Du hittar Independent i Northampton

"Noisey fridge in room, bathroom needed attention and some cleaning.Bed was comfortable good pillows … more coffee and milk needed in room"

"Bilderna var mycket bättre än verkligheten. Otroligt slitet, luktade mögel i hela byggnaden. Väldigt varmt på rummet utan AC. Otroligt mycket ljud från gatan utanför, som väckte en från 5:30 på morgonen och även på natten när någon körde förbi. Trots att vi redan betalt, ville de att vi skulle betala för rummet igen. "

"Rooms where clean and comfortable however bathroom door had some damage and two bandaids where holding and covering the damage not so fresh. Had a long day if meeting and tried to order room service but never got through on the room phone to room service so had to ho down stairs to order something to eat when I just wanted room service and a good night sleep . Bed was comfortable but pillows only ok "

"Arrived everything was locked and closed no contact number … was booked in for the week but first might had to go and stay at another hotel. Hotel would not refund the first night . Second night stayed after being completely locked out only to have a rock hard bed and a room that was freezing cold with no heater and a toilet that didn’t flush properly. Woke up hurting as the bed was so hard. Breakfast the eggs were undercooked and they put cheese on them couldn’t eat them . "