Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 224 av 790 recensioner" "
10 - Fantastiskt
224
8 - Bra i betyg. 308 av 790 recensioner" "
8 - Bra
308
6 - Okej i betyg. 140 av 790 recensioner" "
6 - Okej
140
4 - Dåligt i betyg. 83 av 790 recensioner" "
4 - Dåligt
83
2 - Väldigt dåligt i betyg. 35 av 790 recensioner" "
2 - Väldigt dåligt
35
7,6/10
Renlighet
8,2/10
Personal och service
7,4/10
Bekvämligheter
7,0/10
Boendets skick och faciliteter
7,2/10
Hållbarhet
Recensioner
8/10 Bra
Therese
Reste med familjen
1 nov. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Therese
Bodde här 1 natt i oktober 2019
Svar från Hotel Manager 14 nov. 2019
Dear Guest
Thanks for choosing our hotel and giving an 8 out of 10 ratings. We are thrilled to know you loved each and every aspect of your visit. It is really encouraging. Please accept our personal invitation to visit again with your family and friends. We're grateful for your feedback.
Sincerely
Hotel Manager
8/10 Bra
Charlotte
27 juni 2018
Gillade: Renlighet, personal och service och rummets bekvämlighet
Charlotte
Bodde här 1 natt i juni 2018
Svar från Hotel Manager 4 juli 2018
Dear Guest,
Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again.
Sincerely
Hotel Manager
10/10 Fantastiskt
frederic
Reste med familjen
24 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courtois
frederic
Bodde här 1 natt i maj 2024
10/10 Fantastiskt
Eliza
Reste med sin partner
24 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, price affirdable
Eliza
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 24 maj 2024
Dear Eliza,Thank you for your perfect rating and positive feedback. We’re delighted to hear that you found our location convenient and our prices affordable. Your satisfaction is our top priority and we’re thrilled to know that we were able to meet your expectations. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
6/10 Okej
Caro
21 maj 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Caro
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Caro, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager
10/10 Fantastiskt
Alexandra
Reste med sin partner
21 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the location and the price, great staff and delicious breakfast
Alexandra
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Alexandra,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you loved our location and found our prices reasonable. It's fantastic to know that you had a great experience with our staff and enjoyed our delicious breakfast. We appreciate your feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager
10/10 Fantastiskt
Cathy
Reste med sin partner
20 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really good staff!
Cathy
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Cathy,Thank you for your 5 out of 5 rating! We're thrilled to hear that you had a great experience with our staff. Providing excellent service is our priority, and we appreciate your positive feedback. We hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel Manager
10/10 Fantastiskt
Eliza
20 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Eliza
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Eliza,Thank you for the 5-star rating. We aim for 100% guest satisfaction, and it's gratifying to know you were so pleased. We are committed to offering a perfect blend of comfort, convenience, amenities, and value to our guests, and it seems you concur. Should your travels bring you back to this area, we hope you will choose to stay with us again. Serving guests like you truly makes this business a delight.Sincerely, Hotel Manager
2/10 Väldigt dåligt
Chelsie
Reste med sin partner
19 maj 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms are dirty and outdated, our shower and sink wouldn’t drain and barely any hot water. Guess you get what you pay for
Chelsie
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Chelsie,We apologize for the dissatisfaction you experienced with the cleanliness and amenities of your room. Your feedback regarding the drainage issues and lack of hot water is concerning, and we will address these promptly to ensure a more comfortable experience for our guests. While we strive to offer affordable accommodations, it is imperative that they meet our guests' expectations for cleanliness and functionality. We hope to have the opportunity to improve your impression in the future.Sincerely, Hotel Manager
6/10 Okej
Kate
Reste med sin partner
19 maj 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Very disappointing, noisy, you can hear anything upstairs and have odor in the hall way and room. Shower is bad, no space to keep soap! The recent upgrade just quick fixes, won’t stay again!
Kate
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Kate,We apologize for the disappointing experience you had during your stay. Your feedback is valuable, and we take it seriously. We will address the noise issues, odors, and shower space concerns to ensure a more comfortable stay for our guests in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
6/10 Okej
Daniel
18 maj 2024
Gillade inte: Boendets skick och faciliteter
Outdated
Hallways have this smell
Tv
Daniel
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 22 maj 2024
Dear Daniel,We apologize for the issues you encountered during your stay. Your feedback regarding the outdated hallways and unpleasant smell is concerning, and we will address these promptly to ensure a more pleasant environment for our guests. Additionally, we will inspect the TVs to ensure they are functioning properly. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
2/10 Väldigt dåligt
Seth
17 maj 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Seth
Bodde här 2 nätter i maj 2024
Svar från Hotel Manager 19 maj 2024
Dear Seth,We regret to hear about your unsatisfactory experience. Your feedback is important to us, and we would appreciate more details to address specific concerns. We are committed to continuous improvement and would like the opportunity to make things right. Please feel free to reach out to us with additional information so that we can better understand and address your issues.Sincerely, Hotel Manager
6/10 Okej
Carrie
Reste med familjen
13 maj 2024
Gillade: Personal och service
Gillade inte: Renlighet
The room was basic- there was a sticky substance above the trash can which was obviously something spilled from being put into the trash. It was a game to find out how to turn on the electrical outlet between the beds (which is by the door - light switch- which wasn’t communicated by staff until after becoming frustrated that the outlet didn’t work) and upon asking it felt like it was funny to the receptionist that we hadn’t figured it out.
I expected more for the price than neighboring hotels, which we’d stayed at before.
Carrie
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 14 maj 2024
Dear Carrie,Thank you for sharing your experience. We apologize for the cleanliness issue in your room and any inconvenience caused by the difficulty in operating the electrical outlet. Your feedback about the receptionist's response is duly noted, and we'll address this with our staff to ensure better communication and guest satisfaction. We appreciate your insights and will work to improve our services.Sincerely, Hotel Manager
10/10 Fantastiskt
Patrick, Ste -Sophie
Reste med familjen
12 maj 2024
Gillade inte: Bekvämligheter
Little old……
Patrick
Bodde här 2 nätter i maj 2024
Svar från Hotel Manager 13 maj 2024
Dear Patrick,Thank you for your perfect rating. We appreciate your feedback regarding the age of the property. We're continuously working to improve and modernize our facilities to provide the best experience for our guests. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
8/10 Bra
Nuccio
2 maj 2024
Gillade: Renlighet och personal och service
Great location and great staff. building is old. needs a little updating.
Nuccio
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 10 maj 2024
Dear Nuccio,Thank you for your rating and feedback. We're glad to hear that you appreciated our great location and staff. We understand your comments about the building needing some updating, and we appreciate your input. We're always looking for ways to improve our guests' experience, and your feedback helps us do that. We'll certainly take your comments into consideration as we work on enhancements to our property. We hope to have the opportunity to welcome you back and provide an even better experience in the future!Sincerely, Hotel Manager
10/10 Fantastiskt
Kenny
1 maj 2024
Kenny
Bodde här 1 natt i april 2024
Svar från Hotel Manager 22 maj 2024
Dear Kenny,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager
8/10 Bra
Luc
30 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Girl very kind for the check out
Luc
Bodde här 1 natt i april 2024
Svar från Hotel Manager 10 maj 2024
Dear Luc,Thank you for your rating and feedback. We're glad to hear that the staff member who assisted you during check-out was kind. Your satisfaction is important to us, and we'll continue to strive to make every aspect of your stay enjoyable. We appreciate your feedback and hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager
10/10 Fantastiskt
DARCY, Asheville
20 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great!
DARCY
Bodde här 1 natt i april 2024
Svar från Hotel Manager 10 maj 2024
Dear DARCY,Thank you for your perfect rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager
8/10 Bra
Elizabeth
7 apr. 2024
Gillade: Personal och service
Elizabeth
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 10 maj 2024
Dear Elizabeth,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star Star Review on your next stay. Sincerely, Hotel Manager
10/10 Fantastiskt
harold
Affärsresenär, Reste med sin partner
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
location
harold
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 10 maj 2024
Dear Harold,Thank you for your rating and feedback! We're glad to hear that you liked our hotel's location. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 Fantastiskt
Andre Paul
Reste med sin partner
29 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Près de outlets
Andre Paul
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 10 maj 2024
Dear Andre Paul,Thank you for your rating and feedback! We're glad to hear that our hotel's proximity to outlets met your needs during your stay. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another great stay soon!Sincerely, Hotel Manager
6/10 Okej
Cynthia
11 mars 2024
Excellent dejeuner
Cynthia
Bodde här 1 natt i mars 2024
2/10 Väldigt dåligt
joseph
Reste med sin partner
25 feb. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Will never go back to a quality inn. Got stuck in snow storm had ti stop at nearest hotel...never again
joseph
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 26 feb. 2024
Dear joseph,We apologize for the inconvenience you experienced during your stay, especially given the circumstances of being stuck in a snowstorm. Your feedback is important, and we regret that we were unable to meet your expectations. We understand your frustration and hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager
2/10 Väldigt dåligt
Diana
Reste med sin partner
7 feb. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Dirty, rundown. Pool was disgusting and they are housing refugees.
Diana
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 8 feb. 2024
Dear Diana,We're deeply sorry to hear about your disappointing experience. Your feedback regarding cleanliness and the condition of our facilities is concerning, and we're taking immediate steps to address these issues. Regarding housing refugees, we're committed to supporting individuals in need, but we understand if this arrangement impacted your stay negatively. Please know that we're working diligently to ensure all guests have a comfortable and pleasant experience. We value your feedback and hope to regain your trust on your next visit.Sincerely, Hotel Manager
8/10 Bra
Justin
6 feb. 2024
Gillade: Personal och service
Justin
Bodde här 1 natt i februari 2024
Svar från Hotel Manager 8 feb. 2024
Dear Justin, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager
8/10 Bra
Jason, Smithfield
5 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean, friendly staff. Reasonable price for the amenities.
Jason
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 6 feb. 2024
Dear Jason,Thank you for your feedback! We're pleased to hear that you found your room clean, our staff friendly, and the price reasonable for the amenities provided. Ensuring a clean and comfortable stay at a reasonable price is important to us, and we're glad we met your expectations. We appreciate your kind words and hope to welcome you back again for another enjoyable stay in the future!Sincerely, Hotel Manager
8/10 Bra
Sonya
3 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to restaurants and shopping outlets!
Sonya
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 4 feb. 2024
Dear Sonya,Thank you for your feedback! We're glad to hear that you appreciated our convenient location near restaurants and shopping outlets. We appreciate your input and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
4/10 Dåligt
MARCO
1 feb. 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff is veryhelpful, no issue there, room overall was clean, in real bad need of investment, bathroom fan so noisy , door of the bathroom not closing properly, typically exemple of miking an asset to make money and ask your staff to compensate
MARCO
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 2 feb. 2024
Dear MARCO,Thank you for acknowledging our helpful staff, and we apologize for any inconvenience caused by the condition of your room. We take your feedback seriously and will address the maintenance issues you've mentioned to ensure a more comfortable stay for our guests. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our facilities. Sincerely, Hotel Manager
10/10 Fantastiskt
NICHOLE
1 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and friendly staff
NICHOLE
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 2 feb. 2024
Dear NICHOLE,Thank you for your fantastic review! We're thrilled to hear that you found our hotel clean and our staff friendly. Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted to know we succeeded during your stay. We appreciate your feedback and hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager
10/10 Fantastiskt
David, Skiff Lake
Reste med sin partner
29 jan. 2024
Rooms very clean. Hotel is older but reasonably week taken care of. Staff was great.
David
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 30 jan. 2024
Dear David,Thank you for your perfect rating and for sharing your feedback with us! We're delighted to hear that you found our rooms very clean and that our staff was great. We take pride in maintaining our hotel to the highest standards, and we're glad you found it well taken care of despite its age. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
8/10 Bra
Alain
25 jan. 2024
Alain
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 27 jan. 2024
Dear Alain,We appreciate the 8-star rating you gave us. Please tell us what we can do to earn a 10-star rating. This will make a big difference. Your input is highly valued. We hope to see you again soon.Sincerely, Hotel Manager
10/10 Fantastiskt
Steven
Reste med familjen
23 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very reasonably priced. Nice and quiet and close to everything.
Steven
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 24 jan. 2024
Dear Steven,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found our accommodations very reasonably priced, nice and quiet, and conveniently close to everything. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager
8/10 Bra
Annemarie
Reste med sin partner
21 jan. 2024
Gillade: Renlighet och personal och service
Very clean! Could hear the people downstairs and the hair dryer didn’t work but for the price and convenience being near everything, it was perfect!
Annemarie
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 23 jan. 2024
Dear Annemarie,Thank you for sharing your feedback! We're glad to hear that you found the hotel very clean and appreciated the price and convenience of its location. We apologize for any inconvenience with the noise and the hair dryer. Your comments are valuable, and we'll use them to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for another positive experience in the future!Sincerely, Hotel Manager
10/10 Fantastiskt
Deborah
21 jan. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Enjoyed our stay the pool was nice shopping and restaurants extremely convenient!! Staff was very welcoming
Deborah
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 23 jan. 2024
Dear Deborah,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay and found the pool nice. It's great that the location was convenient for shopping and dining. Your feedback about the welcoming staff is appreciated, and we look forward to providing you with another enjoyable stay in the future. Thank you for choosing us!Sincerely, Hotel Manager
8/10 Bra
Laura L
Reste med familjen
20 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Breakfast in the am was nice!! Staff was very friendly and close to skiing!
Laura L
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 23 jan. 2024
Dear Laura L,Thank you for the positive feedback! We're delighted to hear that you enjoyed the breakfast and found the staff very friendly. It's great that our location was convenient for your skiing plans. We look forward to hosting you again on your future adventures!Sincerely, Hotel Manager
10/10 Fantastiskt
Holly
19 jan. 2024
Holly
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 23 jan. 2024
Dear Holly,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager
10/10 Fantastiskt
dianne
17 jan. 2024
Easy to find , clean & comfortable bed
dianne
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 17 jan. 2024
Dear Dianne,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that you found our hotel easy to find and that you enjoyed a clean and comfortable bed during your stay. Your comfort and satisfaction are important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable visit!Sincerely, Hotel Manager
8/10 Bra
Jefferson
Reste i grupp
15 jan. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Jefferson
Bodde här 2 nätter i januari 2024
Svar från Hotel Manager 19 jan. 2024
Dear Jefferson,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
10/10 Fantastiskt
Cheryl
Reste med familjen
13 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed talking with your local employee at breakfast who provided us with some suggestions of places to go and other helpful information. It was nice and warm at the hotel.I was concerned about this coming from Virginia.
Cheryl
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 14 jan. 2024
Dear Cheryl,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your conversation with our local employee at breakfast and found their suggestions helpful. We're glad you felt the warmth at the hotel, especially coming from Virginia. We appreciate your positive feedback and look forward to welcoming you back in the future! Sincerely, Hotel Manager
8/10 Bra
Kathryn
5 jan. 2024
Gillade: Renlighet och personal och service
Kathryn
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 9 jan. 2024
Dear Kathryn,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
8/10 Bra
Jason
4 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A night away
It was great
Jason
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 9 jan. 2024
Dear Jason,Thank you for your brief but positive feedback! We're thrilled to hear that your night away was great. If there's anything specific you enjoyed or if there's anything we can do to make your future even better, please let us know. We appreciate your feedback and look forward to serving you again!Sincerely, Hotel Manager
8/10 Bra
Richard
Reste i grupp, Reste med familjen
2 jan. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Richard
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Richard,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
10/10 Fantastiskt
Jason
30 dec. 2023
Jason
Bodde här 1 natt i december 2023
Svar från Hotel Manager 1 jan. 2024
Dear Jason,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager
8/10 Bra
Kendra
Reste med familjen
29 dec. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nothing fancy. Clean and comfortable
The room was clean and the bed was comfortable. The shower was hot and had good pressure. The breakfast was ok nothing special but it’s hot and free so what more could you want. The coffee is 24/7 and not terrible. The service was excellent and very professional. The pool was clean and warm. It is sandwiched between Dairy Queen and Applebees. This was quite convenient for a quick 1 minute walk for a blizzard after dinner. Now for the not so great. Upon check in I’m told that the property is smoke free (perfect because I don’t smoke!) unfortunately staff was smoking right outside the doors outside and the hallways smelled like smoke. There is absolutely no sound proofing. Our neighbors across the hall were very loud and all conversations could be heard easily through 2 closed doors and a hallway separating us. The tv remote barely worked and the tv needs to be updated. (Minor inconvenience) overall not a bad place to stay on the cheap. It could definitely use some renovations and updating. Please don’t let people smoke right outside the doors outside and get something to eliminate smoke orders in the hallways especially by the entrances/exits. We would stay again and tell others too as well if they are looking for a decent place to stay in the heart of North Conway.
Kendra
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 29 dec. 2023
Dear Kendra,We appreciate your detailed feedback. It's great to hear you found the room clean and comfortable, with good amenities like a hot shower and 24/7 coffee. We apologize for the inconvenience caused by the smoking smell and noise. Your suggestions for renovations and addressing the smoke odor are duly noted. We're glad you had a generally positive experience and we hope to welcome you back for an even better stay.Sincerely, Hotel Manager
10/10 Fantastiskt
Nicole
Reste med familjen
28 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nicole
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 29 dec. 2023
Dear Nicole,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager
10/10 Fantastiskt
Fabiano
Reste med familjen
24 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent experience!
Fabiano
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 25 dec. 2023
Dear Fabiano,Thank you for the 5-star rating! We're delighted to hear that you had an excellent experience. Your positive feedback is much appreciated, and we look forward to providing you with another excellent experience in the future!Sincerely, Hotel Manager
8/10 Bra
Viviane, Sainte-Julie
Reste med sin partner
22 dec. 2023
Gillade: Personal och service
Propreté exemplaire des installatiin pour le déjeuner. Personnel présent, tres efficace et courtois.
Viviane
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 23 dec. 2023
Dear Viviane,We appreciate your positive feedback! It's wonderful to hear that you found the cleanliness of our lunch facilities to be exemplary and that our staff was both efficient and courteous. We value your feedback and look forward to providing you with excellent service during your next visit!Sincerely, Hotel Manager
8/10 Bra
Raymond F
19 dec. 2023
Raymond F
Bodde här 1 natt i december 2023
Svar från Hotel Manager 9 jan. 2024
Dear Raymond F,We appreciate you taking the time out of your hectic day to leave a review regarding your experience staying at our hotel. To get a five-star review on your subsequent visit, please let us know what we can do better.Sincerely, Hotel Manager
6/10 Okej
Alyssa
Reste i grupp
17 dec. 2023
Gillade: Renlighet, personal och service och bekvämligheter
The pipes/heater vent was loud during the night waking me up several times.
Alyssa
Bodde här 1 natt i december 2023
Svar från Hotel Manager 18 dec. 2023
Dear Guest,We apologize for the disturbance caused by the loud pipes and heater vent during your stay. Your comfort is important to us, and we regret any inconvenience. We will address this issue promptly to ensure a quieter experience for our guests. Thank you for bringing this to our attention, and we hope you might consider staying with us again in the future.Sincerely,Hotel Manager
4/10 Dåligt
Richard
Reste med sin partner
17 dec. 2023
Gillade inte: Renlighet
Richard
Bodde här 2 nätter i december 2023
Svar från Hotel Manager 18 dec. 2023
Dear Richard,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager