Hotell i Nuevo

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Buen servicio y limpieza”

“no”

“Our stay was good. Rooms were cleaned daily. The Balcony I would not book again. they pigeons were always on ledge and made it dirty with their poop. I don't think the outside balcony was cleaned though-out our stay. It kept us from enjoying it - and although its ocean view you face the street and hear the cars at night along with the waves of the beach, past the street view. I think it was an extra expense of money that i could have saved.”

“The room was very musty and the staff were not very hospitable. No shuttle. No towels when you got out of the hot tub or pool.”

“Okey”

“Front desk is not friendly”

“Fint hotel i närheten av flygplatsen. Nära till stranden och beachen. Trevlig pool. Bra frukost för att vara i Puerto Rico/USA.”

“Minimal städning. Heltäckningsmatta kunde man inte gå barfota på. Då fastnade gamla hårstrån, damm mm. som sedan hamnade i sängen.”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“Nice HOT breakfast is always a Plus!!!”

“Excellent Hotel”