Hotell nära Oak Mountain Amphitheatre

“I didn't get to attend my reservation due to a severe decline in my mother's health ”

“The room was not ready at 3 but that was okay. However, the ADA bathroom rail was mounted behind the toilet. That is NO help for someone in a wheelchair. They are not exactly alone. The handicap rooms in so many places are ridiculous. Alos, someone needs to readdress what a handicapped parking space looks like. That is a national issue so not their fault. I would probably stay there again but would hope they had a different handicap room.”

“From the moment I arrived, the front desk staff was very friendly. The rooms were clean, and the hotel was beautiful and well-maintained. The breakfast was delicious. I would definitely come back!”

“They didn’t have toiletries. No lotion, toothpaste, which I had unfortunately forgotten.”

“Nice place solid breakfast. ”

“Breakfast was fresh, staff were friendly and the hotel was clean!”

“I requested a top floor room in my initial reservation and was not accommodated. I feel like there was enough notice to be prepared. The property is a little older but everything was clean, and the staff was nice. Overall it was a good experience. ”

“One set of plugs didn't work, the bathtub really needs to be replaced and the ceiling is peeling in several places and looks to be some mold. But for the price I guess it was what I paid for. Im thinking they are doing some rennovations cause it was very nosiy during the day up stairs.”

“Did not eat breakfast downstairs but the Kitchenette was fully stocked and perfect for my stay for business”

“This was the worst experience I’ve had at a hotel. We waited in the lobby for 2 hours for them to “clean a room” for us after they tried to turn us away saying they didn’t have a room for us, despite having booked and paid for it 2 weeks prior. Imagine my surprise when we finally get into the room and it is filthy. Half of the pillows had no cases, we had no shower curtain, one of the stove burners was almost totally pulled off, there were visible crumbs on the floor, hair and a dental cheek...

“The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.”

“The room we recieved was not what we reserved but the gentleman at the front desk tried to resolve the issue. He was sympathic to our situation but they were totally booked and an error was made that could not be fixed. The room was nice just not as big as the one we reserved. The next morning Michelle the GM had agreed to provide us with a partial credit towards the room since it was smaller than the one we reserved. The grounds were nice, breakfast was good, and the room we did get was...

“Clean room ”

“New hotel with large rooms - environmentally conscious. Comfortable bed, good lighting options in room. Clean, great kitchenette with utensils and serving dishes. Staff was friendly & helpful. Good breakfast choice - eggs, various breads & meats each day. European style cheeses, meats, sauces and condiments on buffet. Wish coffee was a little stronger. Yogurt machine didn’t work. Waffle iron was out of service.”

“ The room was very clean and very nice. I recommend this hotel ”

“Property in a good location, and it is relatively new. Only real down side was the fact that there were piles of dirty towels and linens in the halls. We thought someone would eventually pick them up, but no one did after several hours. Around 7 pm, we pointed this out to the front desk. The attitude was really shocking. We thought they would want to know that piles of dirty linens and towels had been left in the hall. Instead, the front desk person asked with a huff, “you want me to do...

“Did not eat breakfast. Parking okay”

“Convinient for our purpose, spacy rooms, good wifi”

“Nice”