4 outdoor pools, pool umbrellas, sun loungers

Recensioner av Conrad Bali

5 out of 5
Conrad Bali
Jalan Pratama 168, Tanjung Benoa, Nusa Dua, Bali

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 614 av 1004 recensioner" "
8 - Bra i betyg. 283 av 1004 recensioner" "
6 - Okej i betyg. 64 av 1004 recensioner" "
4 - Dåligt i betyg. 25 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1004 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mohamed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotel, Mycket vänliga personal
Allt Var perfekt
Bodde här 4 nätter i januari 2024
Svar från Febio 16 jan. 2024
Amazing! Thank you for sharing your review Mohamed!

8/10 Bra

Patrik

Gillade: Renlighet, personal och service och rummets bekvämlighet
Hotellet för närvarande under ombyggnad men störde inte så mycket. Stort hotell vid stranden med trevlig personal och bra service. Något slitet och stort hotell med långa och många gångar till hotellrummen. Utlovades bäddsoffa i rummet på hotels.com något som inte fanns eller gick att lösa, fick heller inte ersättande extrasäng utan extra betalning (som var relativt dyr), fick skjuta ihop sängarna till en större säng så att även vår tonåring fick plats.
Svar från Stephane Roubin 9 maj 2018
Dear Patrik, Thank you for your feedback about your stay with us, it is truly appreciated. Hope to welcome you again to experience another wonderful stay. With regards, Stephane Roubin Director of Operations

6/10 Okej

Jenny

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Mediocre - some bad management decisions
Neither under- nor overwhelmed. Slow check-in. Nice beach. However two things that cause me to dislike this place: the front picture of a beautiful pool area when promoting this hotel when booking online is in fact exclusive to suite guests and very misleading. Secondly - they charge you to use the beach huts within the hotel area even if you stay at the hotel!!!! All five star feeling lost to me. Bad management decision who really destroy the lux resort feeling I believe they’re striving for.
Bodde här 4 nätter i januari 2018
Svar från Frederic Lebegue 27 feb. 2018
Dear Jenny, Thank you for your review. Please accept my sincere apologies if you did not experience our usual flawless check-in process. An ongoing training program is in place to ensure that our team can provide guests with the utmost professional service and this consistently. In conjunction with the image on our website, we do have some pictures of the resort for the guest reference when make the booking. With 350 meters of beachfront, our 15 private bales are indeed a key feature of the resort and such premium facilities are much appreciated for the extra comfort they provide. It is available with premium amenities, service and dining credit. Thanks again for your comments and they are much appreciated. We hope to have an opportunity to welcome you back on your next visit soon. With regards, Frederic Lebegue General Manager

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt Hotell med familjekänsla
Otroligt härligt hotellområde, med en fin mix av lyx, avslappning men ändå inte stelt

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

YUKIHIDE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very beautiful hotel! Staff & Service are also excellent!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Things started off a bit rocky but there is nothing like excellence customer service to rectify things. Top notch customer service! Great restaurants. Spa and amenities great. Location great. They just need smart TV’s
Bodde här 5 nätter i april 2024
Svar från Kevin 3 maj 2024
Dear Tracy,Thank you for sharing your feedback with us. We're delighted to hear that our top-notch customer service was able to turn around your experience and make your stay memorable. It's wonderful to know that you enjoyed our restaurants, spa, amenities, and convenient location.We appreciate your suggestion regarding smart TVs and will certainly consider it for future enhancements. Your satisfaction is important to us, and we're committed to continually improving our services to meet the needs of our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future.Best, Kevin

10/10 Fantastiskt

Shitalben

Gillade: Bekvämligheter
The whole experience at Conrad was beautiful. They welcomed me and made sure my birthday was done correctly. The staff was wonderful and tje property was nice and clean.
Bodde här 3 nätter i april 2024
Svar från Kevin 30 apr. 2024
Dear Shitalben,We're thrilled to hear you had a beautiful birthday experience at Conrad! It's our pleasure to ensure every guest feels welcomed and celebrated. Thank you for appreciating our attentive staff and the cleanliness of our property. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back for more memorable experiences in the future!Best, Kevin!

8/10 Bra

Alain, Clamart

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with nice people but not enough activities in April compared to last year.
Bodde här 16 nätter i april 2024
Svar från Kevin 30 apr. 2024
Dear Alain,Thank you for your feedback!We're delighted to hear that you found our hotel beautiful and our team members welcoming. We appreciate your observation regarding the activities available in April compared to last year. We continuously strive to enhance our offerings and will certainly take your comments into consideration as we plan future activities and events. If there are specific activities or amenities you would like to see more of, please feel free to share your suggestions with us.We hope to have the opportunity to welcome you back and provide an even more memorable experience in the future. Best, Kevin

10/10 Fantastiskt

Navjit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Kevin 30 apr. 2024
Dear Navjit,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best,Kevin

10/10 Fantastiskt

Patricia Carol

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
St
Bodde här 10 nätter i april 2024
Svar från Kevin 30 apr. 2024
Dear Patricia Carol,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best,Kevin

10/10 Fantastiskt

stewart

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kevin 30 apr. 2024
Dear Stewart,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.Best,Kevin

10/10 Fantastiskt

Daniel, Dublin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel with amazing service. We travelled as a family with 2 kids and the hotel was perfect for us. The breakfast was very good and very very diverse. The room was large and modern. The only downside is the beach. We couldn’t swim in the ocean because of the seaweed and all the rubbish on the shore.
Bodde här 4 nätter i april 2024
Svar från Kevin 25 apr. 2024
Dear Daniel,Thank you for sharing your recent experience at our hotel. We are thrilled to hear that you enjoyed our excellent service and found our facilities to be suitable for your family, especially the spacious and modern room.We appreciate your feedback regarding the beach conditions. Please rest assured that we will address this concern with our team to ensure a more pleasant beach experience for our guests in the future.We hope to welcome you and your family back for another memorable stay soon.

10/10 Fantastiskt

Lai Mun Andrea

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hospitality and customer service is impeccable. Really enjoyed my stay. If really to nick pick, to have shuttle bus service to nearby shopping area. Will stay here again!
Bodde här 3 nätter i april 2024
Svar från Kevin 24 apr. 2024
Dear Andrea,Thank you for your glowing review! We're delighted to hear that you experienced excellent hospitality and impeccable customer service during your stay with us. Your feedback regarding the shuttle bus service to nearby shopping areas is duly noted, and we'll certainly consider implementing it to enhance our guests' experience further. We're thrilled that you enjoyed your time with us and look forward to welcoming you back for another fantastic stay!

10/10 Fantastiskt

Abdalrahman

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous resort on the ocean with beautiful swimming pools, open spaces, high class restaurants and amazing breakfast buffet. Amazing, courteous and hospitable staff just made our stay the more enjoyable and amazing. Highly recommended.
Bodde här 5 nätter i april 2024
Svar från Febio Dewangga 22 apr. 2024
Dear Abdalrahman,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our gorgeous resort. It's wonderful to know that you appreciated our beautiful swimming pools, high-class restaurants, and amazing breakfast buffet.We're especially delighted that our staff's hospitality enhanced your experience. Providing courteous and hospitable service is always our priority, and we're glad that it made your stay even more enjoyable.Thank you for recommending us, and we look forward to welcoming you back for another amazing stay in the future.

10/10 Fantastiskt

Cheyenne, San Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was the nicest people on earth. We got the villa with private pool and its in an area next to the spa and pretty quiet side. They have 3 restaurants and they are all amazing. Exceeded our expectations. They said nusa dua is far from everything but it wasnt that bad. Maybe an hour from tour meet ups. They are on top of their whatsapp account to talk to guest for any request. Gonna miss the hospitality of this hotel. Thank tou everyone!
Bodde här 3 nätter i april 2024
Svar från Febio Dewangga 22 apr. 2024
Dear Cheyenne,Thank you for your glowing review! We're thrilled to hear that our staff made your stay memorable and that you enjoyed your villa with a private pool. It's fantastic to know that our restaurants exceeded your expectations and that our location in Nusa Dua wasn't too inconvenient for your tour meetups.We appreciate your kind words about our hospitality and hope to welcome you back to Conrad Bali in the future!

10/10 Fantastiskt

Arunkumar

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large & spacious rooms. Excellent property with a private beach.
Bodde här 3 nätter i april 2024
Svar från Febio Dewangga 22 apr. 2024
Dear Arunkumar,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our spacious rooms and our beautiful property with its private beach.We hope to welcome you back for another excellent stay in the future!

10/10 Fantastiskt

Simon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed here from 31/3 to 7/4 in Room 1321 with my wife and 1 child. We were so impressed and blown away with how amazing this resort was. The staff are so attentive and will attend to any request we had. We just relaxed by the most amazing pool the entire time, the poolside waiters were superb (special mention to Marta) who would always ensure we had enough towels, water etc. Room was fine, always clean and plenty of bottled water supplied daily. The grounds are immaculately kept by the groundskeepers. The breakfast buffet was superb, had a choice of eggs (scrambled, fried & poached), omelette, bacon, pancakes, cereals, granola, pastries and a large selection of Asian food. You will not go hungry. They even have a menu that you can order from which is included at no extra cost. The menu had such things as eggs benedict & avocado on toast. I have included a photo of the table breakfast menu. Juices at breakfast can be made to order or you can pour your own. We will definitely be returning in 2025 to Conrad Bali (Nusa Dua).
Bodde här 7 nätter i mars 2024
Svar från Kevin 22 apr. 2024
Dear Simon,Thank you so much for sharing your wonderful experience at Conrad Bali! We're thrilled to hear that you and your family had such an enjoyable stay with us.It's fantastic to hear that you found our staff to be attentive and accommodating, and that you were impressed by the poolside service, especially Marta's exceptional care. We're also delighted that you enjoyed the cleanliness of your room, the beautifully maintained grounds, and the delicious breakfast buffet with its wide array of options.We can't wait to welcome you back in 2025 for another fantastic stay at Conrad Bali!

10/10 Fantastiskt

Summer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Kevin 22 apr. 2024
Dear Summer,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

4/10 Dåligt

Hannelore

Reste med sin partner
Gillade: Bekvämligheter
Eine viel zu große Anlage, unübersichtlich und uncharmant. Grauer Beton. Hallender Frühstücksraum (stressig) mit mittelmässigem Frühstück. Viele Optionen, aber nichts richtig schmackhaft. Kein Joghurt. An den diversen Pools nicht eine (!) freie Liege. Wir haben uns nicht wohl gefühlt.
Bodde här 1 natt i april 2024
Svar från Febio Dewangga 22 apr. 2024
Dear Hannelore,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's disappointing to hear that you found our facility too large and confusing, and that you didn't feel comfortable.Your comments regarding the breakfast options and the availability of loungers at the pools have been noted, and we will take them into consideration as we strive to improve our services and amenities.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 Fantastiskt

KENJI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024
Svar från Kevin 22 apr. 2024
Dear Kenji san,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

8/10 Bra

Timothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Kevin 22 apr. 2024
Dear Timothy,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

10/10 Fantastiskt

Gloria, Loveland

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely beachfront hotel with great meal options, wonderful views, and very helpful staff. Fauzie was the perfect guide, driver, host. Highly recommend!
Bodde här 2 nätter i mars 2024
Svar från Febio Dewangga 22 apr. 2024
Dear Gloria,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay at our beachfront hotel and that you found our meal options to your liking. It's fantastic to know that you appreciated the wonderful views and the helpfulness of our staff, especially Fauzie, who went above and beyond to ensure you had a perfect experience.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another memorable stay in the future.

10/10 Fantastiskt

Masoud

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
loved the friendliness and facilities, will re-visit again!
Bodde här 6 nätter i mars 2024
Svar från Kevin 5 apr. 2024
Thank you, Masoud!We're delighted to hear that you loved the friendliness of our staff and enjoyed our facilities.It's wonderful to know that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay at Conrad Bali!Best, Kevin

10/10 Fantastiskt

Maryam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
loved the friendliness and facilities, will re-visit again!
Bodde här 6 nätter i mars 2024
Svar från Kevin 5 apr. 2024
Thank you, Maryam!We're delighted to hear that you loved the friendliness of our staff and enjoyed our facilities. It's wonderful to know that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay at Conrad Bali!Best, Kevin

10/10 Fantastiskt

Yuki

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテルもスタッフも最高でした!!
Bodde här 4 nätter i mars 2024
Svar från Kevin 5 apr. 2024
Thank you, Yuki!We're thrilled to hear that you had a great experience with us at Conrad Bali. Our team works hard to ensure that every guest feels welcome and enjoys their stay.If you have any specific feedback or suggestions for us, please feel free to share.We hope to welcome you back again soon for another fantastic stay!Best, Kevin

8/10 Bra

Sharon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conrad Bali is a beautiful resort and the staff are excellent. However, it is difficult to find out about activities at the resort as most are not advertised. Even though the resort was no where near capacity we were unable to get reservations at the seafood restaurant. Another guest told us we needed them! Many dining options within walking distance. Prices a bit high for Bali!
Bodde här 5 nätter i mars 2024
Svar från Kevin 5 apr. 2024
Thank you for your review, Sharon.We're delighted to hear that you found Conrad Bali to be beautiful and our staff excellent.We apologize for any inconvenience regarding the difficulty in finding information about resort activities. Your feedback is valuable, and we'll work on making this information more accessible to our guests. Regarding reservations at the seafood restaurant, we apologize for the oversight and will review our processes to ensure better communication.We're glad you enjoyed the dining options nearby, although we're sorry if you found the prices higher than expected.We appreciate your input and hope to welcome you back for a more seamless experience in the future! Best, Kevin

10/10 Fantastiskt

Ramanjot

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Went on a family vacation.Loved how each staff member always greeted us with smiles on their faces and their service was excellent. The only negative thing is the beach as it was low tide during our stay. But we have a lagoon access room so didn't miss the beach.
Bodde här 5 nätter i mars 2024
Svar från Kevin 29 mars 2024
Dear Ramanjot,Thank you for sharing your experience! We're delighted to hear that you enjoyed your family vacation with us and appreciated the warm hospitality extended by our staff. We apologize for any inconvenience caused by the low tide at the beach but are pleased to know that your lagoon access room provided an enjoyable alternative. We look forward to welcoming you back for another memorable stay at Conrad Bali!

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i mars 2024
Svar från Kevin 29 mars 2024
Amazing! Thank you for sharing your review Grant!

10/10 Fantastiskt

Albert, San Mateo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, comfortable. Very good and friendly staff. Good food selection in restaurants.
Bodde här 1 natt i mars 2024
Svar från Febio Dewangga 26 mars 2024
Dear Albert,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, comfortable, and enjoyed the friendly service provided by our staff.It's wonderful to know that you also appreciated the food selection in our restaurants. We hope to welcome you back again soon for another enjoyable stay!

8/10 Bra

Ashley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall we had a good experience, but there were a couple of not so great things. (We have 2 kids under 5, so that influenced my review) 1. The property is beginning to look tired. 2. The kids club was OK, given the internet hype, it fell short. 3. When we factored in the additional cost of breakfast buffet alone, it was expensive. We moved to a Hyatt brand in Sanur, way newer, way better facilities, way better food, and it was about the same cost. 4. There’s not many restaurants or things to do within close proximity to this location. On the plus side: 1. Huge pools 2. Quiet with lovely grounds
Svar från Febio Dewangga 26 mars 2024
Dear Ashley,Thank you for your valuable feedback. We're glad to hear that you enjoyed the spacious pools and tranquil ambiance of our grounds. However, we apologize for any shortcomings you experienced, especially regarding the tired appearance of the property, the kids club, and the breakfast cost. We understand the importance of providing updated facilities and a variety of activities for families with young children. Your comments will be shared with our team for further improvement. We appreciate your patronage and hope to welcome you back in the future for a more satisfying experience.

10/10 Fantastiskt

Rita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beyond amazing
Bodde här 8 nätter i december 2023
Svar från Kevin 25 mars 2024
Dear Rita,Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. We strive to exceed expectations and provide unforgettable stays for all our guests. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional experience in the future.

10/10 Fantastiskt

KOHEI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
施設内のホスピタリティは大変よかったです。 朝食、プール、部屋での居心地、レストラン、海辺の景色、ヨガ。どれも、満足いくものでした。
Bodde här 4 nätter i mars 2024
Svar från Kevin 25 mars 2024
Dear Kohei San,Thank you for sharing your feedback with us!We're delighted to hear that you had a satisfying experience during your stay. It's wonderful to know that you enjoyed the hospitality, breakfast, pool, room comfort, restaurant, seaside view, and yoga facilities. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!

10/10 Fantastiskt

Shaneel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff. Wisti, widi, Manik and mingu -chef's, nanta... So many names. Its the staff that make it such an amazing experience for us. At coffee place Mascaya and Dewa. Puttu S in kitchen. Chef Mingu and Chef Manik are super nice and made sure i have good vegetarian option food. Just super happy with the hospitality of staff.
Bodde här 4 nätter i mars 2024
Svar från Kevin 25 mars 2024
Dear Shaneel,Thank you for your wonderful review!We're thrilled to hear that our staff, including Wisti, Widi, Manik, Mingu, Nanta, Mascaya, Dewa, Puttu S, Chef Mingu, and Chef Manik, contributed to making your experience amazing. It's delightful to know that they provided excellent hospitality and ensured you had good vegetarian options. We'll be sure to pass along your kind words to our team.We hope to welcome you back soon for another exceptional stay!

10/10 Fantastiskt

Harish

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great people
Bodde här 9 nätter i februari 2024
Svar från Kevin 12 mars 2024
Dear Harish,Thank you so much for your kind words!We're thrilled to hear that you had an impeccable experience with us and that you found our hotel beautiful with fabulous team member. It's wonderful to know that you had an amazing holiday, and we can't wait to welcome you back for another fantastic stay.

8/10 Bra

Courtney, Mission

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was wonderful about this hotel, beautiful and top notch. They even upgraded our room which was stunning and the complimentary breakfast to go was wonderful. I would have given this place 5 stars but only one thing made me not and that was how rock solid the bed was. So solid that I could not actually sleep on the bed and instead slept On the couch and that just shouldn’t be when you’re at a high end 5 star hotel like the Conrad. The bedding linen should be top of the line, the bedding should be comfortable and the pillows should be top notch. The bed was harder than the floor and that just can’t be. The couch was perfect to sleep on so that saved the night.
Bodde här 1 natt i februari 2024
Svar från Febio Dewangga 4 mars 2024
Dear Ms. Courtney,Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed many aspects of your experience, including the room upgrade and complimentary breakfast. However, we apologize for the discomfort you experienced with the bed. Your feedback is valuable, and we will address this issue with our team to ensure that our bedding meets the high standards expected of a luxury hotel like Conrad. We appreciate your patronage and hope to welcome you back for a more comfortable stay in the future.

10/10 Fantastiskt

Tor

Bodde här 6 nätter i februari 2024
Svar från Kevin 22 mars 2024
Amazing! Thank you for sharing your review Tor!

10/10 Fantastiskt

Gary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a lovely week at the Conrad. The staff couldn’t be more helpful and friendly. The room was spacious and very clean but bathroom needed a little updating. Spa facilities were excellent. Swimming pools were great and water lovely and warm. Cocktail hour (4-6pm) by the pool was wonderful. Buffet dinner and traditional dance in the suku restaurant was good but a little overpriced for what you get at the buffet. A great distance from the airport so no long transfer times.
Bodde här 7 nätter i februari 2024
Svar från Febio Dewangga 19 feb. 2024
Dear Gary,Thank you for sharing your experience with us!We're delighted to hear that you had a lovely week at Conrad Bali and that our staff provided helpful and friendly service throughout your stay. It's great to know that you found your room spacious and clean, although we appreciate your feedback regarding the bathroom and will certainly consider updates.We're thrilled that you enjoyed our spa facilities and swimming pools, and that you had a wonderful time during cocktail hour by the pool. Your feedback regarding the buffet dinner and traditional dance at Suku restaurant is noted, and we'll take it into account for future improvements.We're pleased to hear that our location provided convenience for you with no long transfer times from the airport.Thank you once again for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay!

10/10 Fantastiskt

Ghalib

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was incredible. We enjoyed the entire 6 days.
Bodde här 5 nätter i februari 2024
Svar från Febio Dewangga 19 feb. 2024
Dear Ghalib,Thank you for your wonderful review!We're thrilled to hear that you had an incredible experience with us and enjoyed your entire 6-day stay. Our team works hard to provide exceptional service, and it's fantastic to know that their efforts contributed to your enjoyable stay.If you have any specific highlights or moments you'd like to share, or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay!

4/10 Dåligt

YUKARI

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
felt very old facilities and service so so. last time we stayed at intercontinental hotel and it was more reasonable price but we were more satisfied with service.
Bodde här 4 nätter i februari 2024
Svar från Febio Dewangga 19 feb. 2024
Dear Yukari,Thank you for sharing your feedback.We're sorry to hear that you felt our facilities were outdated and that the service was average. We always aim to provide the best experience for our guests, and we apologize if we fell short of your expectations. We appreciate your comparison with the Intercontinental Hotel and will take your comments into consideration for improvement.If there's anything specific you'd like to address or discuss further, please feel free to reach out to us at febio.dewangga@conradhotels.com. We value your input and hope to have the opportunity to welcome you back for a more satisfying experience in the future.

10/10 Fantastiskt

Heather

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely impeccable. The hotel is beautiful, the service is fabulous. We had an amazing holiday. I can't wait to go back.
Bodde här 4 nätter i februari 2024
Svar från Febio Dewangga 19 feb. 2024
Dear Heather,Thank you so much for your kind words!We're thrilled to hear that you had an impeccable experience with us and that you found our hotel beautiful with fabulous service. It's wonderful to know that you had an amazing holiday, and we can't wait to welcome you back for another fantastic stay.

10/10 Fantastiskt

Harrison

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful location for our engagement - fantastic support from staff for the occasion too!
Bodde här 1 natt i februari 2024
Svar från Febio 9 feb. 2024
Thank you so much, Harrison!We're thrilled to hear that you had a beautiful engagement at our location. Our staff is dedicated to providing exceptional support for special occasions like yours. Congratulations again!

10/10 Fantastiskt

Marie p.

Bodde här 2 nätter i februari 2024
Svar från Kevin 21 mars 2024
Amazing! Thank you for sharing your review Marie p!

10/10 Fantastiskt

Donald, Suttons Bay

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful room! Gorgeous property!
Bodde här 4 nätter i januari 2024
Svar från Febio 5 feb. 2024
Thank you Donald for your lovely review!We're delighted to hear that you enjoyed our beautiful rooms and found our property gorgeous. We hope to welcome you back for another wonderful experience at our resort soon!

10/10 Fantastiskt

Ronak

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i januari 2024
Svar från Febio 2 feb. 2024
Wonderful! Thank you for sharing your review Ronak!

10/10 Fantastiskt

Erhan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was in a very good neighborhood in Bali. It is close to the Bali Collection shopping center where you can go with their shuttle. Hotel provided us with complimentary bottled water as much as we needed. This was very convenient since we were told that it may not be good to drink or use the tap water, even for brushing teeth. Beach was ok but in some mornings it was covered with seaweed probably because of the tide, but then disappered. However, the beach was not good for swimming because of the jetskis running around. A safe area was created close to the beach with a line. Sand in the beach was of good quality. We had half board and ate at the hotel most of the time. Once we went to the Jimbaran beach, on the other side of the island. Half board was designed very conveniently so that if you are staying 5 nights, you have 5 meals and can use them for any lunch or dinner. We used two of our half board meals for the special night at Susu restaurant, fire dance and kecak dance nights. Staff was very friendly, respectful, and helpful with a smiling face. All of them were standing ready to help you. People at all the restaurants had the same attitude and making sure the guests to feel welcome all the time. I could not mention any names because we don't know their names but we know one that we know, Riri was one of them who was respectful with a smiling face. We enjoyed our time there.
Bodde här 7 nätter i januari 2024
Svar från Febio 2 feb. 2024
Dear Erhan,Thank you for your recent stay with us and for sharing your feedback. We're glad you enjoyed our convenient location, complimentary bottled water service, and the flexibility of our half board option. We apologize for any inconvenience caused by seaweed on the beach and appreciate your feedback on the jet skis. It's wonderful to hear that you had a memorable dining experience at Susu restaurant and that our staff, including Riri, provided excellent service. We hope to welcome you back soon for another enjoyable stay.

10/10 Fantastiskt

Thamo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Conrad, we will go there again. 1st time in Bali, in Conrad, the hotel is exceptional. My family thoroughly enjoyed the amnesties, most of all the lagoon pool. The staff were awesome, te service is fantastic. The management team doing wonderful job there.
Bodde här 5 nätter i januari 2024
Svar från Febio 5 feb. 2024
Thank you, Thamo for your fantastic review!We're thrilled to hear that you had an exceptional first-time experience in Bali at Conrad. It's wonderful to know that your family thoroughly enjoyed the amenities, especially the lagoon pool.We appreciate your kind words about our staff and management team. We look forward to welcoming you back for another memorable stay!

10/10 Fantastiskt

Kai Ho Eric

Bodde här 4 nätter i januari 2024
Svar från Febio 2 feb. 2024
Wonderful! Thank you for sharing your review Eric!

10/10 Fantastiskt

Stivens

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the pool area. The staff is super friendly. The breakfast was first class. My family loves the Conrad. We will be back for sure.
Bodde här 6 nätter i januari 2024
Svar från Febio 5 feb. 2024
Thank you Stivens for your wonderful feedback!We're thrilled to hear that you enjoyed our pool area, friendly staff, and first-class breakfast. It's delightful to know that your family loves Conrad Bali. We can't wait to welcome you back for another memorable stay!