Hotell i Norra Illinois

“There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.”

“Property was nice.. Would’ve liked a hot tub, a little more on the Continental Breakfast and maybe extra blankets. But, was clean and microwave and refrigerator worked great.. Bed and couch bed was comfortable.”

“The property was in an ok condition. They (staff) need to control noise as we experience a very noisy three day stay.”

“My room was clean enough but had a funky damp smell to it. The pool was out of order and the breakfast was just ok.”

“Had trouble entering my room due to the fact that the employee checking me in wrote down the wrong room number. Room was very clean and spacious and was very comfy”

“Breakfast was okay. Furniture was stained in a lot of places, the TV in the living area did not work. Housekeeping never showed up to service my room, maybe I should have requested? Elevator and other pieces of the hotel were very outdated. Walls were thin - I heard conversations and early alarms through the walls. Probably won't stay here again.”

“It was very clean very friendly. Breakfast was good. Nothing at all to complain about.”

“The customer service was excellent and the property was perfect.”

“Very comfortable and quite room and beds. Nice pool area with slide for kids. Very helpful staff. Would stay again.”

“Very nice!!!”

“Property was clean. Staff were nice. Breakfast was decent but ran out of a lot of items. Pool was okay but would’ve been nice to have a pool and hot tub outside as well. Nice location, easy to get to.”

“Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice”

“Very clean, great staff and walkable to everything!!!”

“Beds were stiff but all else was great. Very nice location.”

“Didn't like not able to use the deck to sit and look over the scenery. No tea bags in rooms. Loved the outside activities. Great scenery!!!”