Hotell i Norra Illinois

“There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.”

“Very nice hotel. Clean, comfortable rooms. Building has a small pool and gym/workout room. Convenient location. Hotel has a free shuttle to local businesses. McDonalds/gas station/convenience store located next door. Free breakfast including eggs, biscuits and gravy, cereal, waffles, yogurt, fruit, etc.”

“The property was in an ok condition. They (staff) need to control noise as we experience a very noisy three day stay.”

“Very clean and friendly staff.”

“Property was clean. Staff were nice. Breakfast was decent but ran out of a lot of items. Pool was okay but would’ve been nice to have a pool and hot tub outside as well. Nice location, easy to get to.”

“The customer service was excellent and the property was perfect.”

“Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice”

“Very comfortable and quite room and beds. Nice pool area with slide for kids. Very helpful staff. Would stay again.”

“Had trouble entering my room due to the fact that the employee checking me in wrote down the wrong room number. Room was very clean and spacious and was very comfy”

“Very nice!!!”

“My room was clean enough but had a funky damp smell to it. The pool was out of order and the breakfast was just ok.”

“Our room was clean and quiet. Nice stay and would go back.”

“The hotel was located downtown near the river, restaurants, a brewery and pleasant walking neighborhoods. The front desk staff were helpful in locating restaurants for varying diets. Parking was easy and on site. We had a lovely stay.”

“Beds were stiff but all else was great. Very nice location.”

“Det allra bästa med detta boende var den fantastiska frukosten och frukostpersonalen. De får högsta betyg. Så serviceinriktade och glada, vänliga. De verkade älska sitt jobb. Supergod frukost! Tack! Dålig information i receptionen gällande parkering. Men det löste sig. Finns gott om allmän parkering kring boendet. Jag gillade inte rummets design med rör och ledningar i taket, det kändes ruffigt. Ful utsikt från fönstret mot husvägg. Designen med rör utanpå är pga att hotellet varit en fabrik...

“Good value. We will stay again.”