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Recensioner av Redworth Hall Hotel

4 out of 5
Redworth Hall Hotel
Redworth, Newton Aycliffe, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 406 av 1001 recensioner" "
8 - Bra i betyg. 363 av 1001 recensioner" "
6 - Okej i betyg. 135 av 1001 recensioner" "
4 - Dåligt i betyg. 61 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1001 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2017

8/10 Bra

Cara

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Rowena

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
Bedsheets were dirty. Looked like they had been washed but blood staining remained. Cleaners clearly didn’t notice/care. There were also what looked like stains on the chair in the room. Cups for breakfast all had bits of dirt in. Seemed like they weren’t cleaning out the filters in the dishwashers. The hotel itself was a a beautiful old front, with a maze of corridors leading to extension(s) where most of the rooms were. Outside our room was the noise of honking geese and was super hot with no way of adjusting this.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Joe

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked a 2 night stay in one of the family rooms. For what the hotel offered it was exceptionally good value. We barely found any other hotels around with decent rooms for the same price, nevermind one with a swimming room and gym! The family room was great, although we did switch it to begin with. The rooms are in 2 sections and our first room had one of the kids beds in with the double bed, meaning if we'd stayed there with our 2 year old we wouldn't have been able to watch TV, make a brew or even talk! Probably not an issue with older kids who stay up later, but just something to be mindful of when booking with younger kids. That being said they staff switched out room with no hesitation and we did get one that had both kids beds together and the double separate. We arrived with bikes and the staff kindly allowed us to store them inside a locked room in the hotel which saved us the worry of leaving them on the car roof for the whole visit. Another nice touch. Breakfast was great, porridge, fruit, cereals, croissants, yogurts and a full cooked option too. Enough there to fill our kids up and save a few quid on lunch! Swimming was an added bonus, but just be mindful that kids can only swim 8am-10am (which is right through the breakfast time) or 2pm-6pm. This did take some careful planning on when to go without it interfering with the rest of our plans. However, we did manage to go twice in the 2 days. The later check out of 11am as standard was very helpful as well!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel with great facilities. Staff were really helpful and friendly
Bodde här 1 natt i april 2024
Svar från Vince 19 apr. 2024
Thanks for your positive comments and top score. We really appreciate the feedback.

8/10 Bra

Lisa

Reste med familjen
Gillade: Personal och service
Nice hotel but room we were in could of done with a freshen up, few cob webs, childs dirty hand prints on wall, hair on 1 of the beds. No complementary bottles of water in room as youd normally get and also little tiles that had come off the bottle of the pool still in the pool..
Bodde här 2 nätter i april 2024
Svar från Vince 19 apr. 2024
Thanks for your helpful feedback which we have taken on board. Hoping to welcome you back soon.

10/10 Fantastiskt

Wendy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall stay very pleasant view picturesque Facilities outstanding, food options excellent. A guest at a friend's wedding evening
Bodde här 1 natt i mars 2024
Svar från Vince 27 mars 2024
Thanks for your top score

8/10 Bra

Sarah

Bodde här 1 natt i februari 2024
Svar från Vince 27 mars 2024
Thanks for your high score.

2/10 Väldigt dåligt

Francis

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
bar prices for the same drink varied by £2, bar has no price list on show therefore can charge what they want
Bodde här 2 nätter i februari 2024
Svar från Vince GM 28 feb. 2024
I'm sorry, all our menus have full drinks prices on them and our tills are itemised so maybe a different wine was served. Its unusual feedback and apologies for the confusion. Our cocktail bar also displays a tariff listing a selection of products and prices as required by Weights & Measures. Apologies

6/10 Okej

Alan

Reste med familj och småbarn
Very busy, but nothing special. I would have preferred a holiday inn with a central location
Bodde här 1 natt i februari 2024
Svar från Vince GM 28 feb. 2024
Sorry to hear this and half term was very busy.

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Vince GM 28 feb. 2024
Thanks for your top score.

2/10 Väldigt dåligt

Chloe

Bodde här 1 natt i februari 2024
Svar från Vince 27 mars 2024
Sorry we failed to impress you. Hopefully you've given us some feedback during or after leaving so we can strive to improve consistency. Kind regards

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and relaxing, friendly atmosphere
Bodde här 3 nätter i februari 2024
Svar från Vince GM 13 feb. 2024
Thank you for the top score and glad you enjoyed your visit.

8/10 Bra

Annette

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed with partner and our dog. Grounds are still amazing and well kept. Staff friendly. We took our doggie so if you do intend to there are only a few rooms and must be pre-booked at £25/night. Lots of different areas to sit and chill or have a drink, play games, watch TV
Bodde här 1 natt i februari 2024
Svar från Vince GM 13 feb. 2024
Thanks for your kind and helpful comments. Glad you enjoyed your visit.

8/10 Bra

Jayson

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property was nice overall, on arriving the staff, just reeled off directions to the building, there wasnt any ,personal questions, how are you today etc. The room 103 had bathroom door problems,warping at the bottom, the room was also next to the lift,so as u can guess ,there was noise .
Bodde här 1 natt i januari 2024
Svar från Vince GM 8 feb. 2024
Thanks for your helpful feedback which we'll share and work on. Kind regards

10/10 Fantastiskt

Georgina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely family stay
Plenty of parking, great facilities, beautiful fronted hotel. Corridors, stairs and Spa areas are a little dated but you can’t complain at these prices to have the use of the pool etc included in your stay. Breakfast buffet was amazing! Our room was lovely and it was great to have a separate kids room with 2 decent single beds.
Bodde här 1 natt i januari 2024
Svar från Vince GM 7 feb. 2024
Thanks for your lovely feedback and hoping to see you return later in the year. Kind regards

8/10 Bra

Karl

Reste med sin partner
Gillade: Bekvämligheter
Hand a great stay but only little issue was room we stayed in had a walkway outside that they used to ferry the old bottles and glasses from bar so woke up early due to the noise. Other than this excellent place to stay.
Bodde här 1 natt i januari 2024
Svar från Vince GM 7 feb. 2024
Thanks for your kind feedback and hoping to welcome you back soon. Kind regards

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Vince GM 7 feb. 2024
Thanks for the top score. Its appreciated.

10/10 Fantastiskt

Peter

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Vince GM 8 feb. 2024
Thanks for your top score.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Vince GM 8 feb. 2024
Thanks for your top score.

8/10 Bra

Marcos

Bodde här 2 nätter i december 2023
Svar från Vince GM 7 feb. 2024
Thanks for the top score. Its appreciated.

10/10 Fantastiskt

Jill

Gillade: Bekvämligheter
hotel was stunning. staff were very helpful
Bodde här 1 natt i januari 2024
Svar från Vince GM 7 feb. 2024
Thanks for the top score. Its appreciated.

10/10 Fantastiskt

Kelly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Bodde här 1 natt i januari 2024
Svar från Vince GM 7 feb. 2024
Thanks for the top score. Its appreciated.

8/10 Bra

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall enjoyed our stay at redworth hall for my wife's birthday. Room was really nice when we eventually found it .bathroom was exceptional,the bed was nice and big but a little too firm as were the pillows ,we prefer feather pillows. Tea and coffee making facilities good but a bit short on milk ,only 2 little pots.Nice big easy to use TV. It was a bit of a walk to the car parking but plenty spaces The pool was very nice as was the steam room and sauna and the jackoozy was good. Nice towels robes and. slippers. Dinner was very nice but could have been a bit hotter. Restaurant lacked ambience somehow ,maybe a bit of background music would help. Breakfast was very good indeed with a very wide choice of fare. Staff were friendly and helpful. Enjoyed our stay but a bit far away at 135 miles ,maybe we will return . Overall very good hotel and facilities.
Bodde här 1 natt i januari 2024
Svar från Vince GM 7 feb. 2024
Thank you for your lovely feedback which is helpful and for making such a long journey.Kind regards

10/10 Fantastiskt

Christopher

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stay here every christmas when visiting from London. The staff and facilities are always impeccable and every facet of the hotel is excellent with the exception of the water pressure for the family rooms on the top floor. Already looking forward to next years stay.
Bodde här 4 nätter i december 2023
Svar från Claire Hunter 8 jan. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Disappointing
Water pressure in room really poor. Hotel looking a little tired n in need of a revamp, staff throughout the building fantastic n could not help enough.
Bodde här 1 natt i januari 2024
Svar från Vince GM 9 jan. 2024
Thank you for your kind review and we are looking at options to try and enhance the pressure on our top floor. Glad the team looked after you so well and thanks for sharing your feedback. Kind regards

4/10 Dåligt

melanie

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Vince GM 9 jan. 2024
If you'd care to email us directly then we'll try to resolve the bedroom issue you had. Our apologies for your disappointment.

10/10 Fantastiskt

ron

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great find
superb hotel with friendly proffesional staff, dinner in the resturant was fabulous, a great menu, well presented with reasonable cost. Nice friendly bar staff, good waitress, excellent hotel
Bodde här 1 natt i december 2023
Svar från Claire Hunter 8 jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
January 2024
All the staff were very friendly and Deluxe Spa room was lovely. Food was lovely as well. Spa was very busy but can’t be helped.
Bodde här 2 nätter i januari 2024
Svar från Claire Hunter 8 jan. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Hugh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A fascinating historic building. A great place to stay with great service.
Bodde här 1 natt i december 2023
Svar från Claire Hunter 8 jan. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Grant

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great venue for a quiet retreat
A lovely place to stay, magical scenery and grounds and wonderful ambience. This is the 2nd time we have stayed over new year so well recommended. The food in the restaurant is wonderful the lonely slight issue is the drinks service is not of the same calibre as the food, but that’s easily resolved by ordering early.
Bodde här 2 nätter i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. WE are working on many enhancements and the bar is a key area. Kind regards,

10/10 Fantastiskt

Alan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really enjoyed the building it self set in a lovely ground with the spa facility’s at hand
Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

8/10 Bra

Jane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Claire Hunter 8 jan. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Dean

Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

6/10 Okej

Dawn

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for providing your feedback and hopefully we can improve on the score on your next visit. Kind regards

8/10 Bra

Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Vince GM 7 feb. 2024
Thanks for the good score.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing to complain about at all. Property is grandiose and beautiful as are the grounds. The room was as photographed and described very comfortable bed. Good dining facilities and bar.
Bodde här 2 nätter i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

8/10 Bra

Owen

Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

10/10 Fantastiskt

Ashley

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

10/10 Fantastiskt

Kris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
REDWORTG HALL
Hotel was excellent, only issue was that it was too hot, people actual had to keep their doors open, and you were unable to turn heating down
Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Yes its the first ever time at Xmas that we were too hot as outside was so mild. It did challenge us. Thanks for your feedback. Kind regards,

10/10 Fantastiskt

Georgina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och rummets bekvämlighet
Relaxing
Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

10/10 Fantastiskt

Gary

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Redworth Hall
Lovely hotel, clean comfortable room. Good food and reasonable prices. Would definitely use again
Bodde här 1 natt i december 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

8/10 Bra

Neil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Vince GM 6 dec. 2023
Thanks for your high scores. Hoping to welcome you back soon.

4/10 Dåligt

Okiver

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Vince GM 6 dec. 2023
I'm sorry that your stay was ranked so low and we always appreciate knowing more detail so that we can work on improvements and the best placed persons t assist us are our guests. Do let us know what we could have done better on. Thanks

10/10 Fantastiskt

Andrew

Bodde här 1 natt i november 2023
Svar från Vince GM 7 jan. 2024
Thanks for scoring us highly and hopefully we can welcome you back soon. Kind regards,

6/10 Okej

Margaret

Reste med familjen
Gillade: Personal och service
Staff lovely. Standard twin, warm room and satisfactory for a one night stop. Did not use Spa. Dined casually in the lounge, satisfactory. However it was very cold in the lounge. Radiators not working. People sat wearing coats.
Bodde här 1 natt i november 2023
Svar från Claire Hunter 29 nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service all round
Bodde här 1 natt i november 2023
Svar från Claire Hunter 29 nov. 2023
Thanks for staying with us. We appreciate your feedback!