On behalf of the entire staff - many thanks for taking the time to review your stay. It was a pleasure to have you stay with us.

Thank you so much for the positive review. We strive to give our guests the best customer service we possibly can. Hope to see you back again soon!

Thank you so much for the amazing review. We pride ourselves on giving our guests the best experience possible. Hope to see you again soon!

Thank you so much for the positive review of our historic Newport property. We are glad you were able to take advantage of our location. In the future please let us know if there is an issue so we can address it

Thank you so much for the glowing review. We hope to see you back again soon!

Thank you for the positive review of our historic Newport property. We hope to see you back again soon

Thank you for the positive review of our historic Newport property, we hope to see you back again soon!

Good morning, Marlana and thank you so much for your review. Yes we have 7 1 bedrooms with a fireplace and 2 with a balcony. Summertime, balcony is requested more, wintertime it is the fireplace. We are unable to accommodate all requests, that is why we note this here (if Expedia allows) and anywhere else permitted. Hunter is exceptional and we thank you so much for noting this, it truly does mean a lot. We understand why you may be confused, Expedia is confusing, but it is our policy due to not being able to accommodate all requests.

Thank you so much for your authentic review of your feelings. Yes, the reservation was troublesome, and yes, we did address 3 times at night, as soon as they returned from dinner at 7 pm and stopped at 9:30 when it was controlled. Sadly at 8 am I found myself having to suggest the guest leave before check out time at 11 am to ensure we did not have a similar situation. My assistant manager was here till 6 pm, as evidence by the text you received and responded to, checking in before he left. I understand your frustration, that is why we did not speak to you regarding the outburst at the guest. We do not stand for this and ensure guest know the policy of quiet time at 11 pm.

Thank you so much for the kind words. We are so glad you chose to return and look forward to more celebrations!

Thank you so much from the bottom of my heart. It was a pleasure to get to speak with you. We pride ourselves on having a small caring staff that are pleased seeing our guests happy and enjoying their stay. We hope to see you again soon!

Thank you so much for staying with us and your glowing review of our historic Newport property. We hope to see you back soon!

Thank you so much Keith, we are truly grateful and hope you have a wonderful day today!! We look forward to your return.

Thank you so much for the kind words. We hope to have you back soon!

Thank you so much for the kind words. We pride ourselves on providing a clean and quite environment all while being centrally located in the heart of Newport. Hope to see you back soon!

Thank you so much for staying with us, we hope to have you back soon.

Thank you so much for picking Pelham Court Hotel for your stay in Newport. Please let us know how we could have made your stay a 10/10

Thank you so much for staying with us for your summer getaway. Hope to have you back soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you so much for your kind feedback! It was a pleasure accommodating you on your visit to Newport, we hope to see you again soon!

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for your stay at the Pelham Court Hotel! We hope to see you again soon.

Thank you for staying at the Pelham Court Hotel! We hope to see you again soon.

Thank you so kindly for your amazing stay. It truly is and was our pleasure. We hope you return soonOur kind regards,Pelham Court Hotel

Good day Damon, thank you so much for your visit. We hope to see you again soon!

Good day Valerie, thank you so much for your visit. We hope to see you again soon!

Thank you for staying at the Pelham Court Hotel! We hope to see you again soon.

Thank you for staying at the Pelham Court Hotel! We hope to see you again soon.

Thank you so much for your honest review. We apologize our efforts in asking if you needed anything did not assist you twice a day. The thermostat located in the bedroom is welcomed by our guests to use at their will, and if any difficulties my team and I are available in the morning and turn down service. We did not experience any issues with the cable or apps on other TV,s but would have happily assisted you if notified. I have not experienced the door popping open but I am checking the dead bolt today to ensure its safety. Please let us know if we can assist in the future, we are always available to assist.

Good day Meghan, thank you so much for your visit. We hope to see you again soon!

Thank you for staying at the Pelham Court Hotel! We hope to see you again soon.

Thank you so much for the visit and Happy New Year's! :)

Thank you so much for the kind feedback; we look forward to your return :)

Thank you for the positive feedback about your stay with us recently. We hope to have you back again soon to make more memories!

Thank you for the kind feedback; looking forward to your next visit!

Thank you so much for the feedback!

Dear Keith, thank you so much for your wonderful, amazing rating. It truly was our pleasure and hope you return soon!!