Hotell i Norra Illinois

“The property was perfect!!!!”

“The staff was very nice, I had the premium suite room with the jetted tub and it was a wonderful, clean room when I arrived!”

“Very helpful staff”

“I didn’t like the fact that the whole reason I booked this place is for the bar /restaurant in the same building ( old Chicago) and we wouldn’t have to drive anywhere else for dinner. And they always had a good breakfast buffet not make your own waffle!No mention of it being closed no refund or anything when I called Best western customer service in fact they hung up on me after they saw that I booked through Expedia ( third party) booking so they feel it was not their fault. when I could have...

“Nice hotel with comfortable rooms lots of space and friendly staff at breakfst and bar. However when we arrived (at 9 PM) there was noone in the lobby. We called the hotel, we ringed the bell, noone for 20 minutes, even though they knew we would come. After 20 min some guy arrived, no excuse, and checked us in.”

“Check in was a quick and easy process with exceptional customer service. Good choice of breakfast. Easy parking. The room was very clean. The beds comfortable. ”

“Nice hotel, clean rooms and excellent staff.9”

“Bra pool. lugnt område. Inte så mycket att välja på till frukost.”

“Hotel was clean and parking convenient. ”

“Worked perfect for me”

“Great staff room always clean”

“The staff was amazing, the hotel is beautiful and food at Caroline's, while pricey, was delicious!!”

“Room was not completely clean when I arrived. Food left in kitchen sink. Never refilled my coffee supply after first day. Garbage outside and inside the eating area was always full. ”

“Staff was nice. Breakfast was decent. Just needs some updating.”

“Would definitely stay here again! Very cute, clean hotel! ”