picture of one of our suites but stayed in one of our regular rooms. If you wanted a non-smoking room all u had to do is call the front desk and we would have changed your room. Let us know the next time u are in town we will make it up to you. DN/Owner

4/10 Dåligt

Vignesh Kumar

Gillade: Renlighet
We have booked a non smoking room but while during checkin they provided the smoking room.
Bodde här 1 natt i augusti 2023
Svar från Swan 7 aug. 2023
Mr. KumarSorry for the mix up but Expedia is offering more “Non-Smoking” rooms then we have available. I know my staff offered you an upgrade for the inconvenience. We hope to get another chance to have you stay with us.

4/10 Dåligt

Verifierad resenär

You Get What You Pay For
Obviously it's a cheap-ish motel, so you aren't expecting anything fancy. However, there were stains on the floor (that were a red-brown that was vaguely blood-like in appearance), dirt and trash that wasn't cleaned from the prior guest, and the room smelled awful. Also, don't get back late or else they won't have enough parking spaces. Real fun to get back and be ready to head to bed and instead spend 20 minutes trying to figure out where to park. Finally, be sure to bring cash. They required a $5 deposit for the room key and remote.
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Carl, Bridgeport

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am not happy they have to fixe everything in the hotel
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Lisa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Very bad experience
Bodde här 1 natt i juli 2023

8/10 Bra

Antonio

Nice place to stay can cook smoke etc housekeeper are nice good car service if going local i recomend staying here close to airport check out there weekly rate a younger
Bodde här 1 natt i juli 2023
Svar från Swan 2 aug. 2023
Hi Antonio Thanks for the great review. Appreciate you staying with us. DN-Owner

10/10 Fantastiskt

ROBERT, Myrtle Beach

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk very helpful, polite and great service. Thanks for all your help!
Bodde här 1 natt i juli 2023
Svar från Swan 2 aug. 2023
RobertLove that u enjoyed your stay with us. Thanks gif the support. DN-Owner

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Swan 27 juli 2023
Hi AndrewThanks so much for the great review. Looking forward to you staying with us again. DN-Owner

4/10 Dåligt

Marissa

Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
When I arrived at the hotel check in went smoothly. Getting to my room is smelled like someone had been smoking in there. The space was very small. I did not feel safe sleeping here && I was asked for a pet deposit after I had already checked out. I was never asked for a pet deposit when I checked in. T
Bodde här 1 natt i juli 2023
Svar från Swan 25 juli 2023
Hi MarissaWe are sorry to hear that your stay was not good. We have both Smoking and non smoking rooms. We would have gladly changed your room. Our pet policy is to leave a deposit. We would never ask for one at check out. Lets us know when you are in our area again and we will show you our section of suites that have more space than u would need. DN-owner

2/10 Väldigt dåligt

Jose

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No dan soluciones
Bodde här 1 natt i juli 2023

4/10 Dåligt

jerry

Gillade: Personal och service
Gillade inte: Renlighet
Roaches in my room and stained bed sheets.
Bodde här 1 natt i maj 2023

6/10 Okej

Kathy

Don't stay here!
Not so good. No food service. Loud music playing and desk doesn't know where it is coming from. it stopped for a few hours and resumed at 3am for another 1-2 hours. Another phone call did no good. I travel a lot and this was my worst hotel stay ever.
Bodde här 1 natt i april 2023

6/10 Okej

Daniel

Reste med sin partner
Gillade: Renlighet
Dated facilities.
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Carolina

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rudest receptionist ever
Do not ever stay here! For your security. Hotels.com if you keep playing with the algoritim of your ratings and offer places like this with a rate of 8 and above, I will consider stop using your services again because its dissapointing to expect a Very Good place and arrive to somewhere where the only you want to do is runaway
Bodde här 1 natt i april 2023

8/10 Bra

Randal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good shuttle service to airport
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Truong

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Very dirty, stinky smell, never return or recommend
Bodde här 1 natt i augusti 2022

8/10 Bra

D.

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Prima shuttle service voor Newark airport
Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Terrible, unfriendly, dirty, noisy No breakfast
Bodde här 1 natt i augusti 2022

8/10 Bra

Clarisse

Bodde här 1 natt i juli 2022

8/10 Bra

Manisha, Gainesville

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Functional, though small unit. Worked well for 1 night stay. Was hard to know if shuttle had left from airport.
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Lloyd, Appomattox

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2022

8/10 Bra

Helen

Gillade: Personal och service
I had an issue with my original room, but the gentleman on reception sorted me another room without any fuss - he was extremely kind
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Sherinna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wild night
It was a great NIGHT!!!!
Bodde här 1 natt i april 2022

4/10 Dåligt

Yuriy

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Stay!
I had a perfect stay at the Swan Hotel! From the excellent customer service at check in, the clean and spacious room and the location, I had a great experience. I will definitely stay here again, whenever I’m in the area.
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Shawn

Reste med sin partner
Gillade: Renlighet
The room
Bodde här 1 natt i mars 2022

2/10 Väldigt dåligt

Kevin

Bodde här 1 natt i oktober 2021

4/10 Dåligt

samuel, kents store

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Everything, from the tv remote to the card to get to the laundry required a cash deposit The suites are for extended stay, NOT the rooms. The rooms are tile 400sq ft rooms with no fridge, no microwave, and no where to put much luggage. This is the first hotel Ive ever been to without even a fridge. I had to get an air purifier to get the smoke and such ouy of the air in a nonsmoking room. The shower/bathtub is in the bedroom in the far wall and completely separate from the bathroom. I had to wipe the floor down with a wet towel to get the grime off the floor. The night shift people are friendly enough but the day shifters are short, rude, and indifferent. They're obsessed with doing housekeeping daily and won't let you go more than a few days without it like theyll be punished if they don't. The rooms are predominately for by the hour or night. If it weren't for the location in comparison to my work assignment and paying on my own I'd have gone elsewhere.
Bodde här 17 nätter i augusti 2021

2/10 Väldigt dåligt

Timothy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
VERY MISLEADING
VERY MISLEADING, i BOOKED A ROOM JUST FOR THE SPA TUB, ALLI GOT WAS A REGURAL TUB. Not to mention the rooms are NOT sound proof, All I heard at night was people talking in the hall, and doors slamming. The bar well buy a bottle and take it to your room!
The tub
Hair I found in the room
Looks like blood on the wall
Bodde här 1 natt i augusti 2021

6/10 Okej

Alferdo

Affärsresenär
Gillade inte: Rummets bekvämlighet
The Swan Motel in Linden
The stay was good the Swan Motel it was a low end no frills room- The comforter had cigarette burns in it even though my room was a non-smoking room. Also the Swan Motel has short stays for people who want to stay 4 hours- so the traffic on the Swan Motel’s property was high & busy- The comfort of the room was ok, on a scale of 1 to 10 it was a 4 for me and I will not be staying there again - But to the Swan Motel’s credit if you want a clean no-frills room then it is a good place to stay-
Bodde här 2 nätter i augusti 2021

2/10 Väldigt dåligt

Timothy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Misleading
Misleading pictures. I choose this motel based on the picture of the tub. It had no jets in it. The staff was very rude. Never again
Bodde här 1 natt i augusti 2021

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Swan Motel
The gentleman at the front desk was lovely, beds were comfortable and the location was ideal for my purposes. The property is old and a bit run down. The floors were clean but the register in the bathroom had a layer of greasy grime and there were ants around the tub. The bedding and towels were clean but had holes and some staining.
Bodde här 1 natt i juli 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2021
Svar från Swan 14 apr. 2021
Thanks so much for staying with us. Look forward to you staying with us again soon.DN-owner

8/10 Bra

Vanessa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från Swan 14 apr. 2021
Hi there Thanks for staying with us and leaving us a great review. Look forward to you staying with us again soon

8/10 Bra

Corey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från Swan 14 apr. 2021
Hey Corey Thanks for staying with us and taking to leave a great review. DN owner