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Recensioner av Super 8 by Wyndham Newburgh/West Point Near Stewart Airport

2.5 out of 5
Super 8 by Wyndham Newburgh/West Point Near Stewart Airport
1287 Route 300, Newburgh, NY

Recensioner

5,6
10 - Fantastiskt i betyg. 154 av 1003 recensioner" "
8 - Bra i betyg. 186 av 1003 recensioner" "
6 - Okej i betyg. 195 av 1003 recensioner" "
4 - Dåligt i betyg. 194 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 274 av 1003 recensioner" "

5,4/10

Renlighet

7,2/10

Personal och service

5,4/10

Bekvämligheter

5,2/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Christina

Bodde här 1 natt i oktober 2022

4/10 Dåligt

Lois, Marlborough

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Room was missing cups, tissues. Clean but not attractive. Water pressure poor. TV was on desk. Bed and bedding were good. Coffee maker in room, but no coffee. 😐 Noisy in parking lot and hallway. No elevator. Small room. Will not stay here again.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Dudar

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I'm writing a review for the first time I've never seen such a negative hotel in my life. Very dirty room very dirty around the hotel washing machine doesn't work for two months the hotel owner absolutely doesn't care about the worst hotel you can stay with. And I'm also waiting for the sixth day of my deposit.

2/10 Väldigt dåligt

Helen O'

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter
Bedbugs, odor, and sticky floors and table. The smell in the room was awful. Still scratching.
Bodde här 1 natt i maj 2024

8/10 Bra

PB

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Margaret

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Michael Joseph

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Selected the property in part because it advertised breakfast included. When I checked in, I asked what time breakfast would be in the morning. I was told that it would be between 6-9 am. When I went to reception in the morning, I was told that there was only coffee and tea. When I mentioned that I'd checked on breakfast when checking in, I was informed that breakfast was only included on weekends. The next day, I went for a cup of coffee. There was one air pot marked for coffee, and it was empty. I mentioned that there was no water tumbler in my room, and I was informed that I could take one of the paper cups located by the coffee air pot. The TV in my room wasn't working. The security was very questionable. The entry door to the wing where my room was located displayed a sign indicating that the door was locked 24 hours per day and that guests should use their key card to enter. There was no card reader by the door, and the door was never locked during my three day stay...day or night. I opted to take my most valuable property with me whenever I left the room...I didn't feel that the room was secure. The one positive was that the WiFi worked well throughout my stay.
Bodde här 3 nätter i maj 2024

4/10 Dåligt

NATALYA

Affärsresenär
Gillade: Personal och service
Not sure if it was listed beforehand but I didn’t see it anywhere- the breakfast is offered only on the weekends. Kinda bummed me out to be honest.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

michael a

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and nice always
Bodde här 1 natt i april 2024

6/10 Okej

Bill

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
I stayed for two nights. Housekeeping didn't empty the wastebasket or change the sheets or the towels after the second night. The staff was quite helpful otherwise. FYI, breakfast is only offered on weekends to I can't speak to the quality of that offering. The is a perfectly adequate Denny's next door. A car or regular FHV use is largely indispensable
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Antonio

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sheets were dirty, lights didn’t work, tv didn’t work and bad service
Bodde här 1 natt i april 2024

8/10 Bra

Oscar

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff ! They are very helpful . Nice place for couple nights.
Bodde här 1 natt i april 2024

6/10 Okej

Steve

Reste med familjen
Gillade inte: Boendets skick och faciliteter
It’s a dump. They have a renovation going on but avoid it for a few months. It may get better, but not likely. The labor market is terrible.
Bodde här 1 natt i april 2024

4/10 Dåligt

venetia

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

4/10 Dåligt

Martin

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Vieil hôtel qui a besoin de beaucoup d’amour. Nous avions demandé 2 chambres non-fumeur mais une des 2 était fumeur. Insonorisation médiocre, propreté correct mais sans plus.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Sébastien

Reste med familjen
Gillade inte: Renlighet och personal och service
Nous avons reserver cette hotel car le déjeuner était inclus pournotre famille de 4 , aucun repas le matin, pas de fruits ni patisserie ou autre , rien du tout , pas de serviette dans la chambre pas de debarbouillette , rien pour se laver , très trop sale, l’odeur de fumée, vraiment désastreux. Je m’attend a un retour de votre part Expedia
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Johan

E muchas cucarachas en el hotel
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Anthony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Sigifredo

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från GM 9 feb. 2024
We apologize for the inconvenience, And hope the rest of your went better!

8/10 Bra

Danielle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från GM 8 feb. 2024
Thank You For choosing us!

6/10 Okej

Emil

Bodde här 2 nätter i januari 2024
Svar från GM 5 feb. 2024
Thank You for choosing us!

2/10 Väldigt dåligt

Corryne

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bed bugs, Roaches, Filthy, Unclean, Waste of money
After checking in is where the horrible experience began. You can spell the stench of cigarettes and filth when you enter the room. It did not smell clean or pleasant at all. There wasn’t enough towels or wash cloths in the room. And they had stains and spots like they weren’t even cleaned well. My family got bit up by bed bugs in the first room. I have a video and pictures for proof. And when we told the staff, it was as if they already knew about it. And they did!! I also had to ask for another room and a discount. They did not offer it. And I’m still waiting for contact for my refund. Upon entering the second room. You can smell that it was a little cleaner but not by much. There was hair and mold in the bathroom. I don’t think anyone cleans these rooms. There were blood stains and black spots on the sheets. Oh don’t let me forget. Roaches everywhere!!! They said light breakfast. And indeed it was light. Coffee and a small pound cake. Lol. It’s really not funny. I felt like I paid to sleep in a shelter. I wanted a nice get away and instead it was stressful and uncomfortable. I wish I read the reviews before booking. Everyone said the same thing about this hotel. They should differently be shut down. I don’t know why hotels.com or any other app recommendations this hotel. It is unsafe to stay in. And I WILL NEVER STAY THERE AGAIN!!!
Bodde här 3 nätter i januari 2024
Svar från GM 8 feb. 2024
We regret that your experience was not to your liking. The rooms you have mentioned where inspected and there wasn't anything found and our ORKIN team is very good at what they do. It is a complimentary breakfast mainly grabs and go for more we offer discounts with our local partners. after 3 days I am sure we did all, we could to accommodate you.

10/10 Fantastiskt

Joseph

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A little sketch but what super 8 isn't. It near some shopping too!
Bodde här 1 natt i januari 2024
Svar från GM 5 feb. 2024
Thank You for choosing us!

6/10 Okej

Alberto Isaac

Bodde här 1 natt i december 2023
Svar från GM 10 jan. 2024
Thank You for choosing Us!

2/10 Väldigt dåligt

JOSE

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
bed bugs
Bodde här 5 nätter i december 2023
Svar från GM 10 jan. 2024
We apologize for the inconvenience and will not sell the room to the public until our pest control company can inspect it!

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet
Bodde här 2 nätter i december 2023
Svar från GM 10 jan. 2024
Thank You For Choosing Us!

2/10 Väldigt dåligt

Peter

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We have never seen such a dirty and run down room
Bodde här 1 natt i januari 2024
Svar från GM 4 jan. 2024
We apologize and are working on the building!

2/10 Väldigt dåligt

Marcus

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
On the second night there I seen a roach crawling across the nightstand I thought wow how dirty but I can deal with it then later on that night I felt something crawling on my arm to look down and see a bed bug making his way towards the edge of the mattress where I killed it on top of that the room had a Cheesy smell there were ashes in the tub hair on the sink the toilet paper was half used and not replaced the brown skin guy in the morning is a creep stalked my side chick coming in on the camera then came speed walking down the hallway to see what room she went in and leaving he actually went out to the parking lot and see what car she got in vending machines are broken had to get my room key reactivated three times in 2 days
Bodde här 4 nätter i december 2023
Svar från GM 3 jan. 2024
We apologize for any inconvenience that we may have caused. I will share this review with my staff. We do remember the incident we have a problem with unwanted guest and inform all of our guest that they check-in at the front desk so perceived stalking does not happen in our efforts to keep our guest safe and at ease (hence the broken vending machine). I am sure you were informed about negative traffic at the desk as a policy, we will note the room with our ORKIN tech and put all bed bug rooms out of service to the public until the next monthly inspection check. We are a one of the longer established building which has it's wear and tear. But our housekeeping staff do work hard to insure that rooms are clean. as I am sure that the next 2 days you were offered service. we would also endeavor that our linen is given back unsoiled if allow us the courtesy of being able to repay the fee to replace them. Thank You again for your 4 day stay with us!!

4/10 Dåligt

Glory

Bodde här 2 nätter i december 2023
Svar från GM 10 jan. 2024
Thank You For Choosing Us!

4/10 Dåligt

Andre

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Tapis sales , mauvaise odeur dans la chambre , ameublement très vieillot… Le lit confortable….
Bodde här 1 natt i december 2023
Svar från GM 10 jan. 2024
Thank You For Choosing Us!

6/10 Okej

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
... everything was fine except the bed was terrible this time.... and should be replaced
Bodde här 1 natt i december 2023
Svar från GM 3 jan. 2024
We appreciate your business and will endeavor to improve our services.

8/10 Bra

Kim

Bodde här 2 nätter i december 2023
Svar från GM 10 jan. 2024
Thank You For Choosing Us!

2/10 Väldigt dåligt

Donovan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roaches and Dirt
It was horrible! There were actual roaches in the room! The smell of marijuana, sex, and spray were in my room, on my clothing, and throughout the hotel. I requested a refund but was told I couldn’t get one. 4 hours from my destination and all I wanted to do was sleep but couldn’t due to being afraid of getting crawled on by the roaches. Room 102 had wires poking out from behind the bed lying on the box spring for support. The bathroom was disgusting with urine in the shower. The room smelled horrendous! That was Friday. Saturday we rented out 248 which was pretty much the same except the wires and smell. Roaches 6 of them in the bedroom and 1 in the bathroom, there were stains on the mirror in the bathroom, the toilet has not been scrubbed clean in a long time. The bald headed light skinned middle aged man gave me 1 room and it was filthy and the linens were all over the place, I came back down to the desk he gave me another room which the key did not work, then he switched the key I went back upstairs and that key did not work, I went back down and he took me upstairs with 3 rooms which he would check to see if they were cleaned and ready. We settled on my room and yes it did not smell like sex and blood however upon really coming into the room behind the bed was drugs, dirty tissues and children’s toys, and the toilet had poop stains all under the toilet seat, the shower rod was broken, and the head was not mantles correctly which made taking a shower horrible.
Bodde här 1 natt i december 2023
Svar från GM 10 jan. 2024
We apologize for this inconvenience and are diligently working to fix the problems you mentioned.

2/10 Väldigt dåligt

Fernand

Bodde här 1 natt i december 2023
Svar från GM 10 jan. 2024
We hope the rest of your trip was better.

2/10 Väldigt dåligt

Donovan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 3 jan. 2024
Again We apologize for the inconvenience. We hope the rest of your trip went well.

2/10 Väldigt dåligt

Thearon

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This place needs to be cleaned or leveled! Whatever is easiest!
Svar från GM 8 feb. 2024
We are working on improving our service thank you for your review.

8/10 Bra

Fabian

Bodde här 1 natt i december 2023
Svar från GM 12 dec. 2023
Thank You for staying with us!Journey Onward

6/10 Okej

Julio

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 12 dec. 2023
Thank You for choosing us! Safe Travels.

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet
Bodde här 1 natt i december 2023
Svar från GM 5 dec. 2023
Than You for choosing us!

10/10 Fantastiskt

Lillian

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GM 5 dec. 2023
Thank You for choosing us!

2/10 Väldigt dåligt

Betsy

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room smelled musty but the biggest issue was I found bed bugs crawling!
Bodde här 2 nätter i november 2023
Svar från GM 5 dec. 2023
I apologize for the discomfort we have had ORKIN inspect the room you were in and they have treated it we have the paperwork. for any other guest that reads this with the intention of staying. We aggressively approach this problem as it is a national thing not unique only to our property. again our intention is to make your stay as pleasant and secure as possible.

2/10 Väldigt dåligt

yimei

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I CANT BELIEVE WE SAW ROACHES IN THE ROOM NOT ONLY A COUPLE BUT A FEW!! HALF THE LIGHTS DONT WORK AND THE HEATER MAKES IT 90 DEGREE HOT. DOG BARKING ALL NIGHT. I JUST CANT BELIEVE HOW DIRTY AND UNCLEAN. THEY EVEN GAVE US A WRONG KEY TO A ROOM WITH SOMEONE IN IT!! I DO NOT KNOW HOW THIS HOTEL PASS DOH INSPECTION???
Bodde här 1 natt i november 2023
Svar från GM 5 dec. 2023
We aplogize for the inconvience we have had the building treated by orkin in fact your stay was right before. Our ORKIN man is the man and does a great job in preventative and Maintenace care. You were in our pet section as we are pet friendly as long as the pet is people friendly. The section you were in is a well-maintained section albeit old as the building is a classic and the housekeeper there takes pride in the area. There is new management here and all of your concerns I assure you will be addressed. Again, we apologize for your inconvenience.

2/10 Väldigt dåligt

Edwin

Reste med familj och småbarn, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We had to change our room 3 times! Housekeeping didn’t touch 2 rooms and 1 room smelled horrible. When we finally got a semi-good room only 1 light worked. Never staying here again. The front desk staff were very helpful getting us replacement rooms.
Bodde här 2 nätter i november 2023
Svar från GM 23 nov. 2023
We are deeply apologetic for the inconvenience that risen out of the room change. We are working hard on the building and it upkeep!

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was quiet
Bodde här 1 natt i november 2023
Svar från GM 20 nov. 2023
We are glad your stay was pleasant!

6/10 Okej

Diane

Gillade: Renlighet och personal och service
There wasn't any decaf coffee available.
Bodde här 1 natt i november 2023
Svar från GM 15 nov. 2023
Many apologies for the inconvenience!

4/10 Dåligt

Paul

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Room was pretty dated. Hole in the ceiling the size of a softball that appeared to be from water damage. Carpets thoroughly stained throughout the room. Bed was clean, shower was hot with good pressure.
Bodde här 1 natt i november 2023
Svar från GM 22 nov. 2023
We are working diligently to renovate the property. we are glad that your stay was not fully unpleasant thank you for choosing us!

8/10 Bra

Robert

Gillade: Personal och service och boendets skick och faciliteter
There were locations that were dirty and took bathroom was very old
Bodde här 2 nätter i november 2023
Svar från GM 20 nov. 2023
We are working on our cleaning standards and making sure there is improvement where we have been!

2/10 Väldigt dåligt

William

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Two cockroaches in the room, hole in the back of the bathroom door, very little water pressure, hard to adjust hot/cold water in shower, dog in the lobby, back entry door could never be locked, so the building was not secure, cigarette smoke and weed smoke smell in back hall, trash bags in the hall outside rooms for two days. It was a place to sleep, but very questionable otherwise.
Bodde här 4 nätter i november 2023
Svar från GM 12 nov. 2023
I apologize that your stay was not pleasant. We treat for bugs ORKIN. There are times when the whole building decides to shower at the same time having a negative effect on the water pressure. We walk the halls all the time I am surprised to hear that the back door did not open as our maintenance is pretty diligent as is our housekeepers. we also charge 250.00 for any kind of smoking but people will be who they are regardless of the rules we are 100% non-smoking building. I pick the trash up every morning as I walk through I wonder where I missed it for 2 days. I hope that the rest of your trip was more pleasant!

10/10 Fantastiskt

Cindy

Bodde här 2 nätter i november 2023
Svar från GM 12 nov. 2023
Thank You for staying with us!

6/10 Okej

Thomas

Reste med sin partner
Gillade: Renlighet
AC/fan didn't work
Bodde här 1 natt i november 2023
Svar från GM 12 nov. 2023
I hope the rest of your stay was pleasant!