Hotell i Norra Illinois

“There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.”

“Very nice hotel. Clean, comfortable rooms. Building has a small pool and gym/workout room. Convenient location. Hotel has a free shuttle to local businesses. McDonalds/gas station/convenience store located next door. Free breakfast including eggs, biscuits and gravy, cereal, waffles, yogurt, fruit, etc.”

“Everything was great”

“Very clean and friendly staff.”

“The hotel is beautiful and very clean, staff was very friendly and helpful. Our room was very clean and spacious which was perfect since our daughter is in a wheelchair. We will definitely stay there again.”

“The customer service was excellent and the property was perfect.”

“Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice”

“The bed was excellent. An outside light could not be covered by and drapes. And a party next door, although muted somewhat in the walls, was still annoying enough to disrupt sleep.”

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“Very nice!!!”

“My room was clean enough but had a funky damp smell to it. The pool was out of order and the breakfast was just ok.”

“Our room was clean and quiet. Nice stay and would go back.”

“The hotel was located downtown near the river, restaurants, a brewery and pleasant walking neighborhoods. The front desk staff were helpful in locating restaurants for varying diets. Parking was easy and on site. We had a lovely stay.”

“Beds were stiff but all else was great. Very nice location.”

“Det allra bästa med detta boende var den fantastiska frukosten och frukostpersonalen. De får högsta betyg. Så serviceinriktade och glada, vänliga. De verkade älska sitt jobb. Supergod frukost! Tack! Dålig information i receptionen gällande parkering. Men det löste sig. Finns gott om allmän parkering kring boendet. Jag gillade inte rummets design med rör och ledningar i taket, det kändes ruffigt. Ful utsikt från fönstret mot husvägg. Designen med rör utanpå är pga att hotellet varit en fabrik...

“The room was clean and had clean towels.”