Hotell i Nuevo

“Okey”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Beautiful and nostalgic location. Very Frank Sinatra like. Established in 1958 and parts of the room were in need of repair and showed it. No water in San Juan impacted the pool. Pool staff was great; however, towels and chair covers were stained.Not what I expected from this hotel. Staff was notvthe friendliest in many cases, especially when checking in, felt like we were bothering when asking for service. This seemed to be the case throughput the libby and bars. Ckeaning crew and the...

“Customer service was horrible”

“Great place to stay ”

“Ernesto at check was beyond helpful. Cleared up a mixup with our reservation in no time. The entire resort is fantastic! The adult pool needs to be refurbished a bit, but was very serene for relaxing. Overall an excellent stay!”

“Fint hotel i närheten av flygplatsen. Nära till stranden och beachen. Trevlig pool. Bra frukost för att vara i Puerto Rico/USA.”

“Yes breakfast was fresh. Pool was nice ”

“Parking is convenient but you had to pay .the room are clean and comfortable ”

“The view was nice, room looked nice and clean however, there wasn’t enough counter space. Also, the A/C didn’t put out enough air and didn’t cool the room very well. The one thing that we didn’t appreciate was when there was no transparency when we ordered drinks on the beach in regards to being upfront about the expensive service charge. An average 12 ounce beer and a 12 ounce pina colada…$34 plus a tip, $40 total. Probably won’t stay at this place again.”

“Todo estuvo bien”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“you need a elevator, for handy cap person,and a breakfast station.”

“I love this hotel !!!”

“The beach was wonderful and we had a great view ”