The house met our needs for a short last minute get away. The grounds the property was on great, and the front guards were great and made you feel safe. The property was no smoking but when you opened the door a strong cigar smoke must smell hits you in the face. After driving over 10 hours and craving a shower; immediately found out the shower mechanism was broke and you could only bath; which after a long day in the sand, was a total disappointment. I felt the property was not properly inspected prior to use. I understand it was a holiday weekend; especially after the agent rudely replied reminding me, I still fill like this could have been a fix caught prior to us arriving. All I ask for is a shower and a bed. Again I understand it was a busy holiday weekend but the customer service was unsatisfactory especially when all she could say is someone is coming but after you leave so sorry about your bad luck. .. nothing else offered. I love vrbo but I will never book with the agency here at Cherry grove office ever again. ( not everyone had poor attitude but unfortunately one person ruined it )