Familjehotell i Norfolk

“Very clean room, comfortable beds, convenient location, good hot breakfast. Staff was friendly and helpful. Pleased! Recommended.”

“They have a very nice fitness room. We have stayed in the past and our room was awesome. I can’t say that this time. The toilet was either very old or not clean in weeks. The pillows were uncomfortable- the pillow with the sham was the best pillow but I don’t normally use them because of the decoration on the case. The window seal had dead bugs on it. I paid extra to stay in the hotel versus the others in town because of our past room. However after this stay I would not pay the extra money to...

“Yes”

“The room wasn’t cleaned when we arrived, one beds sheets were stained pinkish red on every layer. I selected pay at the property and I was charged before my arrival, checkout was listed in the front lobby at 11am, I was awoken by a staff member at 10am asking if I was checking out soon. Rooms could most definitely be cleaner and I feel like room checks should start no earlier than maybe 30 minutes before check out. Also, disclosing that the charge will appear before arrival regardless of what...