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Recensioner av Porth Veor Manor, Sure Hotel Collection by Best Western

3 out of 5
Porth Veor Manor, Sure Hotel Collection by Best Western
Porth Way, Newquay, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 53 av 102 recensioner" "
8 - Bra i betyg. 34 av 102 recensioner" "
6 - Okej i betyg. 10 av 102 recensioner" "
4 - Dåligt i betyg. 4 av 102 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 102 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Emma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Tracy 17 apr. 2024
Thank you for leaving your rating review and we are pleased you enjoyed your stay.

4/10 Dåligt

Karim El

Bodde här 2 nätter i mars 2024
Svar från Tracy 29 apr. 2024
Thank you for your feedback although we are concerned to see your low rating which is out of kilter of the vast majority of guests' experiences when staying at our hotel. It is difficult to comment further as you have not left any details but clearly something must have been amiss. We would appreciate it if you could contact us direct so we can understand the reasons for your low rating so that we can investigate further. It is through guest feedback that we are able to monitor our standards and make improvements and this is an area we constantly review. We hope to hear from you with further details.

8/10 Bra

Jonathan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We would have liked more hanging hooks in the bathroom as the weather was wet at times and we had a lot to dry.
Bodde här 4 nätter i november 2023
Svar från Tracy 22 nov. 2023
We appreciate your feedback and your comments will be relayed to our management team. We trust you enjoyed your stay and we hope to have the pleasure of welcoming you back at Porth Veor Manor another time.

8/10 Bra

Calum

Bodde här 3 nätter i oktober 2023
Svar från Tracy 6 nov. 2023
Thank you for giving your rating and we trust you enjoyed your stay.

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gem of a Hotel in Cornwall
Great Hotel with the best staff. Room was stunning with a sea view . We even went for a dip in the heated pool. Breakfast was very tasty and such big portions .
Bodde här 1 natt i oktober 2023
Svar från Tracy 17 okt. 2023
Thank you for your lovely feedback which we will be delighted to share with our team. We are pleased you enjoyed your stay with us and we hope to welcome you back another time.

10/10 Fantastiskt

Eric, HASTINGS

Gillade: Renlighet och boendets skick och faciliteter
Towels on floor were not changed.
Svar från Tracy 10 okt. 2023
Thank you for your 5 star rating and we apologise that there was a misunderstanding with regard to the towels not being changed. We do ask guests to leave their towels in the bath/shower if fresh ones are required. It appears our housekeeping team took this too literally and this is the reason they were hung up on the heated towel radiator. We are sorry for this misunderstanding.

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Holiday stay
Hotel and area met up with expectations as I had stayed there in 2009. Within easy reach of Newquay town centre and lots of attractions like The Eden Project.
Pool and terraces.
Bodde här 9 nätter i september 2023
Svar från Tracy 3 okt. 2023
Thank you for our positive feedback and we are delighted you enjoyed your stay at Porth Veor Manor. We hope to welcome you back again in the near future.

6/10 Okej

Barbara

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Tracy 2 okt. 2023
Thank you for rating although we are disappointed it is so low. Clearly something was not right and we would be interested to hear from you with more details so that we can investigate and reply more fully. If you would like to contact us direct we would like to follow up on this matter.

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Tracy 26 sep. 2023
Thank you for your 10/10 rating from which we assume you enjoyed your stay with us. We hope to welcome you back another time.

6/10 Okej

Deirdre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Breaksincornwall 25 sep. 2023
Thank you for your rating although we are disappointed with your score which is considerably lower than our average. If you would care to contact us direct and advise how we can improve our product and service we would be most grateful for any feedback.

8/10 Bra

Diane

Bodde här 1 natt i september 2023
Svar från Tracy 19 sep. 2023
Thank you for your rating.

10/10 Fantastiskt

Caroline

Bodde här 1 natt i september 2023
Svar från Tracy 19 sep. 2023
Thank you for your rating. We are delighted you enjoyed your stay with us.

8/10 Bra

Sarah

Bodde här 1 natt i september 2023
Svar från Tracy 19 sep. 2023
Thank you for your rating.

10/10 Fantastiskt

Cristina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Tracy 14 aug. 2023
Thank you for your rating and we are delighted you enjoyed your stay with us.

10/10 Fantastiskt

Chantale

Bodde här 1 natt i juli 2023
Svar från Tracy 17 juli 2023
Thank you for your rating. We are delighted you enjoyed your stay.

10/10 Fantastiskt

Elly

Bodde här 1 natt i juli 2023
Svar från Tracy 17 juli 2023
We appreciate your feedback. We hope you come back again soon.

10/10 Fantastiskt

Sian

Bodde här 1 natt i juni 2023
Svar från Tracy 5 juni 2023
We appreciate you taking the time to give us a score and very pleased you enjoyed your stay with us.

10/10 Fantastiskt

Graham

Bodde här 1 natt i juni 2023
Svar från Tracy 5 juni 2023
Thank you for your 10/10 score and we are delighted you enjoyed your stay.

6/10 Okej

Steve

Bodde här 1 natt i maj 2023
Svar från Tracy 25 maj 2023
Thank you for your rating although we are disappointed with your score which is considerably lower than our average. If you would care to contact us direct and advise how we can improve our product and service we would be most grateful for any feedback.

10/10 Fantastiskt

Kirk

Bodde här 1 natt i maj 2023
Svar från Tracy 22 maj 2023
Thank you for your top score rating. We appreciate your endoresement.

10/10 Fantastiskt

Richard

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly staff made us feel very welcome on arrival. Really nice room, perfect for me and my two children. Location was perfect. It was just a stones throw from the closest beach. We will be back.
Bodde här 2 nätter i april 2023
Svar från Tracy 17 apr. 2023
Thank you for your lovely feedback and we are delighted you enjoyed your stay.

10/10 Fantastiskt

Tania

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happy holiday
Really lovely room, helpful staff. Great breakfast and all less than 100m from the beach.
Bodde här 1 natt i april 2023
Svar från Tracy 17 apr. 2023
We appreciate you taking the time to leave this review and delighted you enjoyed your stay. We look forward to welcoming you back another time.

10/10 Fantastiskt

BRIAN

Bodde här 4 nätter i mars 2023
Svar från Tracy 17 apr. 2023
Thank you for your your 10 out of 10 rating. We appreciate it.

10/10 Fantastiskt

andrew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wow wow wow
Check in was really efficient, lady was do friendly. Hotel is imacculate , not a sign of ANY dust or cobwebs. Right on the beach, i stay at many hotels and this is one of the best, especially for rhe cost.
Bodde här 1 natt i augusti 2022

8/10 Bra

Magdalena

Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Nicolas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and lovely spacious rooms
Wonderful to have access to a poll after a hard day. The beach was just a few minutes walk and the staff were kind and helpful. The room we had was spacious and comfortable
Bodde här 1 natt i juli 2022

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay lovely hotel one drawback that there is no restaurant
Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2022

8/10 Bra

Roberta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ritornerei
Confortevole e pulito
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2022

8/10 Bra

Graham

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel has a great setting for access to local beaches and the more extensive coastal path. Outside lawn area has some nice views over Porth Beach. Small swimming pool also looked great and will try that next visit
Bodde här 1 natt i juni 2021
Svar från Tracy 25 juni 2021
Thank you for your lovely feedback. We look forward to welcoming you back another time.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2020

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very happy with our weekend stay. Very friendly staff, clean, good breakfast, and good location.
Bodde här 2 nätter i mars 2020

8/10 Bra

michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cool place
Amazing
Bodde här 6 nätter i februari 2020

10/10 Fantastiskt

Will

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019

10/10 Fantastiskt

Bradley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome Hotel
Fantastic hotel. Very clean, room was amazing and sea views were stunning. Food was exeptional and the staff were beyong friendly. This is by far one of the best hotels i have stayed in. We will definitely be returning
Bodde här 1 natt i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful setting in a lovely part of UK. Quiet and peaceful.
Bodde här 1 natt i oktober 2019

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Put us firstly in attic with very steep staircase my partner's knees bad nut did change room for us i thoght when we booked breakfast was included shocked when i had to pay extra i alteady paid extra £20 for
Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Shannon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2019

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2019

6/10 Okej

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
I stayed for 3 nights in a small single room with a comfortable bed, but thin pillows, desk & chair, 32" TV on wall, but no a/c and in-room no safe. Good shower, but it is mounted too low on the wall if you're taller than 5'6". The free WiFi performed well. Poor cleaning - I found long hairs in the bathroom, and stepped on another person's toenail on the floor by the bed. The continental breakfast has a very limited selection (cereal, yogurt, bread/toast, marmalade/jam, pastries, only orange juice, tea & coffee) - the hot breakfast was very good, but costs extra if it isn't included in your room rate. This hotel's biggest asset is the polite, friendly and helpful staff. Note that the hotel has no lift, and there is no signal on the O2 network here. It is in a quiet location about 20 minutes walk to Newquay town centre.
Bodde här 3 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I indulged myself with a luxury room including a lovely window-corner and a great bathroom . Walking to the centre /busstation along the probably busiest street in Truro is the only negative aspect of this location .
Bodde här 1 natt i september 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely stunning, Beautiful hotel with gorgeous rooms, comfortable beds, stunning views, Very clean and tired and happy helpful staff, Can’t wait to visit again
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2019

10/10 Fantastiskt

TeresaS, Oregon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was the best part of our stay. The room was very spacious and we didn’t feel cramped at all. The shower/tub combo with a shower head was a bit odd in that it had a half enclosure of glass that did NOT keep the floors from getting wet every time we used it. Would most likely return but might look at the apartments/villas instead
Bodde här 4 nätter i juni 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2019

8/10 Bra

Verifierad resenär

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely surroundings and hotel with helpful and friendly staff
Bodde här 2 nätter i maj 2019

8/10 Bra

Joan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2019