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Recensioner av Sprowston Manor Hotel, Golf & Country Club

4 out of 5
Sprowston Manor Hotel, Golf & Country Club
Wroxham Road, Norwich, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 410 av 1003 recensioner" "
8 - Bra i betyg. 306 av 1003 recensioner" "
6 - Okej i betyg. 143 av 1003 recensioner" "
4 - Dåligt i betyg. 101 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 1003 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Eva

Bodde här 2 nätter i juni 2023

8/10 Bra

Jenny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt fint beläget hotell
Bodde tre nätter på hotellet med min 8-åriga dotter. Fantastiskt fint beläget, och för den golfintresserade helt perfekt. Cirka 10-15 minuter från Norwich city. Dock lite underliga tidsrestriktioner för barnen i inomhuspoolen (inte välkomna efter kl 20, inte heller mellan 13-14...), och man fick inte äta i restaurangen om man hade på sig gympaskor, även om man var gäst på hotellet. Vi var på en kort visit med mycket promenerande så det var det enda vi hade med oss så vi kan inte recensera maten annat än att frukosten var god och med gott urval.

10/10 Fantastiskt

Jane

Gillade: Renlighet och boendets skick och faciliteter
Lovely to find a hotel room that still has a bath in. Room very comfortable.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lucy

Gillade: Renlighet
Bodde här 2 nätter i april 2024

8/10 Bra

Davide

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good accomodation
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A serene environment, beautiful place for relaxation and leisure. I will visit with my family again.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lincoln

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 4 nätter i mars 2024

8/10 Bra

Adam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a beautiful Manor House set in lovely grounds. It is a 10 minute drive into Norwich. We were in a top floor room (no lifts) and it was very quiet in the hotel. There was a wedding but the music quietened around 11pm and didn’t disturb sleep. The evening menu was good, but quality not quite as expected, and more vegan desert options would be good. That and a safe place for bikes to be stored would have made it 5 star
Bodde här 1 natt i mars 2024

8/10 Bra

Edward

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the free use of the spa facilities
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Lesley

Affärsresenär
Gillade: Renlighet och personal och service
After a five hour drive was looking to a few moments to relax before going for something to eat, but my room was next to a young family who were obviously at the irritable stage and mum was trying to entertain them with ‘row row row your boat’ after several verses I contacted Amy on reception to see if I could move rooms. No issues with the request, new room offered, and one with a lounge area too. Very welcome. Comfy area and super comfy bed
Bodde här 1 natt i mars 2024

8/10 Bra

Keith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant hotel, helpful staff if a bit thin on the ground in reception at times. Nice restaurant but poor quality food for an establishment of this type. My wife and I ate in the restaurant both nights of our stay and at the prices being charged the food should be significantly better. A meal out should be a treat, but when the food is not of a standard which could be prepared at home, that is a concern. Our room was spacious and comfortable, however on our second night, the hotel was a lot busier and party revellers were very noisy in the corridors and rooms both sides of our room, from around 2am to 4.30am.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Alexandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always very welcoming. Clean bedroom and bathroom. Very quiet. Nice bar area. Varied breakfast. Use of the golf club house for coffee once breakfast was finished.
Bodde här 1 natt i mars 2024

8/10 Bra

MARK

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable place for an overnight stop
Bodde här 1 natt i mars 2024

8/10 Bra

Alan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Disappointing room service. No ventilation in room, windows secured from opening.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Ken

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good no problems had a good stay.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jagdish

Gillade: Bekvämligheter
All the wonderful facilities available, grounds and property lovely , staff very friendly.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Tina, BEDFORD

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely overnight stay at an old Manor House. Leisure facilities were too notch. The room and all areas were spotless. Staff on reception and in the restaurant and bar areas were very friendly and attentive. Would highly recommend and would not hesitate to stay again
Bodde här 1 natt i mars 2024

8/10 Bra

Martin

Bodde här 1 natt i februari 2024

8/10 Bra

April

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We chose to upgrade our room to a suite which was a great decision as the room was amazing! Spa treatment was also great although the treatment rooms are through the walkway for everyone to come through to the pool changing rooms so you can hear people talking outside. We had to ask for toilet roll and floors to be mopped inside the pool changing rooms but this was done when asked. The restaurant for dinner was fully booked so we had to leave the site to go for dinner which was a lovely meal in the end but not ideal to have to leave to go for dinner. When staying at a hotel you’d expect the restaurant to have enough space for hotel guests or to at least offer room service so this was a shame! Overall we had a nice stay but a few downfalls/ room for improvement that we felt needed to be mentioned.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jazzmin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

4/10 Dåligt

Cole

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Was very nice room, comfy and cozy. A shame about the spa bath being closed while we were there though. Also another thing was my partner got stuck in the lift and ended up having a panic attack, no matter how many times she pressed the call button no one came until I went down and got someone!!
Bodde här 2 nätter i februari 2024

8/10 Bra

Mandy

Bodde här 2 nätter i februari 2024

4/10 Dåligt

Francis

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathroom dirty. Stains on the floor and toilet. Rooms dated. Golf club nice. Grounds lovely. Just no care or attention
Bodde här 1 natt i februari 2024

8/10 Bra

Dawn

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

K

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A lovely hotel, worth the money.
Great room and good price. I had a suite room, which was roomy. Very clean, some furnishings could be either replaced or fixed as some were beginning to look a little tired. Dinner was lovely, great choice on the menu, not too much to choose from, but i dislike large menus. Breakfast service was buffet style, but everything was fresh.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly helpful staff and easy parking and access
Bodde här 1 natt i januari 2024

6/10 Okej

Jane

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Shane

Bodde här 1 natt i januari 2024

6/10 Okej

Kirstian

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Ok. Disapointed!! Pre arrival was great, made a speical request and they were great. Dinner including service was great..... The room was good, if not in need of a duster. The next mkring it went very very wrong! Breakfast, arrived as booked told table was ready then told oh, someone took it and had to wait another 15 mins and watch them forget about us while they seated others. Once we were finally in, there was no food,told there would be a wait for food. When food arrived there were no sausages but we were told we could leave our plates under the hot lights until they were ready (another 10mins), only whole fruit available and very little choice. Drank the apple juice and it had bits in it, got another and wodered why it did the same. Turns out the glasses were dirty. Add to that no cutlery, inattentive staff and i would say avoid breakfast. Hit the health club after, staff member eating at desk, full mouth while taking to us. Dirty chaging area........we stopped there and just left
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Anthony, Peterborough

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We wanted to explore Norwich city and this was the perfect pad to commute to and from. Really warm, comfy and with great staff and facilities. Now we know how family friendly it is, we'll be back next time with the kids.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Tony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ruth

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Room spacious. Hotel pool - fabulous. Breakfast - lots of choice and plentiful. Staff very pleasant and helpful.
Bodde här 2 nätter i januari 2024

8/10 Bra

David

Bodde här 1 natt i januari 2024

8/10 Bra

Roy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Tony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024

6/10 Okej

Sharron

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lovely setting, comfortable beds and nice leisure facilities. However, we tried to order some food at 7.pm ( just a snack from the bar) In response we were informed the restaurant was full. We only asked for a sandwich or snack but there is nothing available unless you book in to the expensive restaurant for a meal. A sandwich or snack is not offered, only suggestion was to order a take away meal.
Bodde här 2 nätter i januari 2024

8/10 Bra

Tina

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed stay
Stayed in the standard double room which is spacious and bed really comfortable. Pool was lovely and warm. Steam room wasn't that steamy, but maybe not always like that? Reasonable price for high standard room and pool/spa. Reception staff really friendly.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

LINX ELECTRICAL

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay
Stopped over with work. Ate in the restaurant i had gammon which was very good let down though with chip's that could have been reheated from lunch peas were hard too.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mick

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Joel

Bodde här 1 natt i januari 2024

8/10 Bra

Adam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Steven

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great 👌 hotel
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Mike

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Room needed a little maintenance, could have done with a few more t-bags, otherwise all good
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Alexandra

Bodde här 1 natt i januari 2024

8/10 Bra

Ronni

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were welcoming, providing excellent customer service when I needed it. The room was a good size having all the amenities I needed.
Bodde här 2 nätter i december 2023

4/10 Dåligt

Ajay

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
At check in, only one person was available. Long wait. On arrival, we were informed spa was closed, no dinner reservations available. Car park spaces were minimal. Our room, the Hinckley Suite, was not cleaned properly, and there were stains and water marks, all over the bathroom. The pool was crowded, with only a handful of loungers. This hotel cannot cope with a large number of guests.
Bodde här 3 nätter i december 2023

8/10 Bra

Kirsty

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Ryan

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Darren

Gillade inte: Personal och service och boendets skick och faciliteter
My recent experience at Sprowston Manor Hotel in Norwich left much to be desired, as several issues marred what should have been a pleasant stay. Unfortunately, the hotel fell short of expectations in various aspects starting with check-in where they confirmed the booking had been shortened by one night but were unable to change the booking and thus had to charge me for the whole stay promising to refund the extra nights stay on check out. This is not worry me to start with as one assumed you could charge bar bills and extras to your account. HOW wrong I was every transaction was paid for no normal hotel account was possible. The cleanliness of the rooms was a major letdown, I must stress I am referring to the issue that the hotel staff are not allowed by HEAD OFFICE policy to enter your room during your stay. This means on a extended stay of several nights floors not cleaned or hoovered, sinks not cleaned, toilets not cleaned etc. The failure to maintain a clean and sanitary environment was not only disappointing but also unacceptable from a luxury hotel. Moreover, the hotel failed to adhere to its own policies of asking guests to leave full bins, cups and dirty towles outside the hotel room. They stated that they would be removed and replaced with fresh ones. This policy causes a unsightly atmosphere and left guests questioning the basic standards of cleanliness and service. Walking from the reception through the hotel with clean towels, cups and toilet paper is not what I
Bodde här 5 nätter i december 2023