Hotell nära Northwoods Mall

“I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

“Yes breakfast was nice.”

“I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). ”

“I booked a two-night stay here but checked out after the first night because the room was in unacceptable condition. When we arrived, the room clearly had not been cleaned. There was urine on the toilet, the pillowcases were dirty, and many surfaces looked like they had not been wiped down at all. The window was open with no screen, which made it feel unsafe and unsanitary. I actually had to go to the store and buy cleaning supplies just to make the room usable. I even had to stand on a towel...

“I attempted to check in when i made reservation to sleep there for the night and no one was at front desk neither did they answer the phone when i called reservations center to transfer call to the office”

“non smoking room smells like cigarettes. towels had yellow stains. did not feel very safe ”

“It had roaches, bedding was dirty, room had a smell.”

“Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. ”

“Trasig heltäckningsmatta på rummet som var dåligt dammsugen. Hittade skräp och ett örhänge på golvet. Ismaskinen var ur funktion. Trött och oengagerad personal. Fick inte påfyllt till kaffebryggaren/muggar dag 2. Fanns bara 4 skivor bröd till frukosten dag 2 fast vi var först på plats. Lyhörda rum. Annars var det ett tyst område.”

“Satisfactory room. Not so much with breakfast options.”

“This place was so sketchy. Room not clean and had cockroaches. Only stayed here because how close to the hospital where I had a procedure the next day. The picture on Expedia is absolutely false or from 30 years ago. Stay here at your own risk.”

“It was nice to have a kitchen and it was roomy, but only had full sized beds. Seemed small. ”

“Staff was excellent. Airport shuttle was so helpful, no parking problems at airport.”

“I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. ”

“Clean room! Great stay!! Good breakfast!! Highly recommend this hotel!! Great value!! ”