I was hesitant to book since there were no online reviews but booked because the time was avaialbe. I thought I was booking with an individual but it's with a rental agency and we were just a number. Had issues with the pool key not working so had to go to their office to pick up a new key.
Paper products were not included but didn't mention that on the listing. It was mentioned in the email but again would have liked on listing. It's little things like hand soap, dish soap, dishwasher tabs, garbage bags, toilet paper, paper towels. Linens were provided but in plastic bags. It was nice to know they were clean but we had to make beds. Just took away from the personal touch.
It would have been nice to have a map of the complex like where the amenities are located, pool and trash. Gym and tennis were mentioned in listing but no clue where.
The TV was plugged into an outlet that is operated by a light switch so there was a morning of it not working and not sure why we tried flipping switches and got it to work after it worked the night before. So it was someone flipped it at night not knowing what switches operated.
Location was good and we had plenty of space, easy access to the beach and the beach was not crowded.