Familjehotell i Northwest Omaha

“Room was hardly clean. Sheets were dirty stained and had hair all over them. The room was musty. Halls stunk like smoke. Advertise for a pool but had no water in it. We asked for a refund as we would not stay there and was told to go through Expedia. Have yet to receive the money back.”

“I had a very pleasant stay at this hotel. The amenities were well maintained and provided everything needed for a comfortable visit. The rooms were clean, the common areas were inviting, and the overall property was well cared for. The breakfast was one of the highlights of my stay. There was a good variety of fresh options, and everything was replenished regularly. It was a great way to start each morning. What truly stood out was the staff. Everyone was friendly, professional, and eager to...

“Not so clean, no curtains on bathroom”

“Did ask about credit card use, just charged card on file. No pool towels. Same breakfast everyday, change up main selections offer scrambled eggs and bacon. Our daughter got a room and one plug was melted, no one should have been in that room until plug repaired. Ice machine only worked on one floor. Staff didn't listen to complaints. Bed not comfy.”

“Where do I start? I prepaid for 1 week and after my plane was delayed several times and arriving at extended stay I was told I was a no call no show. My reservations was cancelled. I refused to leave, it was 3 am. After waiting for an 1 hour I was told they had a room . The room was filthy, visible dust and dirt in the floor. Very uncomfortable. My week didn’t as expected as I tried to find activity after work until I sleepy enough to withstand the room. There was no refresh or towels or...

“When we checked in, the lady didn't tell me anything besides what our room number was. Not the hours of the pool, restaurant info, check out time, where anything was. When we got to our room, it smelled very musty.”

“There was a full refrigerator with a stovetop and microwave. they also provided utensils, dishes (like strainer bowls, measuring cup, and more) along with the added allowance of borrowing games from the front. My party went to watch Netflix on the tv and had waffles, eggs, bacon, yogurt and breakfast drinks though they also had cereal, oatmeal, fruits, different dry goods and more. The downstairs bathroom was a bit dirty but it was only dirty once out of the times we used it and the room was...