Hotell i Norra Illinois

“Yes”

“The room was great, but the pool was soso. And the pools mechanical broke down during our stay, which ruined our child’s mini vaca. Then we were woken very abruptly and way too early in the morning by a smoke alarm. Not a very good impression. ”

“The room and the entire hotel was clean and comfortable. The gym (handful of cardio machines and a resistance weight-training machine) and pool are both small, but given we went during the off-season, we always had it to ourselves. Free breakfast was good.”

“Horrible experience. ”

“Beautiful rooms”

“Very nice. 2 chairs in our room. Huge shower. Very clean. Friendly staff.”

“The pool was not open while we were there. -- The Staff was awesome! So helpful and very accomidating. ”

“We’ve been staying at Grant Hills for years. The rooms aren’t fancy, though are very clean and comfortable. We like the option to bring our pups with if we choose. The cost of a two night stay is many times less than one night in other Galena hotels. It’s always very quiet and there is a walking path not far away. ”

“The business services were very adequate for my zoom meeting.”

“The place was beautiful, clean and comfortable. It is a hidden gem in the mountains.”

“We have stayed here plenty of times. This time the check in lady wasn't friendly, short with us. The room wasn't as clean as they usually are. ”

“Yes”

“I love the rooms here, pretty and always clean. ”

“Extremely friendly staff, clean room, comfy bed, and good location. Water did not get very hot, though. Not sure why, but we kept finding Asian beetles in our room. ”

“Our toddler loved the pool area, especially the indoor waterslide! Aside from that, staff seemed to be entirely overworked and was seen juggling literally every job in the hotel, by themselves. Our room was very clearly not cleaned prior to our arrival - there was a dried puddle of urine in front of the toilet, pee in the toilet, multiple cup rings on almost every surface, black mold on the bottom of the sofa mattress, LOTS of hair in the king bedsheets, and the phone had crumbs and stains. The...

“The breakfast was amazing and the convenience of being connected to the conference center was great too. However, the rooms were not very clean and the facility and rooms are very outdated. The cleaning staff was friendly. The front desk staff were not very helpful or friendly. ”

“Exceptional staff, room was great”

“Everything was good ”

“Room was okay. Carpet stained bad. Rooms and entire area needs better maintenance ”

“Pool area was very crowded, the hot tub was packed with kids. No toys are allowed in the pool at all. Very short staffed.Breakfast very basic.Elevator out of order and because the hotel charged me for early check in and shouldn’t have it took 2 hours to get checked in.”