Utsikt från rummet

Recensioner av Oakland Marriott City Center

4 out of 5
Oakland Marriott City Center
1001 Broadway, Oakland, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 596 av 1004 recensioner" "
8 - Bra i betyg. 219 av 1004 recensioner" "
6 - Okej i betyg. 86 av 1004 recensioner" "
4 - Dåligt i betyg. 41 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1004 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant and efficient staff; lovely bar and restaurant on premises if you wish to have a convenient meal.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Erik, Oakland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a nice property.
Bodde här 1 natt i mars 2024
Svar från Director of Rooms Operations 28 apr. 2024
Dear Erik, Thank you for the great review of Oakland Marriott City Center! We appreciate the flattering comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'Connell,Director of Rooms Operations

8/10 Bra

Bassam

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
park with valet and pay$60, otherwise your car won’t be safe
Bodde här 1 natt i april 2024
Svar från Director of Rooms Operations 24 apr. 2024
Dear Bassam, Thank you for choosing Oakland Marriott City Center and sharing your experience. We deeply regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope to have another chance to provide a better experience in the future. Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Andrea

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was in town for an event. The hotel staff was very friendly and helpful. I felt very safe. No issuing with parking and we enjoyed room service. *Only small issue and I didn't advise the front desk our refrigerator didn't work.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cindy

Reste i grupp, Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the property. Didn’t feel safe walking too far from the property.
Bodde här 2 nätter i april 2024
Svar från Director of Rooms Operations 22 apr. 2024
Dear Cindy, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Demetrius

Great
Bodde här 1 natt i april 2024

8/10 Bra

Dain

Bodde här 1 natt i april 2024
Svar från Director of Room Operations 15 apr. 2024
Dear Dain, We are thrilled you had an excellent stay at Oakland Marriott City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Jennifer, Long Beach

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing and accommodated me by checking me in very early. Great room and right across the street from Bart station, so accessible to public transportation. Great food options closeby. Try to get a room with a view of the bay: the higher the floor the better! I was in the 20th floor! The best part was their customer service and I would highly recommend and will definitely stay there again.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was really nice
Bodde här 1 natt i april 2024

8/10 Bra

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the professional staffer, especially the security guards. They made me feel very welcome. The food at the hotel restaurants was tasty but high priced.
Bodde här 1 natt i mars 2024
Svar från Director of Rooms Operations 17 mars 2024
Dear Mary, Thank you for choosing Oakland Marriott City Center and sharing your experience. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We are also happy to know you enjoyed your dining experience and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

jose

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to book but construction around the building and one ways can be confusing if you are not familiar with the area
Bodde här 1 natt i januari 2024
Svar från Oakland Marriott City Center 24 mars 2024
Dear Jose,Thank you for taking the time to review our property. We are glad that you found booking an easy process. We hope to host you again in the future!

10/10 Fantastiskt

Martha

Bodde här 1 natt i mars 2024
Svar från Director of Rooms Operations 23 mars 2024
Dear Martha, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Arturo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing
Bodde här 1 natt i mars 2024
Svar från Director of Room Operations 3 mars 2024
Dear Arturo, Thank you for the great feedback! It is always exciting to know that we exceeded all your expectations; we are glad you enjoyed your stay. We hope you were able to experience the best of thriving Oakland with our convenient downtown location near top dining, nightlife, entertainment, and sporting venues. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Diana

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked everything but seriously the parking should be included in the price. We were there 1 night and it was 45.00 to pay for parking. Not really excited about that.
Bodde här 1 natt i februari 2024
Svar från Director of Room Operations 3 mars 2024
Dear Diana, We are glad that you enjoyed your stay with us. However, we sincerely regret the disappointment that you had with our parking charges. Thank you for choosing Oakland Marriott City Center and we look forward to seeing you again very soon.Kelly O'ConnellDirector of Rooms Operations

2/10 Väldigt dåligt

Jason

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had booked and paid for a king bed, instead was given two doubles. I call nonsense that Expedia “booked it wrong” with them. Unacceptable
Bodde här 3 nätter i februari 2024
Svar från Director of Rooms Operations 26 feb. 2024
Dear Jason, Thank you for sharing your feedback. We regret the inconvenience you encountered regarding your reservation issues. If you made a booking through a third-party, prepaid site, you will need to make financial inquiries through them. We recommend that you contact them directly for a resolution regarding any billing concerns or inquiries. We appreciate your patience, and we hope you will revisit us whenever your travels you back this way.Kelly O'Connell,Director of Rooms Operations

10/10 Fantastiskt

Gabriel

The staff was superb everyone including front desk, the valet, and cleaning services
Bodde här 1 natt i februari 2024
Svar från OMCC 28 feb. 2024
Thank you for taking the time to review your stay with us!

10/10 Fantastiskt

Diego

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and the view from the room was fantastic.
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 5 feb. 2024
Dear Diego, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are glad you liked our well-maintained hotel and that you enjoyed the amazing views from your accommodations. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Brianna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Doesn't serve breakfast
Bodde här 1 natt i februari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Michael

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, wonderful staff, fantastic food.
Bodde här 3 nätter i januari 2024
Svar från Director of Rooms Operations 1 feb. 2024
Dear Michael, Thank you for sharing about your stay at Oakland Marriott City Center. We appreciate the generous remarks and are glad you could enjoy our convenient, modern hotel that reflects the dynamic surroundings of downtown Oakland. We understand the importance of the details that make up a great stay and are happy knowing our prime location, courteous associates as well as food and beverages enhanced your visit with us. We hope to see you again soon!Kelly O'ConnellDirector of Rooms Operations

8/10 Bra

Thanh

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

lori

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Regina

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hotel. Clean and convenient
Bodde här 1 natt i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

8/10 Bra

Amy

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice view, comfortable room, sketchy neighborhood
I really enjoyed the big window with a view of Oakland and downtown SF. The bed was comfortable and there is an onsite restaurant. Nice lobby. The security in the hotel was good but the surrounding neighborhood is rough (much more than just a couple of years ago). You really have to be careful walking in this neighborhood at night.
Bodde här 2 nätter i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center! We appreciate the beautiful picture of the view of The Bay and Oakland.

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Ramon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff … very pleasing and professional. They made the stay well worth it.
Bodde här 1 natt i januari 2024
Svar från Director of Rooms Operations 15 jan. 2024
Dear Ramon, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is ensuring every guest receives the thoughtful and attentive service they deserve. We will share your compliments with them. Thank you for choosing us, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Rene

Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från Director of Rooms Operations 14 jan. 2024
Dear Rene, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Kelly O'Connell Director of Rooms Operations

2/10 Väldigt dåligt

James

Bodde här 1 natt i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Kiani

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really nice room and affordable also a great location. Could easily get to hot spots in Oakland. Check in was smooth and valet parking very convenient.
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 9 jan. 2024
Dear Kiani, Thank you for writing a review about your stay at Oakland Marriott City Center. We are glad our location perfectly suited your travel plans and that you enjoyed our clean accommodations and valet service. It was a pleasure having you, and we look forward to hosting you again the next time you are in the area. Kelly O'Connell Director of Rooms Operations

10/10 Fantastiskt

JAMES

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staff with easy checking in and out. Special notice to Ms Monica. Excellent customer service.
Bodde här 2 nätter i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

4/10 Dåligt

Eric

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Won't book this place again
We booked an hour to play Top Golf and it was a disaster. The woman who set us up, walked away without giving us complete instructions how to use the system and we wasted most of our time having to restart the game because it kept having us play the same hole over and over. When we finally got past this, we played two holes and the system reset itself. We finally gave up. The restaurant/bar was open for a few hours in the am and then again in the pm. This was true even on Sunday when there were football games on all day. The bartender told us it was management cutting labor costs. The room was hot and muggy even with the AC on. Pillows were the softest and least effective I have ever used. Cheap, cut corners at every point, not up to Marriot standards. Friends stayed at the AC Marriot and we visited their location. Would rather have stayed there. Hotels.com site said price would be $183 including tax. When I arrived, the charge was $226 and we had no incidental charges. Seems like the website should be able to calculate all fees in advance.
Bodde här 1 natt i januari 2024
Svar från OMCC 14 feb. 2024
Thank you for reviewing your stay and we apologize you did not experience a true Oakland Marriott City Center stay. We have followed up internally to ensure this does not re-occur.

10/10 Fantastiskt

Shawn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Property and friendly staff
Bodde här 1 natt i december 2023
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

2/10 Väldigt dåligt

Alexander

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Initially I thought that I had lost my wallet. They want a physical card to charge incidentals. Their “solution” was to cancel the reservation and give me a refund, and turn me out onto the street at 9:30 in Oakland, California. I did eventually find my wallet at the bottom of my backpack so I did not get turned it into the street. But that there was a real danger of this happening is enough. This is the stupidest policy in the history of hospitality and I will not patronize this entire stupid chain for a long as I live. What is wrong with you people.
Bodde här 2 nätter i december 2023
Svar från Director of Rooms Operations 5 jan. 2024
Dear Alexander, Thank you for taking the time to evaluate your experience. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. We regret we could not host you during this visit, and we can understand the frustration you faced. We hope to see you the next time your travels bring you to our area.Kelly O'ConnellDirector of Rooms Operations

6/10 Okej

Francisco

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 4 jan. 2024
Dear Francisco, Thank you for choosing to stay with us and for rating your experience. We regret if we provided you with anything other than a perfect, seamless experience, and we hope you will come back for a much-improved stay. Thank you again for being our guest.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Trenton

Gillade: Renlighet och boendets skick och faciliteter
Svar från Director of Rooms Operations 8 feb. 2024
Dear Trenton, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Marianne

good
Bodde här 2 nätter i december 2023
Svar från Director of Rooms Operations 28 dec. 2023
Dear Marianne, Thank you for the great rating! It is always exciting to know that we exceeded all your expectations; we are glad you enjoyed your stay. We hope you were able to experience the best of thriving Oakland with our convenient downtown location near top dining, nightlife, entertainment, and sporting venues. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon. Happy Holidays and Happy New Year!Kelly O'ConnellDirector of Rooms Operations

8/10 Bra

Toiya

Room was a bit smaller than I thought
Bodde här 2 nätter i december 2023
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

DeBorah

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Donato

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 20 dec. 2023
Dear Donato, Thank you for the wonderful rating for Oakland Marriott City Center. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Lasonja

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 28 dec. 2023
Dear Lasonja, Thank you for rating your stay at Oakland Marriott City Center. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Happy Holidays and Happy New Year!Kelly O'ConnellDirector of Rooms Operations

8/10 Bra

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so friendly. We enjoyed late dinners at the Iron and Oak restaurant and were able to visit with the staff each evening.
Bodde här 3 nätter i december 2023
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Donato

Gillade: Renlighet, personal och service och boendets skick och faciliteter
👍
Bodde här 1 natt i december 2023
Svar från GENERAL MANAGER 19 dec. 2023
Dear Donato, Thank you for sharing about your stay at Oakland Marriott City Center. We appreciate the generous rating and are glad you could enjoy our convenient, modern hotel that reflects the dynamic surroundings of downtown Oakland. We look forward to seeing you again soon!Kelly O'Connell,Director of Rooms Operations

10/10 Fantastiskt

DeAshley

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Sabino

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från OMCC 14 feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Fantastiskt

Mayra, Fort Worth

Reste i grupp
Gillade: Bekvämligheter
Great property! Felt safe. Nice and clean
Bodde här 2 nätter i augusti 2023

6/10 Okej

Christine, El Granada

Gillade: Personal och service
my office is by the property...not the safest area but
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 13 dec. 2023
Dear Christine, Thank you for sharing the specifics of your stay with us. We regret if any part of your visit to our city made you feel uncomfortable. We appreciate your comments and will share them with our team as we always look for ways to improve. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Kelly O'Connell Director of Rooms Operations

6/10 Okej

Marshyan

Reste med sin partner
Svar från Director of Rooms Operations 13 feb. 2024
Dear Marshyan, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Darryl

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 28 dec. 2023
Dear Darryl, Thank you for choosing Oakland Marriott City Center and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 Fantastiskt

Ciara

Bodde här 1 natt i december 2023
Svar från Director of Rooms Operations 25 dec. 2023
Dear Ciara, Thank you for the wonderful rating for Oakland Marriott City Center. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Kelly O'ConnellDirector of Rooms Operations

8/10 Bra

Denita

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Bodde här 1 natt i december 2023