Hotell nära North Chagrin Reservation

“Shower didn't work, stains on the carpet, to much light came in from the window from street, hard to sleep. Road noise as well.”

“Clean room”

“Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. ”

“Had to get a room due to power outage where we live and eta for next day. With the temps and unable to cook at home and charge our phones the availability to get a room was great. A bit pricey for one night. Quite nosey but that’s to be expected. Our room was clean but you can tell things that were unused like the makeup wipes weren’t replaced and had a stain on the packaging. The front desk did there job. If I needed to stay here again for an emergency I’d stay again. ”

“The presentation of room needed work i also found body hair on clean towels and bedding, toilet had a stain and air conditioner unit doesn’t heat”

“Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel ”

“Another guest told us the heat went out on their floor. The bar closes at 10pm ??? What? Staff just mediocre , rooms need to be inspected better by head housekeeper We cleaned out on room ”

“Everything was great ”

“I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. ”

“The property is in a quiet location and a beautiful setting. All rooms are on the second floor and there is no elevator. Internet TV was very spotty. It was easy to hear other people outside the rooms. This would be a great property for a few friends or families to stay in one place and have common areas to be together. There is no complimentary breakfast.”

“Internet sucks”

“Awesome everything very clean. Nice hot water.”

“It was a true joy to stay at this property. Everyone on the staff was very kind, courteous, and extremely helpful. Very convenient having one of the best restaurants and bars on location. Bar tender Leonard was fun to speak with and great at recommending new things to try…I truly enjoyed my evenings speaking with him and enjoying the drinks he made, THANK YOU!! I highly recommend staying here if you have the opportunity. If you aren’t able to, I would still try and make it out for an...

“My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! ”

“The gentleman that checked us in was friendly. The room was a little dirty with stains on the ceiling and walls. The shower drain was clogged. The biggest issue was the visitors upstairs were extremely loud. I’m guessing this is a typical expectation from the hotel because they have you sign a waiver on the weekend saying you will be kicked out if you are too loud. ”

“the room was clean. Couldn't beat the price”

“The hrat did not eork ee eoke uo freezing ”

“I enjoyed my stay at the hotel, clean and easy access to the pool and breakfast.”

“Yes”