Hotell i Newbiggin

“The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a...

“Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones...

“An excellent stop over point on a long journey, and a great place to base a stay in the area. Great pub atmosphere and a clean quiet room! ”

“Excellent ”

“Food , drink and staff were really good. Room was very clean but very noisy could here people in next room even their conversation and our room was at the front so constant traffic noise , lots of lorry’s going by. The double bed in our room (4) was very uncomfortable could feel the springs so not much sleep. Breakfast was interesting bought to your room in a basket ! ”

“Cosy , perfect staff and really wholesome food ”

“The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great.”

“Yes”

“Quaint location in an historical building. Some uneven floorboards and doors would get stuck, but that’s to be expected ina building several hundred years old.”

“The location is a perfect ten, but the staff was far from good. First of all, it took us 1.5 hours to check in, and we didn’t sense any effort to speed up the process. There was a complete lack of willingness from the staff to make our experience enjoyable. Our room was also dirty, which unfortunately aligned with the poor check-in experience. The Tan Hill has the potential to be amazing. It has everything going for it—except the staff, who failed to make our stay pleasant.”

“It’s so hard to find the quintessential English pub these days but the shoulder of mutton hits the spot. The food was home cooked and great, not prepackaged Pub was clean, no damp or mould The view from the beer garden was amazing overlooking the valley The room was Pub basic but clean and not mouldy. Price point was spot on Publican and chef fantastic Highly recommend”

“The Inn is perfectly located for enjoying Kirkby Stephen. The staff - especially Jacqui - is super helpful and kind. Really enjoyed our brief time there. Our friends who stayed down the street were wishing they had booked here. Be prepared to carry luggage upstairs and know the bed isn’t super big by American standards. ”

“Room clean and tidy staff were very helpful. Great for the money ”

“Friendly staff, good location”

“Wonderful food and service”

“Lovely room. Great breakfast ”