4 utomhuspooler, parasoller och solstolar

Recensioner av Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

5 out of 5
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel
Jl Pratama, No 86, Tanjung Benoa, Kuta Selatan, Badung, Nusa Dua, Bali

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 275 av 401 recensioner" "
8 - Bra i betyg. 88 av 401 recensioner" "
6 - Okej i betyg. 25 av 401 recensioner" "
4 - Dåligt i betyg. 12 av 401 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 401 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Emma

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Härlig vistelse med vår ettåring. Jättebra service, enda minus är att det ligger en liten bit från de roligare restaurangerna.
Bodde här 7 nätter i oktober 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 25 okt. 2023
Dear Emma,Thank you for taking the time to review your stay with your one year old. We are delighted to hear that you enjoyed your experience with us and appreciate your positive feedback regarding our great service. In regards to the distance from the other restaurants, we provide free shuttle bus to the Bali Collection shopping and recreation center that guest can find many choices of restaurant. We do hope to have the opportunity to welcome you back to our hotel in the near future and offer additional dining recommendations that may be more convenient for your preferences. Thank you again for your feedback and for choosing our hotel for your stay.best regards

10/10 Fantastiskt

Johan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juli 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 25 juli 2023
Dear Johan,Thank you for giving us a perfect rating. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Fantastiskt

Ryam

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 29 juni 2023
Dear Ryam,Thank you for rating us.Best regards,

10/10 Fantastiskt

Gabriel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Holiday Inn Resort Bali Benoa
Excellent service and great staff.
Bodde här 19 nätter i december 2022
Svar från Alfakilo Azis - Digital Marketing Manager 9 jan. 2023
Dear Gabriel,Thank you for giving us a perfect rating and for kind words about the services from the staff. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! best regards,

8/10 Bra

Stephanie Linda

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Mariani and Nano was the most amazing staff the rest was not Really wanting to Work
Bodde här 10 nätter i september 2022
Svar från Carol W, General Manager 22 sep. 2022
Dear Stephanie Linda,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff especially Mariani and Nano made your stay pleasant. I assure you that we will share your positive comment to them and the team. Looking forward to seeing you again soon. Regards,

8/10 Bra

stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell!
Trevligt hotell med bra frukost. Bra poolområde för både barn och vuxna. Ligger på stranden som tyvärr var väldigt nerskräpad av plastflaskor och annan dynga. Om ni har tänkt att bada i havet är detta område inget bra alternativ.
Bodde här 4 nätter i mars 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2019
Svar från Carol 12 nov. 2019
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sunny regards, Carol W General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel with very good facilities, queit and calm. Service orianted kind and polite personal. Especially thanks to Rani at the reception, with her kindness and good service.Will recomend this hotel. Mr & Mrs DENIZ
Bodde här 4 nätter i september 2019
Svar från Carol 7 okt. 2019
Dear Traveler, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sunny regards, Carol W General Manager

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra och fräscht hotel
Rena och fina rum. Bra barnklubb med många lekalternativ och bra personal. Litet trevligt poolområde men många olika sittalternativ, kan dock vara lite svårt att få plats vid vissa tider. Strandpromenad direkt utanför som forsätter flera kliometer om man vill gå eller springa. På gatan utanför finns inte så mycket att se men det är nära till bali collection med bra restauranger och lite shopping. Gillade verkligen deras spa, väl värt ett besök. Frukosten var sådär, och man skulle kunna vara bättre på att upplysa om olika erbjudanden tex att barn äter och dricker gratis, mm de hade många bra erbjudanden men vi missade en del pga att vi såg försent Är förövrigt mycket nöjd med det mesta! Kan verkligen rekommendera detta hotell
Bodde här 6 nätter i juli 2019
Svar från Carol 26 juli 2019
Dear Johan, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sunny regards, Carol W General Manager

8/10 Bra

Jeanette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Carol W 10 juni 2019
Dear Jeanette, Thank you for staying at Holiday Inn Resort Bali Benoa and give a rating for your experience. We hope that we can welcoming you again in the future. Sunny regards, Carol W General Manager

8/10 Bra

Jörgen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge, fint poolområde, god frukost.
Bodde här 3 nätter i januari 2019
Svar från Carol 15 jan. 2019
Dear Valued Guest, Thank you for sharing your experience after your stay at Holiday Inn Resort Bali Benoa. We look forward to welcoming you again in the near future

8/10 Bra

jelle van

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice good hotel bad place to dinner
Hotel is good difficult to book the room you want on hotels.com as the rooms have different names. Nudi bar restaurant is really really really slow writing this review after 45 minutes my food order and 2 beers later. Would be nice if the restaurant was along the beach and not next to swimming pool. Hotel room was good had a pool side room benoa. Meaning looking on the swimming pool inside. Bit noisy with children running in the lobby but not during the night ofcourse. Beautiful hotel but so are there many other beautiful hotels. Plus side it is along side the private beach.
Bodde här 1 natt i mars 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nja...
Bodde på hotellet 3 nätter. Jättevackert hotell, typisk resort, allt man behöver finns i hotellområdet (om man inte är kräsen på mat). Fräscht rum och badrum men lite trångt för tre personer. Trevlig personal och fint spa. Men, vid incheckningen hade de inte koll på att vi bokat för tre personer, de ville ha betalt för en extrasäng en gång till. Fin frukostbuffé. Restaurangen var i övrigt inte så bra, lång väntan på ganska tråkig mat. Stranden är fin men det är ständigt ljud från vattenskotrar och båtar. Området Nusa Dua är inte särskilt trevligt.
Svar från General Manager 5 aug. 2016
Dear Traveler, Thank you very much for sharing your stay experience. We are happy to hear your overall enjoyable stay. We also would like to apologize for the inconvenience you experienced during your stay with us. Kindly note that our new Executive Chef and the rest of team are currently revisiting all menus, processes and recipes for prompt positive results. I appreciate all your feedback and i do hope to having the opportunity welcoming you back again to experience the improvements. See you again. Best Regards Franck Rodriguez General Manager

6/10 Okej

Jakob

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht men tråkig omgivning
Stort hotell precis vid havet med ett härligt poolområde. Stranden var inte så fräsch, inte så badvänligt och med mycket vattensportsaktiviteter runt omkring. Det fanns inte så mycket att göra i hotellets närområde utan det krävs att man tar sig iväg en bit. Hotellet erbjuder en del olika aktiviteter, gratis shuttlebus till Benoa Collection samt restauranger som dock inte erbjuder något vidare bra mat. Hotellet passar bra om man vill ligga och ta det lugnt vid poolen men inte så mycket mer.
Svar från Sapta 13 juli 2016
Dear Jakob, Thank you for your recent stay with us. We truly appreciate your genuine feedback regarding the resort and its surrounding. Tanjung Benoa is indeed very famous of its playful beach as it is the hub for watersports in Bali. With this advantage, our resort offers an active beachside experience for all our guests. It might be less private compare to other beaches in Bali, but it is also the only area where you can witness the fun watersports while swimming on the beach or even experience the watersport activities right in-front of the resort. Besides that, our creative recreation team had arranged complimentary daily recreational activities for all our guests to enjoy. Tanjung Benoa/Nusa Dua areas do offer great dining experiences ranging from Balinese cuisine, Indian Cuisines and much more. We would recommend our guests to speak with our guests experience team as they will be more than happy to recommend great places for dining & things to do around the resort. We hope to be able to welcome you again to experience more about Tanjung Benoa. Have a great day. Best Regards Franck Rodriguez General Manager

8/10 Bra

Kristian, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra prisvärt hotell
Bra nytt hotell med direkt läge på stranden. Lugnt område, inte så mycket affärer eller restauranger men det fanns så man klara sig. Supermarket i närheten vilket är bra. Frukosten var helt ok. Trevlig personal. Benoa åker man till för att ha riktig semester är man sugen på shopping å restauranger så åk till seminyak. Stranden va ok, lite skitigt å svårt att bada men poolen va toppen.
Svar från Sapta 3 okt. 2015
Dear Kristian, Greetings from Holiday Inn Resort Bali Benoa! Thank you for choosing our resort as your home away from home in Bali and also thanks for sharing your recent stay experience. Glad to know that you were happy with your overall stay with us and found our services and facilities, especially the pool, meeting your expectation. We definitely look forward to welcoming you again to the resort in the near future. Kind Regards, Simon General Manager

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It would be good if they could heat the pool water then people will enjoy the pool more. Especially around the bar area.
Bodde här 4 nätter i maj 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 21 maj 2024
Dear Lee,Thank you for sharing your feedback about your recent stay at Holiday Inn Resort Bali Nusa Dua. We greatly appreciate your suggestion regarding heating the pool water, especially around the bar area. We hope to have the pleasure of welcoming you back in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,

10/10 Fantastiskt

SHERRY, Cary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love it
Bodde här 1 natt i februari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 21 maj 2024
Dear Sherry,Dear Valued Guest,Thank you for taking the time to share your feedback with us! We are absolutely thrilled to hear that you loved your stay at the Holiday Inn Resort Bali Nusa Dua.Our team works hard to ensure that each guest has a memorable and enjoyable experience, and it’s incredibly rewarding to know that we succeeded during your visit.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

10/10 Fantastiskt

Sani

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay for relaxation.
Bodde här 7 nätter i april 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 15 maj 2024
Dear Sani,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you had a great stay and found it to be a relaxing experience. Our team works hard to ensure that our guests feel welcomed and enjoy every aspect of their stay with us. We hope to welcome you back again soon for another rejuvenating getaway! If there's anything specific you enjoyed or any suggestions you have for us to make your next stay even better, please feel free to let us know.

10/10 Fantastiskt

Valter Peres Parada

Bodde här 7 nätter i april 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 21 maj 2024
Dear Valter,Thank you for rating us.Warm regards,

10/10 Fantastiskt

Ilaria

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had very good time Staff and service were excellent
Bodde här 7 nätter i april 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 30 apr. 2024
Dear Ilaria,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a fantastic time and that our staff provided excellent service throughout your stay. Your kind words truly mean the world to us. We strive to create memorable experiences for all our guests, and it's incredibly rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future!

10/10 Fantastiskt

Dmitriy, Bull Creek

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The stuff was friendly and helpful .Place was cleaned and looked after. Will recommend others.
Bodde här 4 nätter i april 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 29 apr. 2024
Dear Dmitriy,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and upkeep of our resort. Your recommendation means the world to us, and we can't wait to welcome you back or to assist any friends or family you send our way. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. Safe travels until we meet again!

10/10 Fantastiskt

Mirko

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unterkunft und Personal sind perfekt, leider ist das Meer auf Grund des Wassersports (Jetski, etc.) verschmutzt. Trotzdem war es ein toller Urlaub!
Bodde här 11 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 5 apr. 2024
Dear Mirko,Thank you for choosing Holiday Inn Resort Bali Nusa Dua for your recent vacation and for taking the time to share your feedback with us. We are delighted to hear that you found our accommodation and staff to be perfect, as providing exceptional service and comfortable accommodations are our top priorities.We sincerely apologize for any inconvenience caused by the pollution in the sea due to water sports activities such as jet skiing. Despite this issue, we are thrilled to know that you still had a great vacation with us. We appreciate your understanding and patience, and we assure you that we will continue our efforts to preserve the beauty of Bali's coastline while providing enjoyable experiences for our guests.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future for another memorable stay.Warm regards,

10/10 Fantastiskt

Jennifer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family friendly resort and exceptional customer service
Bodde här 7 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 3 apr. 2024
Dear Jennifer,Thank you so much for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you found our resort to be family-friendly and that you enjoyed exceptional customer service during your stay.At Holiday Inn, we strive to create memorable experiences for all our guests, and it's wonderful to know that our efforts made your family vacation special. Our team works tirelessly to ensure that every aspect of your stay exceeds your expectations, from the moment you check-in until the time you depart.We hope to have the pleasure of welcoming you back for another unforgettable experience soon! If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

10/10 Fantastiskt

Barbara

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at the property are super friendly. They will help with any issues you might have.
Bodde här 13 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 27 mars 2024
Dear Barbara,We are thrilled to hear that you had such a positive experience with our staff at Holiday Inn Resort Bali Nusa Dua! Providing exceptional service and ensuring our guests feel welcome and supported is always our top priority. Our team takes great pride in going above and beyond to assist guests with any issues they may encounter during their stay. Your kind words serve as a wonderful encouragement for our dedicated team members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable stay in the future!

10/10 Fantastiskt

Wannie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent. I felt like a VIP. I did prepay all the breakfast for two even though I was a solo traveller and never got to use any of the breakfast voucher. The experience there was to please and I love it. I got the 'facing pool' room as an upgrade but all the kids were noisy in the pool all day round and the walls are thin. If not for my sleepleasneas, it could have been perfect. Great experience nonetheless. The swarm of bug ugly mozzies and flies attacking me was in royal Austrians and u left with a bad taste in my mouth from there. Separate post though. This hotel is 5 stars to me with attentive and personable staff, even if they got my name wrong
Bodde här 3 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 23 mars 2024
Dear Wannie,Thank you for taking the time to share your experience at Holiday Inn Resort Bali Nusa Dua. We're delighted to hear that you found our staff to be excellent and that you felt like a VIP during your stay. Providing exceptional service is our top priority, and we're thrilled that we were able to exceed your expectations in this regard.We apologize for any inconvenience you experienced regarding the breakfast vouchers and the noise from the pool area. Your feedback regarding the noise level and thin walls in the 'facing pool' room is valuable to us, and we will certainly take it into consideration as we strive to improve our guests' overall experience.Despite these challenges, we're delighted to hear that you still had a great experience overall and consider us a 5-star establishment. We truly appreciate your kind words regarding our attentive and personable staff, although we apologize for any confusion with your name.Thank you once again for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there is anything further we can assist you with, please do not hesitate to contact us.

10/10 Fantastiskt

Urszula

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay at the hotel. Staff Yanti, Tina and reception are very helpful. Thank you so much
Bodde här 13 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 23 mars 2024
Dear Urszula,Thank you for sharing your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We're thrilled to hear that you had a great stay with us and that our team members, Yanti, Tina, and our reception staff, made your experience memorable with their exceptional service. We pride ourselves on providing top-notch hospitality, and it's always rewarding to know that our guests feel well taken care of. Your kind words will be shared with the entire team as recognition for their efforts. We hope to welcome you back for another fantastic stay in the near future!

10/10 Fantastiskt

Vanessa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was impeccable with everyone have beautiful smiling faces
Bodde här 8 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 23 mars 2024
Dear Vanessa,We're thrilled to hear that you had an exceptional experience at Holiday Inn Resort Bali Nusa Dua! Our team takes great pride in providing top-notch service to all our guests, and it's wonderful to know that their efforts contributed to making your stay memorable.It's heartening to hear that our staff greeted you with beautiful smiles throughout your visit. We believe that a warm and welcoming atmosphere sets the tone for a truly enjoyable stay, and we're delighted that you felt that positivity during your time with us.Thank you for taking the time to share your feedback. We hope to welcome you back for another wonderful stay.Warm regards,

10/10 Fantastiskt

Robyn, Langley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice quiet area surrounded by other resorts. Liked ours best. Not too big. Modern clean and super friendly staff. Nice breakfast included. Good Balinese restaurants within a block or two. Nicer area than Kyra beach.
Bodde här 9 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 23 mars 2024
Dear Robyn,Thank you for sharing your experience at Holiday Inn Resort Bali Nusa Dua! We're delighted to hear that you enjoyed your stay in our tranquil and modern resort. Our team takes great pride in providing exceptional service, and we're thrilled that you found our staff to be super friendly.It's wonderful to know that you appreciated the intimate size of our resort, as well as the cleanliness and modern amenities we offer. We believe in providing a comfortable and welcoming atmosphere for our guests to enjoy.We're glad to hear that you found our breakfast offerings enjoyable and that you were able to explore the nearby Balinese restaurants. Nusa Dua is indeed known for its culinary scene, and we're pleased that you had the opportunity to experience it.Thank you for choosing Holiday Inn Resort Bali Nusa Dua as your preferred accommodation, and we hope to welcome you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Goce

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend this resort for families with children. The kids pool and kids club were fantastic. The staff were friendly and went above and beyond to cater for our needs. They offered a personalised experience. We stayed in a standard king room which was above our expectations. The room was spacious and offered a partial ocean view. It was well kept however housekeeping needs to work on their attentiveness. The floors were not clean and our sheets were not changed at all. Breakfast was excellent. Lots to choose from. The standard menu was affordable but repetitive for a week long stay. The pools were nicely set up however there is not enough sun loungers and hard to get. The pools need immediate maintenance. There were a lot of missing tiles and patch up jobs. Four kids cut themselves and needed first aid. The upkeep of the pools was disappointing. Wifi was fast and had connection throughout the resort, even in the pool. The spa was a luxurious experience, highly recommended. Overall, to sum up our stay in key words - above our expectations, highly recommended for young families, excellent staff, would stay there again, spruce up the menu, fix the pools.
Bodde här 7 nätter i mars 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 11 mars 2024
Dear Goce,Thank you for taking the time to share your detailed feedback regarding your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you highly recommend our resort for families with children and that the kids pool and kids club added to the fantastic experience.It's heartening to know that our staff went above and beyond to cater to your needs, providing a personalized experience that exceeded your expectations. We appreciate your compliments on the spaciousness and partial ocean view of our standard king room. However, we sincerely apologize for the oversight in housekeeping; your concerns regarding cleanliness have been noted, and we will address this with our team to ensure a more thorough and attentive service in the future.We are pleased to hear that you enjoyed the excellent breakfast with a variety of options, and we appreciate your feedback on the affordability and repetitiveness of the standard menu for a week-long stay. Rest assured, we will review and enhance the menu to offer a more diverse and satisfying culinary experience.Your observations on the pools and the challenges with sun loungers have been duly noted. We sincerely apologize for any inconvenience caused by the maintenance issues, and we assure you that our team is working diligently to address these concerns promptly. The safety and well-being of our guests, especially the young ones, are our top priorities, and we regret any incidents that required first aid. Immediate actions will be taken to rectify the pool conditions to prevent such occurrences in the future.We are thrilled to hear that the resort-wide Wi-Fi met your expectations, providing a seamless connection even by the pool. Moreover, we're glad you enjoyed the luxurious experience at our spa, and we appreciate your high recommendation.Your overall positive sentiments and constructive feedback are invaluable to us. We are committed to continually improving our services and facilities to provide an even better experience for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay, and we thank you for choosing Holiday Inn Resort Bali Nusa Dua.Best regards,Holiday Inn Resort Bali Nusa Dua Family

10/10 Fantastiskt

Azime

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff that go above and beyond, thank you
Bodde här 9 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 26 feb. 2024
Dear Azime,Thank you so much for taking the time to share your wonderful feedback about your stay at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that our staff's friendliness and dedication made a positive impact on your experience.At Holiday Inn Resort Bali Nusa Dua, our team strives to go above and beyond to ensure our guests feel welcomed and well taken care of. It warms our hearts to know that our efforts have contributed to your satisfaction. We believe that exceptional service is a key element in creating memorable stays, and it is rewarding to see that reflected in your kind words.We will be sure to share your appreciation with our entire team, as it serves as motivation for us to continue delivering outstanding service. If there is anything specific that stood out to you during your stay or if you have any suggestions for improvement, please feel free to share them with us. We always value the feedback of our guests.Once again, thank you for choosing Holiday Inn Resort Bali Nusa Dua. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,

10/10 Fantastiskt

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff,the facilities and hotel room were fantastic , gardens neatly kept. Not the resorts fault, but the beach along Nusa Dua has some rubbish in the water and washing up on the beach..Would easily stay at Holiday Inn again ,feel very special and spoilt.
Bodde här 3 nätter i februari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 20 feb. 2024
Dear Anthony,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had a fantastic experience and that our staff, facilities, and hotel room exceeded your expectations.We appreciate your understanding regarding the beach conditions along Nusa Dua. While it's unfortunate that there were some issues with rubbish in the water and on the beach, we want to assure you that we are committed to doing our part to maintain a clean and beautiful environment. We will continue working with local authorities and communities to address this concern and contribute to the preservation of our natural surroundings.It's fantastic to know that you felt special and spoiled during your stay. Providing exceptional guest experiences is at the heart of what we do, and we are thrilled that we were able to create a memorable and enjoyable stay for you.We look forward to the opportunity of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. If there's anything specific you would like us to improve upon or if you have any special requests for your next visit, please don't hesitate to let us know.Thank you once again for choosing to stay with us.Warm regards,

10/10 Fantastiskt

freja

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i februari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 19 feb. 2024
Dear Freja,Thank you for rating us.Warm regards,

10/10 Fantastiskt

Logan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We absolutely loved our stay here, it was our honeymoon and they made such a fuss over us, we felt very looked after and special! If we come back to Bali We will be back :)
Bodde här 6 nätter i februari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 16 feb. 2024
Dear Logan,Thank you so much for taking the time to share your delightful experience at Holiday Inn Resort Bali Nusa Dua. We are thrilled to have been a part of such a special occasion as your honeymoon.It warms our hearts to hear that you felt looked after and special during your stay. Our team is dedicated to creating memorable experiences for our guests, especially during such significant moments in life. We're delighted to know that we were able to make your honeymoon extra special.Should your travels bring you back to Bali, we would be honored to welcome you once again to our resort. Creating lasting memories for our guests is what we strive for, and we would love the opportunity to continue being a part of your future travel adventures.Thank you for choosing Holiday Inn Resort Bali Nusa Dua for your honeymoon, and we look forward to the possibility of hosting you again in the future.Warm regards,

10/10 Fantastiskt

Amin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I recently had the pleasure of staying at the Holiday Inn, Nusa Dua for 8 nights. From the moment we arrived, we were treated to an exceptional experience that exceeded all expectations. The guest experience at this hotel is truly exceptional. From the warm welcome at check-in to the personalized attention throughout our stay, every moment was marked by genuine care and hospitality. ALL the staff went above and beyond to ensure that every aspect of our visit exceeded expectations. They were always on hand to assist with any inquiries or requests, and their genuine hospitality made us feel valued guests. Their attentiveness, friendliness and exceptional customer service were remarkable. We received exceptional service from: Ryan, Widi at reception and from the Duty manager, Dewa Ayu Satriya. PASAR MARKET CAFE: Eka, Diwik, Tina, Chaba, Arika, Yinta. Krisna – the incredible Chef, and the pastry chef – for their exceptional Indonesian street food, and Erik - the trainee chef, for the Soto ayam, bakso and incredible new sample dishes. Yunita, the Restaurant Manager. Erick, Kartika and Juna who cleaned our rooms impeccably and to the highest standard. The amenities and accommodations were modern and sleek, contributing to a luxurious and comfortable stay. Overall, our experience at the Holiday Inn, Nusa Dua was nothing short of phenomenal, and we look forward to returning for another memorable stay. Highly recommended to anyone seeking an unforgettable hotel
Bodde här 8 nätter i februari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 26 feb. 2024
Dear Amin,Thank you so much for taking the time to share your incredible experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you and your husband enjoyed an exceptional 8-night stay with us.It warms our hearts to know that from the moment you arrived, you felt the genuine care and hospitality that we strive to provide to all our guests. Your kind words about our team, especially Ryan, Widi, Dewa Ayu Satriya, Eka, Diwik, Tina, Chaba, Arika, Yinta, Krisna, the pastry chef, Erik, Yunita, Erick, Kartika, and Juna, have been shared with them, and they are truly grateful for your recognition.We are thrilled to hear that you enjoyed the culinary delights at PASAR MARKET CAFE, and we'll make sure to pass on your compliments to the chefs and staff mentioned. It's our goal to create memorable dining experiences, and we are pleased to know we succeeded.Your appreciation for our modern and sleek amenities, contributing to a luxurious and comfortable stay, is truly rewarding. We constantly strive to exceed expectations, and it's wonderful to hear that we achieved this during your visit.We genuinely appreciate your recommendation and look forward to welcoming you back for another unforgettable stay at Holiday Inn Resort Bali Nusa Dua. If there's anything specific you would like during your next visit, please feel free to let us know.Warm regards,

8/10 Bra

Mira

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff
The staff is beyond friendly. They know you by name and make all your wish come true. I got a special breakfast every morning and they will make sure you’re happy and satisfied. Great kids Club! Especially Indiana was taken good care of our child and she loved her. Great Pool area, beach and very nice restaurants. They have theme nights almost every night so you don’t necessarily need to leave the resort for dinner. Short drive from Bali Collection and they have shuttle bus taking you there. Definitely recommend this hotel!
Bodde här 5 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 16 feb. 2024
Dear Mira,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We are absolutely thrilled to hear that you enjoyed your stay with us.It warms our hearts to know that our staff's friendliness and personalized service made your holiday truly special. It's fantastic to hear that you felt well taken care of, and we appreciate your kind words about our team's efforts to make all your wishes come true.We are delighted that you and your family enjoyed the special breakfasts and that our team, especially Indiana at the Kids Club, made your child's experience memorable. Our team takes pride in creating a welcoming and enjoyable environment for our younger guests, and it's always rewarding to hear about their positive impact.It's great to know that you took advantage of our fantastic pool area, beautiful beach, and the diverse dining options at our restaurants. We are pleased that you found our theme nights appealing, providing a convenient and enjoyable dining experience right here at the resort.We appreciate your mention of our shuttle service to Bali Collection, making it convenient for you to explore the local area. We aim to provide a well-rounded experience that caters to all our guests' needs, and we are thrilled that we succeeded in creating a memorable stay for you.Thank you for recommending our hotel; it means the world to us. We look forward to welcoming you back to Holiday Inn Resort Bali Nusa Dua for another unforgettable stay.Warm regards,

10/10 Fantastiskt

Jessica

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vacation with Friends and Family
The room is big and comfortable, the service is great. The breakfast has many variety of food and take delicious too..
Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 6 feb. 2024
Dear Jessica,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that your vacation with friends and family was a memorable one.It warms our hearts to know that you found our rooms spacious and comfortable. We strive to create a relaxing and enjoyable atmosphere for our guests, and it's great to see that reflected in your stay. Our team is dedicated to providing excellent service, and we're thrilled that you felt well taken care of during your time with us.We're especially pleased that you enjoyed our breakfast offerings. With a diverse selection of delicious options, we aim to cater to every palate, and it's rewarding to hear that we succeeded in providing a satisfying start to your day.Your kind words serve as motivation for our team to continue delivering exceptional experiences to all our guests. We appreciate your feedback and hope to have the pleasure of welcoming you and your loved ones back to Holiday Inn Resort Bali Nusa Dua in the future.Thank you once again for choosing to stay with us and for sharing your positive review.Warm regards,

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel for beach relaxation
Bodde här 3 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 6 feb. 2024
Dear Mark,Thank you for taking the time to share your positive experience at Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you enjoyed your stay and found our hotel to be a nice place for beach relaxation.We hope to have the pleasure of welcoming you back to Holiday Inn Resort Bali Nusa Dua in the future. Until then, safe travels and thank you again for choosing to stay with us!Warm regards,

10/10 Fantastiskt

D G

Bodde här 1 natt i februari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 6 feb. 2024
Dear D,Thank you for rating us.Warm regards,

10/10 Fantastiskt

Paula

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 12 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 1 feb. 2024
Dear Paula,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 18 nätter i december 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 1 feb. 2024
Dear Mark,Thank you for choosing to stay with us and for sharing your positive experience. We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 Fantastiskt

Barry, SEAFORTH

Bodde här 1 natt i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 23 mars 2024
Dear Barry,Thank you for rating us.Warm regards,

10/10 Fantastiskt

Aislene

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 7 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 1 feb. 2024
Dear Aislene,Thank you so much for taking the time to share your excellent review of Holiday Inn Resort Bali Nusa Dua! We are delighted to hear that you had such a fantastic experience during your stay with us.We look forward to hosting you again for another wonderful holiday.Warm regards,

10/10 Fantastiskt

Manal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 jan. 2024
Dear Manal,Thank you for rating us.Warm regards,

4/10 Dåligt

Vemund

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Well, it wasn’t too expensive. The breakfast was really bad.i can’t remember staying at a hotel with worse breakfast. It’s a 3 star hotel. Don’t expect anything more and you will not be disappointed
Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 jan. 2024
Dear Vemund,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input as it helps us identify areas for improvement.We are sorry to hear that your experience with us did not meet your expectations, particularly regarding the breakfast. We sincerely apologize for any inconvenience this may have caused. Please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that the quality of our breakfast service is improved.We understand that expectations vary, and we appreciate your perspective on our hotel being a 3-star establishment. However, we strive to provide a comfortable and enjoyable stay for all our guests, regardless of the star rating. We regret that we fell short in delivering a satisfying breakfast experience for you.We would love the opportunity to make it right. If you could provide us with more details about your stay, such as the specific date and any additional feedback, it would greatly assist us in addressing the issues you encountered.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

10/10 Fantastiskt

James Christopher

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Resort was excellent and staff were very accommodating for all of our needs. Would definitely recommend as a resort for all families staying in Nusa Dua.
Bodde här 8 nätter i december 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 jan. 2024
Dear James,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our resort excellent and that our staff were able to meet all of your needs. Ensuring the comfort and satisfaction of our guests is our top priority, and it's truly rewarding to know that we were successful in providing you with a memorable stay.Your recommendation means a lot to us, especially for families visiting Nusa Dua. We strive to create an atmosphere that caters to the diverse needs of our guests, and we're delighted that your family had a positive experience.We hope to have the pleasure of welcoming you back to our resort in the future. If there's anything specific you loved about your stay or any suggestions you may have for improvement, please feel free to share. We appreciate your feedback and are always looking for ways to enhance the guest experience.Once again, thank you for choosing our resort, and we look forward to serving you and your family again in the future.Best Regards,

10/10 Fantastiskt

reddy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Holiday Inn is definetly a good place to stay especially for kids there is kids pool to have fun,loved the hospitality and the staff were very kind and lovely and service was very good.couple of activities to do around.Definetly recommended this place to stay,and food was also good.Thanks to staff for making our stay memorable.
Bodde här 6 nätter i december 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 jan. 2024
Dear Reddy,Thank you so much for taking the time to share your wonderful experience at Holiday Inn Resort Bali Nusa Dua. We are delighted to hear that you had such a fantastic stay, and it warms our hearts to know that our resort left a lasting impression on you.It's fantastic to hear that our kids' pool added an extra layer of enjoyment for your little ones. We strive to create an environment where families can make cherished memories together, and it sounds like we succeeded in doing so during your stay.Our team takes great pride in delivering exceptional hospitality, and we're thrilled that you found our staff to be kind, lovely, and attentive. We believe that excellent service is a key component of a memorable stay, and we're pleased to hear that you felt well taken care of.We're also glad you enjoyed the various activities available around the resort. Providing a range of options for our guests to explore and enjoy is one of our priorities, and it's rewarding to know that you had a couple of activities to enhance your experience.Your kind words about the food are greatly appreciated. Our culinary team works hard to offer a diverse and delicious menu, and we're delighted that it added to the overall enjoyment of your stay.We sincerely appreciate your recommendation and are grateful for the opportunity to have been a part of making your stay memorable. Should your travels bring you back to Bali, we would be honored to welcome you again for another unforgettable experience.Thank you once more for choosing Holiday Inn Resort Bali Nusa Dua, and we look forward to hosting you again in the future.Warm regards,

10/10 Fantastiskt

Prenilla

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The included breakfast buffet was wonderful with the widest variety/selection.
Bodde här 6 nätter i december 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 12 dec. 2023
Dear Prenilla,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the breakfast buffet during your stay at our resort.Our team works hard to provide a wide variety and selection of delicious options to cater to different tastes and preferences, so it's truly rewarding to know that our efforts have made your experience memorable. We believe that a great breakfast sets the tone for the day, and we are delighted that you found our offerings wonderful.Your kind words serve as motivation for our staff to continue delivering exceptional service and maintaining the high standards we strive for. We hope to have the pleasure of welcoming you back to our resort in the future. If there is anything specific you loved about the breakfast buffet that you'd like to highlight, please feel free to share any additional feedback.Once again, thank you for choosing our resort, and we look forward to hosting you again soon!Warm regards

10/10 Fantastiskt

Cristina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Un Hotel a misura d'uomo con un che di famigliare. Pulito e accogliente. I ragazzi che lavorano li (tutti giovani) molto preparati e gentili. Un grazie di vero cuore.. Abbiamo trascorso una vacanza fantastica!
Bodde här 9 nätter i november 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 nov. 2023
We are thrilled to hear that you had a wonderful and memorable stay at our resort. Your kind words and feedback are greatly appreciated, and we are honored to have exceeded your expectations.Our goal at our resort is to provide our guests with a personalized and welcoming experience, and we are proud to have achieved that with your visit. Our team of young and knowledgeable staff members are dedicated to ensuring that every guest feels at home and receives the best possible service during their stay.We take pride in maintaining a clean and inviting environment for our guests, and we are committed to providing exceptional service that meets and exceeds your expectations. We are grateful for your positive review and would like to extend our sincere thanks for choosing our resort for your holiday.We look forward to welcoming you back soon and providing you with another unforgettable experience at our resort.Best regards,

10/10 Fantastiskt

Dale

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Couldn’t have been happier, the staff were exceptional, the breakfast was phenomenal, facilities clean and a joy to use. Rooms clean and well appointed. Everything exceeded our expectations would fully recommend and we will definitely be back again. Thankyou guys xxx
Bodde här 9 nätter i november 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 nov. 2023
Dear Dale,We are thrilled to hear that your recent stay at our resort exceeded your expectations. Your kind words about our staff, breakfast, facilities, and cleanliness are greatly appreciated. We take pride in providing exceptional service and strive to make every guest's experience memorable. We are delighted to hear that you would fully recommend our resort to others and that you plan to return in the future. Your satisfaction is our top priority, and we will continue to work hard to ensure that every guest has a wonderful and unforgettable stay with us. Thank you for choosing our resort, and we look forward to welcoming you back soon. Best regards,

6/10 Okej

Jodie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very disappointed with food inconsistency and variety especially when ordering for dietary requirements. A few meals were very slow in being delivered staff were hugely apologetic but after the 2nd time it was a bit much. Staff advised new menu coming in December
Bodde här 7 nätter i november 2023
Svar från Holiday Inn Resort Bali Nusa Dua Family 22 nov. 2023
Dear Jodie,We are sorry to hear that your recent stay at our resort did not meet your expectations, particularly with regards to the food inconsistency and variety, especially for dietary requirements. We understand the frustration and inconvenience this may have caused you, and we apologize for any inconvenience this may have caused.We would like to assure you that we are currently addressing this issue and have implemented some changes to our menu to provide a wider variety of options for guests with dietary restrictions. Our new menu, which will be introduced in December, will feature more options for vegan, vegetarian, and gluten-free diets.Regarding the slow delivery of meals, we apologize for the inconvenience this may have caused you. Our staff has advised us of this issue, and we are currently investigating the matter to determine the root cause and implement corrective measures. We assure you that we take the timeliness and quality of our food service very seriously, and we will do everything in our power to ensure that this does not happen again.We value your feedback and suggestions, and we are committed to continuously improving our services to meet and exceed your expectations. If you have any further concerns or suggestions, please do not hesitate to contact us directly.Once again, we apologize for any inconvenience this may have caused you, and we hope to have the opportunity to welcome you back to our resort soon.Best regards,