Hotell i Norwood

“My daughter and I came for the pool area the hot tub was completely closed off and not working and the pool was not very clean the water was so cloudy you could not even see the bottom of the pool. There were no pool towels on the first day we had to ask a couple times up front and the next day there were a few in the morning. When we checked in at 3:15 most of the rooms were not cleaned because they said housekeeping was running behind”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“Good”

“Great service since the moment I walked in. The room was amazing and the breakfast was delicious. The monthly you walk through the doors you already know you will be having a great stay and experience.”

“Pool & hot tub were out of service. Breakfast was average. We booked through a third party so we’re placed at the end of the hall 2nd floor & heard a pipe/water noise throughout the night. ”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. ”

“We had a great stay! We were always greeted and helped with friendly staff. The room was clean and well stocked. The pool was perfect with warm water and supplied with fresh towels. Breakfast was well stocked with lots of options for a very quick meal like cereal, toast, or yogurt. If you’re looking for a decent “hot” breakfast you won’t find it here. Overall we had a very comfortable stay and would stay again!”

“Breakfast was good, but it could use a protein. Rooms curtains were torn up, but I'm used to it”

“I booked at this property but had to cancel due to an emergency and they would not let me cancel. The property could not be contacted to even let them know what was going on. Do not stay at this hotel. A SCAM.”

“Room was too hot at arrival- had to call Maintenance. Temp fluctuated. Restaurant was convenient, good food but slow service. Prepaid for breakfast- could have been good but no entrees available- staff said someone had called in sick and they “were doing the best they can.” Still beat typical continental type breakfast of most hotels. Clean room, comfortable. Good location. Not sure if I would stay here again.”

“Needs some repair but overall clean”

“When I arrived the staff told me my booking did not sync through Expedia and I’d have to call Expedia for a refund. Expedia tried to resolve things and the hotel gave me a room with the remote missing to the A/C. The staff gave me a spare remote that wasn’t the same brand as the A/C and didn’t work. I couldn’t open the door because it was swollen shut. When I finally got in, it was so humid and I took a look around and opened my window to be staring at a bunch of people in the indoor pool.”

“Room was clean the staff nice the property is dated and needs a lot of cleaning up their phone system didn't even work”

“Nice”

“Staff is friendly as always, however we got upgraded to a room since our room the lock was dead. The upgraded room had hair in the bed- long hairs short hairs, the garbage can had shavings from someone in it, the shower and the floor had “short and curly” hair all over. (If you know what I mean by those. ) we told the staff about it and just said please change the bedding and clean our room instead of moving us again. We came back that evening bedding was changed and looked somewhat vacuumed....

“One night two rooms, one tv remote did not work. Ac/heat temp panel was hard to read numbers. Bathroom light switch turned on fan too, not separate. One room had a bathroom light out. Beds were comfortable, they said they could open breakfast room a few minutes early if we wanted. Nice check in person. ”