Hotell i Newtonsville

“Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep.”

“The outside of the property needs some improvements and sprucing up. The carpet in the room was extremely dirty, turned our feet black. The beds are ok, but not very comfortable. The metal bed frame made loud noise when turning over in the beds. The mattress could defiantly use an upgrade. The reclining chair in the room had a large paint stain and needs cleaned or replaced. And the arm of it was kind of broken. The table between the beds was sticky. The bathtub faucet leaks, doesn't shut off...

“The staff and property were excellent. The pool was still closed for the season and we didn't eat the breakfast so can't comment on that. When we returned from Kings Island, my son opened our room door without a key card. How long our room and personal property was accessible, I don't know. When I went to the front desk, he immediately came with me to our room and reset the lock with a "watch" on his wrist. They have over 90 security cameras on property, but the fact that our room was not...

“Great value for this hotel, the breakfast was good and the amenities were nice (pool and fitness center). Would definitely stay there again.”

“Didn't stay because owner cancelled trip and claimed I did.”

“Good breakfast, quiet”

“The staff when we checked in was very nice and welcoming. The staff when checked out was completely ignoring me was too busy on his phone to pay attention to me standing there to ask a question and check out. Room had stinky stuff on the stand and had blood stain or something on the bed sheets. Rooms are outdated but worked for what we needed for a quick stay.”

“Överlag ett mycket bra hotell, gång avstånd till både matbutiker, klädbutiker, outlets, resturanger mm. Trevlig personal och frukosten var bra, lite mycket socker överlag, men bra. :)”

“The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in...

“We had 2 rooms connecting. One room was great and the other not so great. If I had to guess I would say maybe in the middle of renovations or just don't assign the not so good room so often. Buffet breakfast was mediocre at best so I would not plan on it being suitable. Unfortunately, I would choose another location next time.”

“Very nice property and nice staff”

“We stayed here for one night, the hotel room was dirty, the carpets are very dirty and the whole place smelt like dirty mop water. Breakfast was supposed to be served until 10am but when we went to breakfast at 9:30am most of the hot food items were empty and when we asked the worker if she was going to come out to replace it with more she said no because they are closing soon. This made no sense!! There was still a half an hour left of breakfast. We heard many others around us say the same...

“Refreshing & loved the breakfast. The fridge didn't work & AC thermostat wasn't working but room and overall experience was good.”

“Close by restaurants and Kings Island”

“Unfortunately, I became ill on the morning I arrived in Mason. I asked the young man working at front desk if he could check me in early (before 3pm) he worked with staff to get my room ready by 1:30. He was very helpful.”

“Room had a terrible smell. Bed cover had nasty stains all over it. ”