Exteriör

Recensioner av SpringHill Suites by Marriott Norfolk Virginia Beach

3 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 491 av 1000 recensioner" "
8 - Bra i betyg. 292 av 1000 recensioner" "
6 - Okej i betyg. 102 av 1000 recensioner" "
4 - Dåligt i betyg. 69 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1000 recensioner" "

8,2/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Karl-Gustav

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2017
Thank you for staying with us.

8/10 Bra

Tomas

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 4 nätter i september 2017
Thank you for staying with us.

10/10 Fantastiskt

steven louis treece

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful. I had a great 3 day stay
Bodde här 3 nätter i april 2024
Svar från Guest Services Team 30 apr. 2024
Dear steven louis treece, Thank you for choosing SpringHill Suites Norfolk Virginia Beach and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Rosetta, Greenacres

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay at this property.
Bodde här 2 nätter i december 2023
Svar från Guest Services Team 27 apr. 2024
Dear Rosetta, We appreciate you taking the time to leave your generous rating regarding your recent visit to SpringHill Suites Norfolk Virginia Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Derek

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very nice. Breakfast was great (loved the omelet bar & waffles). Staff was very friendly and helpful. Parking was good.
Bodde här 3 nätter i april 2024
Svar från Guest Services Team 26 apr. 2024
Dear Derek, We are delighted you chose SpringHill Suites Norfolk Virginia Beach for your recent visit to Norfolk, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Bruno

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
There was a drug deal in the parking lot and someone checked in behind me with a prostitute.
Bodde här 1 natt i april 2024
Svar från Guest Services Team 16 apr. 2024
Dear Bruno, We appreciate your high rating and hope that you had an overall pleasant stay with us. Please note that we don't encourage any illegal activities in and around our premises and also work closely with local police to keep a safe and secure environment. We appreciate you bringing these issues to our attention. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Danielle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you
Bodde här 2 nätter i april 2024
Svar från Guest Services Team 15 apr. 2024
Dear Danielle, Thank you for choosing SpringHill Suites Norfolk Virginia Beach. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. It was our honor to host your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

kathleen, pompton lakes

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Guest Services Team 8 apr. 2024
Dear kathleen, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at SpringHill Suites Norfolk Virginia Beach and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Micheal

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice rooms
Bodde här 1 natt i april 2024
Svar från Guest Services Team 7 apr. 2024
Dear Micheal, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with the comfort of your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for their excellent work. Thank you for taking time out of your day to recognize our efforts. We hope you choose SpringHill Suites Norfolk Virginia Beach whenever your travels bring you back this way.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Danielle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and great place to be!!
Bodde här 1 natt i mars 2024
Svar från Guest Services Team 7 apr. 2024
Dear Danielle, It was a pleasure hosting your recent stay at SpringHill Suites Norfolk Virginia Beach! Thank you for your generous comments and for highlighting our convenient location. We are glad you enjoyed your time with us, and we hope you choose us again the next time your travels bring you to our beautiful city.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Donika

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean, the indoor pool was nice and so was the breakfast.
Bodde här 2 nätter i mars 2024
Svar från Guest Services Team 6 apr. 2024
Dear Donika, Thank you so much for your kind words about SpringHill Suites Norfolk Virginia Beach! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. We are delighted you loved our indoor pool and breakfast, which improved your stay with us even better. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

2/10 Väldigt dåligt

Sylvia

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
My room was very small, felt like I was staying in a Motel. No complimentary water, the walls was paper thin, you could hear everything. No little extras with this hotel, no tissue box and etc, and one TV.
Bodde här 2 nätter i mars 2024
Svar från Guest Services Team 4 apr. 2024
Dear Sylvia, Thank you for reviewing your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that we did not meet your expectations regarding the room and amenities. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you will give us another chance to provide you with the outstanding stay you deserve. Thank you.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Dana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great breakfast! Spacious suite.
Bodde här 1 natt i mars 2024
Svar från Guest Services Team 1 apr. 2024
Dear Dana, Thank you for taking the time to post your excellent feedback regarding your time at SpringHill Suites Norfolk, Virginia Beach. We regularly receive praise for our quiet and spacious rooms, and we are glad you enjoyed the relaxing atmosphere and our delicious breakfast. It is one of our guests' favorite amenities, and we are glad you agree. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Felecia

The people wherevso polite and the breakfast delicious room's 5 star
Bodde här 2 nätter i mars 2024
Svar från Guest Services Team 29 mars 2024
Dear Felecia, Thank you for the fantastic review. We are glad you could start your day well with our excellent breakfast and liked the comfort of your room. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate you taking the time to recognize our dedication to exceptional hospitality. Thank you for sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at SpringHill Suites Norfolk Virginia Beach!Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Shaweshi

Bodde här 1 natt i mars 2024
Svar från Guest Services Team 14 apr. 2024
Dear Shaweshi, We are thrilled you had an excellent stay at SpringHill Suites Norfolk Virginia Beach, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Tiffany 19 mars 2024
Thank you for your feedback.

6/10 Okej

robyn

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
The breakfast was very good , staff friendly and welcoming, rooms was clean conveniently located for where I needed to go during my trip . But the mattress in our room not very comfortable felt like I would slide off the bed if I wasn’t sleeping in the middle of it.
Bodde här 3 nätter i mars 2024
Svar från Guest Services Team 14 mars 2024
Dear robyn, Thank you for staying with us and sharing your experience. It delighted us to know that you enjoyed our clean rooms, friendly staff, and delicious breakfast. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your mattress to be uncomfortable. We value your feedback and strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

4/10 Dåligt

Cara

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The check-in staff was top notch and there was a young man at the omelet station with superb customer service. Other staff members were rude. I called to request a later checkout time, it was granted verbally but no one put it in the system. I received it again and was harassed by employees several times when they kept knocking on the door. What was the point of extending the checkout time if they don’t have a system in place to communicate late check outs. It was quite an awful experience. Some staff members treated you like you were bothering them for simple requests. Lastly, the housekeeping staff needs to pay closer attention to detail. I lost my earring and looked on the floor, I saw gum wrappers and hair on the floor. I don’t expect that at the price point!!
Svar från Guest Services Team 5 mars 2024
Dear Cara, Thank you for taking the time to review your stay with us. We appreciate you pointing out particular items that you loved and also where we can improve. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Janeen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was friendly.
Bodde här 1 natt i januari 2024
Svar från Guest Services Team 3 mars 2024
Dear Janeen, Thank you for taking the time to provide us with your feedback regarding your recent stay at SpringHill Suites Norfolk Virginia Beach. It is our top priority to provide exceptional service to each guest, and we are thrilled to read your positive comments about our staff and their excellent hospitality. We appreciate your decision to choose our hotel during your travels, and we hope to welcome you back soon when you revisit the area.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

6/10 Okej

Elias

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
My room was not very clean when h arrived, stains on the couch , floor, and walls. The rest of the hotel was very high quality especially the staff.
Bodde här 13 nätter i februari 2024
Svar från Guest Services Team 3 mars 2024
Dear Elias, Thank you for being our guest. We regularly receive high praise for our dedicated team, and we are pleased their service was a highlight of your stay. However, we sincerely apologize for the oversight in housekeeping during your stay. Ensuring our rooms meet the highest standards is our top priority, and we regret not meeting these expectations. We have addressed this issue with our housekeeping team and appreciate you bringing this to our attention. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Valenta

Gillade: Bekvämligheter
Nice hotel with affordable rates. The hotel was spotless and the rooms were incredibly spacious.
Bodde här 2 nätter i februari 2024
Svar från Guest Services Team 2 mars 2024
Dear Valenta, We are thrilled to hear about your wonderful experience at SpringHill Suites Norfolk Virginia Beach. It gives us immense pleasure to know that you found our hotel to be clean and loved the spacious rooms. We take pride in providing our guests with ample space so that they can relax comfortably. We appreciate your kind words about the value we offer to our guests. Thank you for choosing us, and we look forward to the opportunity to host you again when you visit the area.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Starr

Bodde här 1 natt i februari 2024
Svar från Guest Services Team 21 mars 2024
Dear Starr, Thank you for the wonderful rating for SpringHill Suites Norfolk Virginia Beach. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Katherine

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was friendly and helpful! Nice size room for 5 people. The location was very convenient!
Bodde här 2 nätter i februari 2024
Svar från Guest Services Team 26 feb. 2024
Dear Katherine, It was a pleasure having you as our guest at SpringHill Suites Norfolk Virginia Beach, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our convenient location, spacious room, and friendly service met all your expectations! It will be a pleasure to share your lovely feedback with our team. We look forward to welcoming you again the next time you are in the area. Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Jada

We will be coming back ! It was nice
Bodde här 1 natt i februari 2024
Svar från Guest Services Team 26 feb. 2024
Dear Jada, Thank you for choosing SpringHill Suites Norfolk Virginia Beach. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to seeing you again soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a pleasure when I stay . Always my 1st choice
Bodde här 1 natt i januari 2024
Svar från Tiffany 13 feb. 2024
Thank you so much for your feedback it means a look to us.

10/10 Fantastiskt

Dorian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place was spotless staff was very friendly
Bodde här 3 nätter i februari 2024
Svar från Guest Services Team 13 feb. 2024
Dear Dorian, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. We appreciate your feedback and look forward to your next visit to SpringHill Suites Norfolk Virginia Beach.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Nicole

Bodde här 2 nätter i februari 2024
Svar från Guest Services Team 21 mars 2024
Dear Nicole, Thank you for choosing SpringHill Suites Norfolk Virginia Beach. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure to host you, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

6/10 Okej

Palmer

Gillade: Personal och service
Property was ok, staff was very pleasant
Bodde här 1 natt i januari 2024
Svar från Guest Services Team 2 feb. 2024
Dear Palmer, Thank you for sharing your experience; we love that you could join us. We are pleased that you enjoyed our property overall, and we certainly appreciate your kind comments about our staff. However, we sincerely regret any concerns which left you with a less-than-perfect impression of our hotel. We hope you will accept our apologies for any inconvenience caused to you. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Solo Stay
From the moment I checked in to the morning I departed my stay was above expectations. The staff were very professional and pleasant.
Bodde här 1 natt i januari 2024
Svar från Tiffany 31 jan. 2024
Thank you so much for your feedback it means alot to us.

10/10 Fantastiskt

Jose Vazquez

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We thought our room was very spacious … the decor was nice and the pillows were super comfortable! We’d definitely stay here again!
Bodde här 1 natt i januari 2024
Svar från Guest Services Team 31 jan. 2024
Dear Jose Vazquez, We are thrilled you enjoyed your stay at SpringHill Suites Norfolk Virginia Beach, and we are happy to read how much you liked your spacious room. The extra space in the room can make your visit feel more like home and is something many of our guests tell us they love. It is also always lovely to read how much our guests love our property's decor and design. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

2/10 Väldigt dåligt

Tommi

Reste med familjen
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
The whole place was dirty, you could see stains on every surface. Shower heads were loose, I had to tighten them, water pressure was so high that it hurt to take shower. Breakfast was disgusting. Same dirtiness in breakfast area, eggs and turkey patties were well overcooked. Omelette kiosk closed before its closing time. I will never stay here again.
Bodde här 1 natt i januari 2024
Svar från Nesha at the Desk 28 jan. 2024
We apologize that your stay was unpleasant. We hope you change your decision and let us make it up on your next visit.

8/10 Bra

Andrew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Tiffany 22 jan. 2024
Hi. Thank you for your feedback.

10/10 Fantastiskt

Talicia

Affärsresenär
Gillade: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services Team 22 jan. 2024
Dear Talicia, Thanks for the outstanding rating! We are delighted that your time at SpringHill Suites Norfolk Virginia Beach was so great, as we strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Jack, carnegie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was well kept and very quiet. It would be my first choice if I am ever back in the area.
Bodde här 2 nätter i januari 2024
Svar från Guest Services Team 19 jan. 2024
Dear Jack, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our well-maintained accommodations. Thank you for making us your preferred choice on every visit, and we look forward to seeing you soon at SpringHill Suites Norfolk Virginia Beach.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Serapio, Los Angeles

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Tiffany 15 jan. 2024
Thank you for your feedback.

8/10 Bra

Clinton

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Tiffany 15 jan. 2024
Thank you for your feedback.

6/10 Okej

cecelia, Wilmington

good
Bodde här 4 nätter i december 2023
Svar från Guest Services Team 14 jan. 2024
Dear Cecelia, Thank you for reviewing your stay. We are happy your overall experience was pleasant. Our goal is to provide a great experience for our guests with clean, comfortable rooms and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. We hope you will give us another try so we can provide you with a much-improved experience.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect
Bodde här 1 natt i januari 2024
Svar från Guest Services Team 9 jan. 2024
Dear christopher, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we are glad you thoroughly enjoyed your time with us. We hope to see you again soon and wish you all the best with your travels. Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Anthony

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The balcony was unkept
Bodde här 1 natt i december 2023
Svar från Guest Services Team 9 jan. 2024
Dear Anthony, Thank you for staying with us and for your evaluation. Please accept our sincere apology for any oversights in your room. Guest comfort and satisfaction are our top priority; therefore, we genuinely regret not meeting these expectations. This will be addressed, and we are grateful for your patience. We look forward to another opportunity to prove our commitment to service excellence.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Alyssa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Guest Services Team 9 jan. 2024
Dear Alyssa, Thank you for choosing SpringHill Suites Norfolk Virginia Beach. We are pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Lemuel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Guest Services Team 6 jan. 2024
Dear Lemuel, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at SpringHill Suites Norfolk Virginia Beach. We'd love to host you again someday for another great visit.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Leslie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services Team 6 jan. 2024
Dear Leslie, Thank you for your kind rating! We are glad you had such a positive experience during your time at SpringHill Suites Norfolk Virginia Beach, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Carmen J

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Guest Services Team 6 jan. 2024
Dear Carmen J, Thanks for the nice rating! We are delighted your time at SpringHill Suites Norfolk Virginia Beach was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

WILLIAM

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Guest Services Team 28 dec. 2023
Dear William, Thank you for choosing SpringHill Suites Norfolk Virginia Beach. We are committed to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Yvonne

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was exactly as described. Not large, but that was expected. Staff were polite and professional. The TV was small.
Bodde här 1 natt i december 2023
Svar från Guest Services Team 28 dec. 2023
Dear Yvonne, Thank you for staying with us at SpringHill Suites Norfolk Virginia Beach. It makes us happy that you appreciated everything about your stay, including our clean and comfortable accommodations and our hardworking staff, who strive to exceed your expectations. Thank you for letting us know your feedback regarding the television, and we will gladly share this with our team. It was our pleasure to host you, and we can't wait to welcome you back for another fantastic stay.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Juana

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The employees very good take care
Bodde här 2 nätter i december 2023
Svar från Guest Services Team 26 dec. 2023
Dear Juana, Thank you for being our guest and sharing your kind words about the team. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest. We hope to welcome you back soon for another outstanding stay at SpringHill Suites Norfolk Virginia Beach!Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Leander

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
People was friendly and professional the maintenance inside the rooms were not kept up
Bodde här 4 nätter i december 2023
Svar från Guest Services Team 24 dec. 2023
Dear Leander, We, the entire team at SpringHill Suites Norfolk Virginia Beach, would like to express our gratitude for your kind comments. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. We will discuss your observations regarding the room with our team, and we are grateful for the feedback that helps us better serve our guests. Thank you again for your review, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Dwala

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good night's rest
Very friendly front desk and very clean and comfortable
Bodde här 1 natt i december 2023
Svar från Guest Services Team 20 dec. 2023
Dear Dwala, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We appreciate your positive remarks regarding our front desk staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. Thank you again for staying with us at SpringHill Suites Norfolk Virginia Beach, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

8/10 Bra

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is very friendly and hospitable.
Bodde här 1 natt i december 2023
Svar från Guest Services Team 19 dec. 2023
Dear Michelle, We appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. We, the entire team at SpringHill Suites Norfolk Virginia Beach, would like to express our gratitude for staying with us, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach

10/10 Fantastiskt

Phong, Cedar Park

Bodde här 4 nätter i december 2023
Svar från Guest Services Team 17 dec. 2023
Dear Phong, Thank you for leaving your generous rating regarding your recent visit to SpringHill Suites Norfolk Virginia Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach