Hotell nära OSF Saint Francis Medical Center

“Rm 328 was lovely. However, there was no ac that worked. In addition, there was a dorm fridge just put on the floor that had a pubic hair in it. The ice machine across the hall didn’t work either. Otherwise, it was lovely.”

“Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of...

“Nice, big, clean room. Friendly staff. Easy parking. Free breakfast. Within walking distance to the Chiefs game. Everything could ask for.”

“Wonderful hotel, clean and quiet. The staff was extremely friendly and helpful.”

“This is the worst “hotel” we have ever booked. The property was NOT a hotel at all. Maximum could call as Motel! There was No front desk, in stead, it just has a little closed, steer protected space to let people check in. Before our family moved in, I saw a guy angrily came out that little space with complain that he couldn’t check in due to time passed even he paid full. The “hotel” person only told him “this was fully video and monitored by police”?! With the worry, when we stepped into the...

“Waited”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“We stayed two nights for a dance competition. The hotel was clean, staff was friendly, and there was a variety of food items for breakfast. ”

“Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet”

“Bedside table had something sticky spilled on it”

“Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.”

“I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

“clean smell in lobby”

“Ceiling was leaking water causing floor to be wet. Bathtub was dripping. Room carpet was filthy. Room furniture was old. Breakfast was poor.”

“The hotel was overpriced for how dingy it was. There was nothing fresh at breakfast. I would not stay there again.”

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