The staff were really nice and changed our room when there was an issue with noise; we got a free upgrade. However the hotel is more 3 star; the facilities need to be updated, the usual toiletries are not given, the sheets, towels and bathroom had stains and were not clean. The space was quite small and breakfast whilst ok was limited and not what you’d expect for a continental breakfast. The walls are too thin; the ear plugs provided do not adequately filter out the noise. It is a good location and the staff are really friendly and nice but I wouldn’t stay at this hotel again.