Hotell med vingård i Northwest Chicago

“The room was not ready at time of check in,but the room was changed to a different room which was clean”

“The staff lack training in hospitality, customer service, and consideration. The photos used are misleading. The property is under scaffolding. It doesn't matter how much cleaning is done, the kitchen, bathrooms, and common areas always feel gritty and sticky. This hostel is far from community-oriented with how the staff avoid greetings and acknowledgment. Most of the people who stay here also contribute to the discomfort and awkwardness.”