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Recensioner av Best Western Norwalk

2.5 out of 5
Best Western Norwalk
351 Milan Ave, Norwalk, OH

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 300 av 760 recensioner" "
8 - Bra i betyg. 253 av 760 recensioner" "
6 - Okej i betyg. 116 av 760 recensioner" "
4 - Dåligt i betyg. 56 av 760 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 760 recensioner" "

8,2/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Stephan, Sweden

Nyrenoverat boende.
Renovering nästan klart, rent och välskött. Läget var bra och ligger bara ca: 30 min från Cedar Point. Bra affärer och restauranger på gångavstånd.

10/10 Fantastiskt

Liia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, have pool and hot tub,clen room, good breakfast, quiet area, we lost couple things and funds this at front desk! Thanks!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

J Stephen

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Melissa, Norwalk

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and clean rooms!
Bodde här 1 natt i mars 2024

8/10 Bra

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Sue

Reste med familjen
Friendly staff, clean rooms - so far so good
Bodde här 1 natt i mars 2024

4/10 Dåligt

James

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Victoria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For breakfast they have different hot options daily. The lobby was spacious and gave people room to congregate in different places. They had lots of outlets in the room. It was a very good value.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bath tub didn't want to drain properly, there wasn't a "maintenance" person on staff. (I went ahead and got some Draino from the dollar general right next door.) The water could have been a little warmer but other than that, the facility was clean, nice, pool and hot tub were fantastic and breakfast was awesome. All and all a nice little place for the location and price.
Bodde här 4 nätter i januari 2024

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was clean, breakfast was on time and hot, and the pool area was nice.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice,clean and quiet
Bodde här 1 natt i januari 2024

4/10 Dåligt

Christopher

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checked in to a room and the heat wasn't working. How does this happen? Why do customers have to report this and inconvenience me.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Michael, Fort Wayne

Reste med familjen
Bodde här 1 natt i december 2023

6/10 Okej

Jerimiah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Overall great!
Overall pretty good, just the beds were small and not at all comfortable. Ugh, i did not sleep well. Breakfast was exceptional!
Bodde här 1 natt i december 2023

8/10 Bra

Stephen

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place
Staff was super nice. Room was clean and comfortable. Like the option for a constant fan on the heat/ac. Refrigerator was big and very clean. Shower was super clean, and the water stayed hot. Very quiet place, too—at least when we were there. Breakfast ended before we got down there, but there are a lot of nearby places locally to eat, including Bob Evans, Dunkin, and a GREAT local diner we discovered. I’d stay again!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Thomas

Bodde här 1 natt i oktober 2023

6/10 Okej

Kirsten

Reste med sin partner
Gillade inte: Personal och service
The girl at the front desk on Friday night and Saturday morning was very helpful and accommodating. We had an issue with our shower not draining and she made sure to offer for someone to look at it or switch rooms. However the male at the front desk on Saturday night was not very polite or helpful regarding the same issue. He basically made it seem as if we were bothering him by asking about it. The bed was comfortable and the location was close to the wedding we were there for. Overall, average stay.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our two evenings. It was quiet, so we slept well. The only negative was that the shower drained very slow, so the water was up to your ankles by the time you were done showering. we reported it to the desk at checkout. I would suggest having "drains" be an item housekeeping checks after every checkout.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Tiffany

Reste med familj och småbarn
Gillade: Renlighet och personal och service
The bathroom and room could use updating. The location was ideal for our travels and the staff was amazing. It's a smaller hotel (2 floors). I would say they need to update rooms and carpet.The shower pressure was phenomial.
Bodde här 3 nätter i september 2023

6/10 Okej

Aleesa

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Adequate at Best
The beds were pretty chintzy, we hate hotels that put the sink/vanity area in the bedroom area and not as part of the bathroom. The bathroom and tub area was tiny and pretty much had no floor space as the door opened into the bathroom swinging just a few inches from the toilet. The television had limited channels. The staff was friendly, but the breakfast was not the quality we usually expect although their oranges were a nice change and were delicious.
Bodde här 1 natt i oktober 2023

6/10 Okej

Jeff

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Breakfast was not worth the value. Cold eggs and sausage. Not enough to feed entire room availability. We have stayed there multiple times. Breakfast was severely below par and ends at 9:30! Not enough time to take advantage of free breakfast when you have kids who sleep in..
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Lauren

Bodde här 1 natt i oktober 2023
Svar från Khia 16 nov. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Fantastiskt

Sheryl

Gillade: Personal och service och boendets skick och faciliteter
Efficient check in, clean, very comfortable bed. Dining options within walking distance. Drawback: lacks sound transmission barrier.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lucas

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i september 2023

8/10 Bra

Joshua

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff and location
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Peter

Bodde här 1 natt i september 2023

10/10 Fantastiskt

David, Westland

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and quiet.
Bodde här 4 nätter i september 2023

8/10 Bra

Julie

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
It's the little things.
My stay was great. The staff was pleasant and very helpful and accommodating. But there were a lot of little things wrong. The breakfast for Wednesday was supposed to be a cheesy egg bake and it was just barely cooked scrambled eggs. There was a great reading chair, but no light by it or a way to prop up my feet. The pillowcases were too short for the pillows and my hair got stuck in a zipper on the pillow, still not sure how that happened. I had just a sink, no counter space at all. When I first arrived at my room, my door was propped open with the lid to my ice bucket. And I don't think the carpet had been vacuumed in a while, my socks were filthy after just a few hours. I really didn't mind because I had a great rate.
Bodde här 2 nätter i september 2023

8/10 Bra

Linda

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
2 couples. Both had to change rooms. Bathroom for first room sticky. 2nd room smelled so bad had to move.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was so nice and friendly. Room clean and ready to go. My mattress needs to be replaced. It was squeaky. Breakfast was hot and good. Good coffee.
Bodde här 1 natt i september 2023

8/10 Bra

Krista

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice room, nice breakfast, nice staff. The back doors on either side of the building did not lock.
Bodde här 1 natt i september 2023

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Enjoyed the stay
Enjoyed the stay on Norwalk. While property is in need of a renovation its in a perfect location in regards to Cedar Point. Friendly service. The only downfall is we specifically booked for the hot tub and the hot tub was empty. Maybe next time
Bodde här 1 natt i september 2023

6/10 Okej

Nomaan J

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
While the stay was fine, the property lacked some basics. The lamp in the room and exhaust fan in the toilet didn't work. The toilet floor was pretty u clean and it looked like they vacuum or mop behind the door. The staff was friendly, specially the cooking staff. The location is not that great and is a sub-average suburb. However, there are decent dining options, gas stations and convenient stores around.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Krista

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Dan

Bodde här 1 natt i augusti 2023

6/10 Okej

Wendy

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

6/10 Okej

Debra

Reste med familjen
Gillade inte: Personal och service
Bodde här 2 nätter i augusti 2023

6/10 Okej

Ron

Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Benjamin

Bodde här 1 natt i augusti 2023

8/10 Bra

Krysta

Gillade: Renlighet och boendets skick och faciliteter
Simple, nice warm breakfast
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Kimberly

Reste med familjen
Gillade inte: Personal och service
Bodde här 1 natt i augusti 2023
Svar från Krystal 8 aug. 2023
Kimberly, thank you for taking the time to rate your most recent stay. We are sorry to see it was not a superior experience. I hope you were able to share some feedback with the staff so that we can make improvements where needed.

8/10 Bra

Penny

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not worth the money
Would not stay at this location again. They ran out of the cooked box eggs for breakfast. When told the lady we were told there won’t be anymore till her manager comes in. They didn’t even have hard boil eggs. So there was no protein for those that need it. All the money we paid I feel a full breakfast would have been totally appropriate and not too much to ask for.
Bodde här 1 natt i augusti 2023

6/10 Okej

Dana

Reste med familjen
Fine for our purpose
It was okay for our purpose. We were just traveling through and needed an overnight. The carpet was old and smelled funny. The refrigerator rattled all night. But the room and bed were clean. Very Good Mexican restaurant close by… Casa Brava.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Postcard Show
Room was nice, comfortable and clean. Quiet area.
Bodde här 1 natt i augusti 2023

8/10 Bra

William

Affärsresenär
Convenient to where I was working
Bodde här 4 nätter i juli 2023

8/10 Bra

Kenneth

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice one night stay while traveling
Bodde här 1 natt i juli 2023