Utomhuspool och solstolar

Recensioner av Riu Palace Antillas - Adults Only - All Inclusive

4 out of 5
Riu Palace Antillas - Adults Only - All Inclusive
J E Irausquin Boulevard 77, Noord

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 553 av 1237 recensioner" "
8 - Bra i betyg. 269 av 1237 recensioner" "
6 - Okej i betyg. 156 av 1237 recensioner" "
4 - Dåligt i betyg. 115 av 1237 recensioner" "
2 - Väldigt dåligt i betyg. 144 av 1237 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Johan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2023

8/10 Bra

Chris

Gillade: Renlighet och personal och service
Very similar to other Riu properties. Rooms were large, cleaned well daily, pool area well staffed. Beach was nice but would have been amazing had there of been a beach attendant or waiter. Restaurants were easier than expected to get into as they are first come first serve. (We were a group of 14). Very very few US Brand name liquors so you never quite knew what you were getting. Over all I would return.
Bodde här 4 nätter i april 2024

8/10 Bra

Nate

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a pleasant stay at the RIU Antilles. The only things that need to be worked on is the dining situation in the evenings - if you are not at the specialty restaurants by 6:00 p.m, you have a hard time, if at all, getting in once it is full. Also, the covered beach areas (palapas) are taken once the attendant is there at 6:00 a.m. We had a hard time finding a spot on the beach by 7:00 a.m. and most people don’t want to be up that early just to secure a spot. Other than that, we had a great time!
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Pascale Marie

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Great
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Ronald Andrew

Reste med sin partner
Staff was very responsive, there when you heeded
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Cary Jay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Q
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 22 apr. 2024
Apreciad@ Cary Jay,Todo nuestro equipo trabaja muy duro para que nuestros huéspedes se sientan felices.Para nosotros es muy grato conocer su experiencia en nuestro hotel.Ha sido un placer atenderle en nuestras instalaciones.Siempre le esperamosCordialmente, Hotel Riu Palace AntillasOnline Reputation Manager

4/10 Dåligt

Christine

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
I recently stayed at the Riu resort and unfortunately, my experience was less than pleasant. The resort was overcrowded and noisy throughout my stay. One incident that particularly stood out was witnessing someone vomiting in the pool area during midday, which was quite unsettling. Additionally, adults were seen yelling and sprinting through the lobby, adding to the chaotic atmosphere. Hygiene standards seemed to be lacking, as I observed salt and pepper shakers being wiped with dirty cloths that were used to clean food off dirty tables. Furthermore, tables were wiped without the use of cleaning products, which was concerning. On a positive note, the buffet offered a wide variety of food options, which was a highlight of my stay. However, I found the restaurant seating policy to be quite ridiculous, as well as the palapa game they had in place. The rooms in the villas were outdated, featuring 70s/80s decor that could use a modern touch. Despite this, the location of the villas is beautiful and convenient, especially if you don't mind navigating stairs. Overall, due to the noise, hygiene issues, and outdated rooms, I would not choose to stay at this loud party hotel again.
Bodde här 5 nätter i april 2024
Svar från Online Reputation Manager 2 maj 2024
Dear Christine,Thank you for your comment,We are sorry to hear that you left with those feelings about our facilities.We regret any inconvenience caused by the inappropriate behaviour of other guests. Please be assured that we work tirelessly to maintain an environment of peaceful and respectful coexistence, taking steps to encourage respect among all who choose to stay with us.We would welcome the opportunity to welcome you back to one of our facilities and present you with the wonderful experience that we are accustomed to offering you with 100% satisfaction.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Andrea

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing time! Amazing staff
Bodde här 4 nätter i april 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 23 apr. 2024
Dear Andrea,Thank you very much for your fabulous review.The best reward is learning to learn you liked it.We count ourselves lucky for our lovely guests and we really look forward to working for you again soon, Andrea!Kindest Greetigns!Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Tara Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything!
Bodde här 7 nätter i april 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 23 apr. 2024
Dear Tara Ann,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day!Love you back, Tara Ann,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Robert

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the staff friendliness, so eager to help and serve. The all inclusive resort was great! From the beach to the pools to the food, very impressed!
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 19 apr. 2024
Dear Robert,Thank you for your great review and for spending time with us at the Hotel Riu Palace Antillas.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okej

Mary

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

valerie jean

Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Asia

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It is a wonderful resort, and I plan to stay there again soon!
Bodde här 6 nätter i april 2024
Svar från Online Reputation Manager 12 apr. 2024
Dear Asia,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Lori

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful beach. The hotel amenities
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 12 apr. 2024
Dear Lori,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Palace AntillasOnline Reputation Manager

6/10 Okej

Tracy

Reste i grupp
Gillade: Renlighet och personal och service
OCEANFRONT ROOM IN ANTILLAS VERY SPACIOUS ANDBEAUTIFUL. DIFFICULT GETTING INTO ALLA CARTE RESTAURANTS. ONLY 2 SEATINGS, NEED TO GET THERE BY 6:30-7 TO GET BEEPER FOR 2ND SEATING OR SOLD OUT FOR THE NIGHT. WITH THE EXCEPTION OF ARUBIAN RESTAURANT. WE ATE AT HOTEL 3 NIGHTS- FOOD NOT GREAT. WENT OUT THE OTHER 4 NIGHTS. CAN NOT GET PALAPA/UMBRELLA ON BEACH UNLESS YOU GO OUT AT 6-6:30 AM. AFTER 3PM PEOPLE START TO LEAVE AND PALAPAS OPEN UP. THEY SAY 2 HOURS UNATTENDED AND THEY WILL REMOVE BELONGINGS- NOT AT ALL TRUE.
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 10 apr. 2024
Dear Tracy,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. Truly, this is not the level of experience that we seek to provide our guests. Rest assured that we have discussed your feedback with our team and we hope that you will have a more favorable experience the next time you return to us.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

David Paul

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a slight hiccup in the beginning, but it was handled with understanding and sincerity. Great staff and facilities will be back.
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 12 apr. 2024
Dear David Paul,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a great vacation and the staff was excellent!
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 11 apr. 2024
Dear Jason,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Tameka

Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Heather R.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort was clean, the service was great from all areas. We had the best housekeeper!
Bodde här 6 nätter i mars 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 11 apr. 2024
Dear Heather R.,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest, Heather!We will be waiting for your next visit.Warmest Regards,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Joanne, Springfield

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
There needs to be ventilation in the bathrooms. After a shower the floor becomes extremely slippery and everything is covered in condensation. The shower also leaks all over the floor. I’d say the food in the specialty restaurants was ok. I think the prime rib at the buffet was better than the steak at the steakhouse. The property itself was gorgeous, the pools are great but be prepared to get up early to get a chair!
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 11 apr. 2024
Dear Joanne,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Keyu

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property is good in general. Typical all inclusive buffet, food are good, even better than the other three restaurants. Our junior suite is clean and quiet. The major complaint I have for this resort is the “reservation” of the palapas. I went to the beach at 5:45 am, all the palapas were already occupied/ reserved with towels. Those towels occupied palapa were empty for more than two hours… one group showed up at 10:45 for their reservation.
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 10 apr. 2024
Dear Keyu,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you.You can trust that we will record your comments and address them with the appropriate departments. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Shelby

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024

6/10 Okej

Michael

Reste med sin partner
Gillade: Personal och service
The property is older and needs renovation. Purchased a superior suite that was outside the main building and required you to walk up stairs to get to your room. RIU property next door was a lot cleaner and had better food.
Bodde här 4 nätter i mars 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 5 apr. 2024
Dear Michael,Thank you for taking the time to provide us your feedback on your stay at our property.We are truly sorry to read of your dissatisfaction and we never wish for our guests feel any discomfort.We have noted your review to ensure we can work on improving our service delivery and offerings at the hotel accordingly. Best Regards,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Velvet Dianne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024

8/10 Bra

Odessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice, our room was quite large! The mini bar was fully stocked which was great. Housekeeping was helpful, all around staff was great! Highly recommended this place, Price point wasn’t bad either.
Bodde här 3 nätter i mars 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 10 apr. 2024
Dear Odessa,We definitively have the best guests.Thank you very much for your stupendous feedback, on behalf of our lovely staff. The best news is learning you had a fantastic holiday.We hope you visit us again very soon.Warmest Regards!Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

martin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 7 nätter i mars 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 10 apr. 2024
Dear Martin,We definitively have the best guests.Thank you very much for your stupendous feedback, on behalf of our lovely staff. The best news is learning you had a fantastic holiday.We hope you visit us again very soon, Martin.Warmest Regards!Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Roberta

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service is great
Bodde här 5 nätter i mars 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 9 apr. 2024
Dear Roberta,We aim to please and your praise lets us know we are doing our job.Thank you very much on behalf of our team.We are very pleased to read you had a fantastic stay.Looking forward to welcoming you again, Roberta.Kindest Greetings,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

MARY T

Bodde här 7 nätter i mars 2024

6/10 Okej

Sean

Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Daniel

Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Brenda

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone at the Riu was happy to be there! All of staff that we interacted with were very helpful. Poison Ivy on the entertainment team was high energy and interacted so well with the guests - we loved the water aerobics & volleyball games! Jason and Andres at the pool bar were awesome (along with the rest of the staff). The food was delicious and the service outstanding! This was our first trip to Aruba and we will definitely return and stay at the Riu Anitllas!
Bodde här 7 nätter i mars 2024
Svar från Hotel Riu Palace Antillas Online Reputation Manage 3 apr. 2024
Dear Brenda,Thank you very much for choosing us and for your kind words. Our staff will be delighted to learn you had a great stay and their efforts paid off.Wishing to see you again soon.Loving Greetings, Brenda!Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

jim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024

6/10 Okej

Jamie M

Bodde här 3 nätter i mars 2024

8/10 Bra

Nina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff and Beautiful Resort
Bodde här 3 nätter i mars 2024
Svar från Online Reputation Manager 27 mars 2024
Dear Nina,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a great stay at Rui... staff is very pleasant and informative.. food was great wherever you ate... rooms and hotel very clean.. only issue was booked ocean front and had a partial view.
Bodde här 5 nätter i mars 2024
Svar från Online Reputation Manager 27 mars 2024
Dear Susan,Thank you for your review! It is wonderful to know that you enjoyed your stay with us so much! We look forward to welcoming you again soon and share another great experience. Kind regards, Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The food was not good at all.
Bodde här 6 nätter i mars 2024
Svar från Online Reputation Manager 27 mars 2024
Dear Jennifer,Many sincere thanks for your review. We are sorry you were not entirely satisfied with the food choices as we give great importance to meet all guests expectations. Rest assured that your words will be taken into account as we understand that there is always room for improvement.We look forward to welcoming you back soon. Kind regards Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

susan Rosalia

Amazing we loved every minute!
Bodde här 3 nätter i mars 2024
Svar från Online Reputation Manager 27 mars 2024
Dear susan Rosalia,Thank you very much for your positive feedback.We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Jose M

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was awsome!!!
Bodde här 3 nätter i mars 2024
Svar från Online Reputation Manager 26 mars 2024
Dear Jose M,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Tania

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the location . Didnt like the wait time to the restaurant.
Bodde här 6 nätter i mars 2024
Svar från Online Reputation Manager 26 mars 2024
Dear Tania,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.You can be assured that we will record your comments and take them up with the appropriate departments.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you!Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Karl Vincent

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Construction taking place next door. Managers not helpful as they failed to address room type errors.
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 26 mars 2024
Dear Karl Vincent,thank you for your feedback.We would like to apologize that you felt disturbed by the construction works and that you did not feel well attended by our team. We appreciate you bringing these issues to our attention and will be sure to work to improve our services.We hope we see you soon again!All the best, Hotel Riu Palace AntillasOnline Reputation Manager

2/10 Väldigt dåligt

Carmani Alexis

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn't like the way I was treated for my fiance's birthday. We felt like the outcast none of the staff wanted to talk to us maybe it's because of out ethnicity. Walking through the lobby no one speaks to us. We get a random check at dinner and asked for our room number by the assistant manager. I thought the bracelets you put on your arm is suppose to prove your staying at the resort because they sure cut them off when we left. I asked the manager why she needs my room number she shows me a text message full of text reading people's room number. I asked how would a person feel if the customers are sending around their room numbers. It kinda feels like your going to send someone to our room. This was really a bad experience and a bad place to bring in my fiance birthday for the price we paid. Its like a retirement home you cant play music at the pool the guest there act like they run it more then the stuff. I wouldn't not recommend to stay at this resort if you are black because you will get treated poorly by everyone. the entire stay we felt like we was not wanted. we paid for all inclusive but left the resort every chance we got. the food is horrible. Why am I staying at an all adult's resorts and we are served hot dogs alday. the bar drinks are watered down. Again don't stay here.
Svar från Online Reputation Manager 25 mars 2024
Dear Carmani Alexis,Thank you for sharing your feedback with us! As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.We will of course share your impressions with the corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.We remain with warm regards, Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Geoffrey

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property
Bodde här 6 nätter i mars 2024
Svar från Online Reputation Manager 25 mars 2024
Dear Geoffrey,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Robert

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love everything except first night did not have our reservation along with other 10 people with us over book put up in another hotel then came back next day other then that things were excellent clean friendly .pool beach love the towel attendant she always smiled and was very plesant.
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 25 mars 2024
Dear Robert,Thank you so much for your review!It was a pleasure to have you with us. We are happy to know how much you enjoyed your stay, in the Hotel Riu Palace Antillas. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace AntillasOnline Reputation Manager

8/10 Bra

Stephen Sandor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Francis J

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and helpful. Resort was very nice and food was excellent. Need music at the pool -pool bar starting around noon. Need a better selection of music to keep the people engaged
Bodde här 6 nätter i mars 2024
Svar från Online Reputation Manager 20 mars 2024
Dear Francis J,Thank you for your comment,We are really happy for the wonderful review you have given us.You can trust that we record your observations and will handle them with the appropriate departments.We would love for you to visit us again and to be able to offer you another equally pleasant experience for you.Also, please know that we have felt very satisfied with our work as well as with having served you.I hope to visit us again soon.Yours faithfully,Hotel Riu Palace AntillasOnline Reputation Manager

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rules for the huts and chairs on the beach needs to be addressed how it wirks I was there a week and saw three incounters where people just came up and took peoples spots
Bodde här 7 nätter i mars 2024
Svar från Online Reputation Manager 20 mars 2024
Dear Charles,thank you for your review of our hotel Hotel Riu Palace Antillas.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We wish to inform that we do not allow sunbeds to be reserved at the pool and we do our best to deal with this unfair practice. We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Palace AntillasOnline Reputation Manager