Dear Bengt, We appreciate you being our guest and sharing your observations. We are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back soon.Best Regards, ZachGuest Services

Dear Tracey, Thank you for choosing to stay at the Sheraton Fallsview Hotel. We are glad our location was convenient for everything you wanted to do on this visit. We were also delighted to learn that you enjoyed the amazing views from our pool area and that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

Dear Mr. Alexandre, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

Dear Haris, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

Dear Qianqian, It was a pleasure having you as our guest at Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you again, and we hope to have the opportunity to welcome you back very soon.Best Regards,ZachGuest Experience Team

Dear Mawal, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are delighted to hear that you enjoyed the beautiful view and that overall, you had a good stay. However, we apologize for the inconvenience caused by the lack of a microwave in your room. Your feedback is valuable, and we will certainly take it into consideration as we continue to improve our guest experience. We hope that despite this inconvenience, you were able to enjoy your time with us, and we appreciate your understanding. Thank you again, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,ZachGuest Experience Team

Dear Nita, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are thrilled to hear that you enjoyed the spectacular view of the Falls and that you made good use of the ergo pass and found it to be a great idea for getting around. We are also especially delighted to hear your compliments about our staff. Providing helpful and friendly service is our top priority, and we are pleased that our team members made a positive impression on you during your stay. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best Regards,ZachGuest Experience Team

Dear Monika, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret the wait time you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for the seamless stay you deserve.Best Regards,ZachGuest Experience Team

Dear Teresa, Thank you for choosing the Sheraton Fallsview Hotel and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,ZachGuest Experience Team

Dear Dan, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Cady, Thank you for taking the time to share your feedback. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family. We hope we will be the first hotel you think of on future trips to the area!Best Regards,ZachGuest Experience Team

Dear Francis, Thank you for being our guest at the Sheraton Fallsview Hotel. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Darren, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for recommending the Sheraton Fallsview Hotel to future guests. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Stephanie, Thank you for sharing your experience at our hotel. We apologize for the inconvenience regarding your reservation. This does not reflect the standard of service we aim to provide, and we understand how frustrating this must have been for you. We take feedback like yours very seriously and are grateful for the opportunity to connect with you. We assure you that we will reach out further to resolve your concerns to your satisfaction. Best Regards,ZachGuest Experience Team

Dear Purusothman, Thank you for choosing Sheraton Fallsview Hotel and sharing your experience. We are delighted to hear that overall, you enjoyed your time with us. However, we sincerely apologize that there was a discrepancy between the information provided by our hotel staff and the actual operating hours of the restaurant. Please know that this is not reflective of the level of service we aim to provide, and we have shared your comments with the appropriate individuals as we strive to improve our guest experience. Furthermore, we are glad that you were able to find an alternative dining option, although we understand that it was not the ideal situation, especially with little ones. Thank you again and we look forward to welcoming you and your family back for another wonderful stay in the future.Best Regards,ZachGuest Experience Team

Dear Kyra, Thank you for choosing Sheraton Fallsview Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Paul, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,ZachGuest Experience Team

Dear Andrea, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with our housekeeping service. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We are also sorry for the wait time you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. With that being said, we are happy to know you liked our accommodations and enjoyed the amazing views. We hope you will revisit for the seamless stay you deserve.Best Regards,ZachGuest Experience Team

Dear Suzy, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Best Regards,ZachGuest Experience Team

Dear Neil, Thank you for choosing the Sheraton Fallsview Hotel and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret the wait time you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for the seamless stay you deserve.Best Regards,ZachGuest Experience Team

Dear Brandon, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Best Regards,ZachGuest Experience Team

Dear Renusee, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,ZachGuest Experience Team

Dear Ashmir, Thank you for sharing a nice rating of your experience at Sheraton Fallsview Hotel. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Marian, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Sheraton Fallsview Hotel, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team

Dear Jim, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. We are thrilled to know we exceeded your expectations, and you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,ZachGuest Experience Team

Dear Elizabeth, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them! We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Prabal, Thank you for the review of the Sheraton Fallsview Hotel. We couldn't be more pleased that you enjoyed the beautiful views of Niagara Falls. You can practically feel the mist. We look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Estefanía, Thank you for your review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure to host you at the Sheraton Fallsview Hotel; we hope to see you again soon. Best Regards,ZachGuest Experience Team

Dear Kevin, Thank you for the kind rating of the Sheraton Fallsview Hotel. We are delighted you enjoyed our convenient location. However, we regret the concern you outlined regarding your room. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope to see you again on your next visit to the area.Best Regards,ZachGuest Experience Team

Dear Naveen, Thank you for choosing the Sheraton Fallsview Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,ZachGuest Experience Team

Dear Shawn, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. It is delightful to know you appreciated our convenient location and amazing views, as well as our friendly service. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Best Regards,ZachGuest Experience Team

Dear Pamela, Thank you for taking the time to share your experience. We genuinely apologize for the oversights made while servicing your room and the inconvenience this caused. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We are grateful for your patience, and we hope you will allow us another opportunity to provide you with the flawless, memorable visit you deserve.Best Regards,ZachGuest Experience Team

Dear Seyedalireza, Thank you for taking the time to share your review. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards,ZachGuest Experience Team

Dear Simon, Thank you for the review of your stay at the Sheraton Fallsview Hotel. We appreciate you pointing out our convenient location. We look forward to welcoming you back for another outstanding experience.Best Regards,ZachGuest Experience Team

Dear Mr. Joseph, Thank you for choosing to stay at the Sheraton Fallsview Hotel. We are pleased you enjoyed our excellent location and amazing views. We hope we will be the first hotel you think of on future trips to the area.Best Regards,ZachGuest Experience Team

Dear Monica, Thank you for rating your stay at Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,ZachGuest Experience Team

Dear Andrea, Thank you for being our guest at the Sheraton Fallsview Hotel. We are pleased you enjoyed our excellent amenities and convenient location. We also appreciate you mentioning that you liked the courteous service provided by most of our associates. However, we apologize for the oversights made while servicing your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Theresa, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are delighted to learn you found our hotel to be completely spotless. We also appreciate you mentioning our friendly associates and comfortable beds. It would be an honor to host you again when you return to the area. Best Regards,ZachGuest Experience Team

Dear Nancy, Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Best Regards,ZachGuest Experience Team

Dear Joyce, Thank you for choosing our hotel. We are sorry to learn about the inconvenience you experienced due to the air unit in your room. We have taken note of your feedback and it will be conveyed to our team. We also apologize for the maintenance issues you encountered with your room and the service concerns you outlined. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We hope you will give us another chance to show you the exceptional hospitality we are known for providing.Best Regards,ZachGuest Experience Team

Dear Guest, Thank you for the excellent review of your stay at the Sheraton Fallsview Hotel. We are pleased you enjoyed our convenient location and amazing views. We look forward to welcoming you back for another outstanding experience.Best Regards,ZachGuest Experience Team

Dear Mikee, Thank you for being our guest at the Sheraton Fallsview Hotel. We are pleased you enjoyed our excellent amenities and friendly associates. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team