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Recensioner av Marlborough Hotel

2 out of 5
Marlborough Hotel
22 Stracey Rd, Norwich, England

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 69 av 113 recensioner" "
8 - Bra i betyg. 31 av 113 recensioner" "
6 - Okej i betyg. 7 av 113 recensioner" "
4 - Dåligt i betyg. 2 av 113 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 113 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

7,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

6/10 Okej

David

Gillade: Renlighet
The property was clean and the shower was good. The room I was in was near reception and I could here people coming on going in the night , so didn't get much sleep. Parking limited to four parking spaces at the hotel.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Marcus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Claire

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was a good size and clean. The bathroom was modern with lots of hot water. It was a quick walk to and from the train station and there are lots of dining options near by. One suggestion is that a small folding rack/table on which to put a suitcase would be handy.
Bodde här 1 natt i mars 2024

8/10 Bra

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Emelie

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was not cleaned professionally. Very dusty to - skirting, doors and radiators - stains on walls and doors to bedroom and bathroom, staining to carpet and torn to areas, heavy residue to walls/tiling inside bathroom - bathroom not clean, mould heavy to areas and paint peeling/mould to bathroom window/reveals. Bathroom window blind mouldy/dirty and not working. Bathroom stunk of damp/cat pee smell. None of the main room wall side lights worked, 3 x of them were extremely loose off the wall. 1 x extremely broken/cracked socket that had been taped over (which was the main accessible socket for the dressing table!), Breakfast was very limited, was told there is no kitchen in the premises for any breakfast (small cereal packets, some fruit, babybels, and toast), milk and yogurts inside a shared staff/customer fridge (did not look professional and smelt). Very poor for the cost of the breakfast, if I had known I would not of included this and purchased breakfast elsewhere. The only good thing about the stay was the staff, one member of staff was super helpful with regards to taxi services. Aside from this, I would not waste my money again on this hotel. It was not what I expected, for the payment of over £100 I would of expected a professionally cleaned property, not broken sockets and exposed electrics. The bathroom smell was offensive I was unable to leave it open for ventilation and to use. The windows were all so heavily mould around edges, it looked awful. Never again.
Bodde här 1 natt i mars 2024

6/10 Okej

Lamin

Affärsresenär
Gillade: Renlighet och personal och service
The room was too small. And shared toilet with other room. The toilet is located at a distance which is very inconvenient especially at night.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Matthew

Bodde här 1 natt i februari 2024

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, good value Hotel. Room was clean with plenty of space. Tea and coffee facilities with nice biscuits. Bathroom was clean with modern fittings. Easy walk to Norwich station and Norwich City centre.
Bodde här 1 natt i februari 2024

8/10 Bra

Marlon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The management and staff was always friendly and helpful. Overall the hotel has been clean, warm and cozy during the cold period. Fantastic location - walking distance from the train, buses and various dinning establishments and attractions. Staff has always been accommodating with any issue and willing to give recommendations! I would certainly recommend using this hotel again in the future!
Bodde här 23 nätter i december 2023

10/10 Fantastiskt

Erin

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible value for money - spotless and very comfy. Lovely staff - my Son is in Norwich so i use this hotel when I visit. And if you're lucky you can have a free parking space. Love it!!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Rohini

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible value for money! Spotless and spacious room with en-suite for this price? Helpful and welcoming staff as well. I will certainly stay here again.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Deborah

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Aleesha

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

8/10 Bra

Eric

Gillade: Personal och service
Aardig personeel
Douche deed het niet/slecht: was kapot. Ze hebben hun best gedaan het te fixen wat in het werkend niet lukte. Nette refund gekregen. Zeer aardig personeel daar!
Bodde här 2 nätter i december 2023
Svar från JV 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Maria Luisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från JV 13 dec. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Matt

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från JV 13 dec. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and friendly. Only down side would be the very limited amount of off street parking. Excellent value for money
Bodde här 1 natt i december 2023
Svar från JV 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

James

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cheap and cheerful. This property doesn't win luxury awards but it's perfectly adequate, clean and the staff are decent.
Bodde här 1 natt i november 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Mr Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking very limited, turn up before half 4 and you either risk it parking opposite or youll have to find a car park.
Bodde här 1 natt i november 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Paul

Bodde här 3 nätter i november 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A good stay. Very close to railway station and a short walk to town. Nice and clean.
Bodde här 1 natt i november 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Matthew

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Present Hotel
Room was nice spacious and clean, however the heater in the room was broken, left in a bit of an unsafe state, nice bathroom however the water from the shower does not have a lot of pressure. Staff were really nice and friendly, breakfast just have to help yourself to toast, cereals, tea/coffee, juice and some fruit. Parking is on street parking and you can only park for 2 hours between 8am and 6:30pm
Bodde här 1 natt i november 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

MR M

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Peter, Billingshurst

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is great but there were a couple is minor issues in the room. The bed missing two slates and the shower head was broken. Overall the facilities were fine but minor things need to be changed. I would use again not an issue.
Bodde här 1 natt i oktober 2023
Svar från Marlborough Hotel 13 dec. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Marcus

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly helpful staff, lovely room and great value
Bodde här 1 natt i oktober 2023
Svar från Marlborough Hotel 25 okt. 2023
Thank You for your recent review We hoping to see you again in future.Regards,Marlborough Hotel

10/10 Fantastiskt

Todd

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay for 2 nights. So close to train station.
Bodde här 2 nätter i oktober 2023
Svar från JV 23 okt. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Room was basic but met my need for somewhere to lay my head. Staff were very pleasant, mind.
Bodde här 1 natt i oktober 2023
Svar från JV 23 okt. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Steven

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från JV 23 okt. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Doug

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to trains and restaurants
A great deal for the money. There was a helpful gentleman who seems to always be in the lobby, and the people behind the desk were friendly. The shared bathroom was not a problem, its very clean and modern. I never had to wait for it.
Bodde här 4 nätter i september 2023
Svar från JV 6 okt. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Alex

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från JV 6 okt. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean, very comfortable and staff were really good. Stayed for the football and was like a 10 minute walk to the ground. Will stay again if i'm back up that way
Bodde här 1 natt i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Friendly and helpful reception staff. Immaculately and spotlessly clean spacious room with refurbished bathroom. A great base for a couple of days of exploration on a quiet street, especially if arriving by train as there is a shortcut to the station and historic centre if you're on foot (stepped access to a gentle hill)
Bodde här 1 natt i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very pleasant and helpful staff
Bodde här 3 nätter i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Boma

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For such an old property we were pleasantly surprised at the well-decorated room. The owners have obviously invested a lot of money in refurbishing all of the rooms to an extremely high standard.🙂
Bodde här 1 natt i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Lisa

Bodde här 1 natt i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Joanne

Bodde här 1 natt i september 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service from start to finish. Really clean and modern room.
Bodde här 1 natt i september 2023
Svar från JV 6 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Paul, Earlysville

Bodde här 1 natt i augusti 2023
Svar från JV 27 sep. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

6/10 Okej

Kristine

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Easy check in, nice people, but world’s cheapest mattress and world’s worst pillows. Would not return to this hotel
Bodde här 1 natt i augusti 2023
Svar från JV 27 sep. 2023
Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a smooth check-in experience and encountered friendly staff during your stay.We're truly sorry to learn that your sleep quality was not up to your expectations due to the comfort of the mattress and pillows in your room. Please know that we take your feedback seriously, and we will be addressing this issue promptly to ensure that our guests enjoy a more comfortable rest in the future. We are committed to enhancing our guests' experience, and your comments will assist us in achieving that goal.Thank You,Marlborough Hotel

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay, very easy walking to all Norwich attractions. Great people running a great business...give your support to these type of people and not the big hotel chains..
Bodde här 1 natt i augusti 2023
Svar från JV 28 aug. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Caroline

Bodde här 1 natt i augusti 2023
Svar från JV 28 aug. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location!
Great location with a shortcut right down to train station. Nicely upgraded older hotel. Staff very helpful. Perfect location if you are going to a football game. Also, pretty close to downtown.
Bodde här 2 nätter i augusti 2023
Svar från JV 28 aug. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

4/10 Dåligt

Lekhya

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
There is no proper ventilation and wash room was bad
Bodde här 1 natt i augusti 2023
Svar från JV 28 aug. 2023
Thank You for your latest review.We regret that your last stay at the hotel was not as per expectation. If these problems were informed to the reception at the time, those could have been resolved.Regards,Marlborough HotelRegards,Marlborough Hotel

10/10 Fantastiskt

Geoffrey

Bodde här 1 natt i augusti 2023
Svar från JV 28 aug. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bra

Jayne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location!
It's a small hotel, well located with it's own parking and it's a short walk to Norwich city centre.
Bodde här 1 natt i juli 2023
Svar från JV 28 aug. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel