Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear wade,Thank you for bringing this to our attention. We sincerely apologize for the delay in having your room ready upon arrival. Your feedback is invaluable as we strive to enhance our service standards. Please know that our team has addressed your concerns to ensure a smoother experience for future guests. We would be grateful for the opportunity to make it up to you on your next visit.Sincerely,Sather Hotel Management

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Roxana,Thank you for choosing our hotel for your stay! We're thrilled to hear that you enjoyed our waterfront location. Providing a serene atmosphere on the water's edge is something we take pride in. We hope to welcome you back soon for another wonderful experience. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. Safe travels!Thank You,Sather Hotel Management

Dear YANFEI,Thank you for taking the time to share your feedback with us. We're delighted you found our rooms clean and our staff friendly during your stay. Our top priority is providing a comfortable and welcoming environment, and we're glad we met your expectations. Your kind words encourage us to continue delivering exceptional service to all our guests. We hope to welcome you back soon for another enjoyable experience.Thank You,Sather Hotel Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Luis,Thank you for your kind feedback! We're delighted to hear you enjoyed your stay with us. It's wonderful to know that you would consider staying with us again. Our team strives to provide exceptional service and a comfortable experience for all our guests. We look forward to welcoming you back on your next visit. Safe travels!Thank You,Sather Hotel Management

Dear Peng,Thank You for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Thank You,Sather Hotel Management

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Araceli,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Sather Hotel Management

Dear Bruce,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We can't wait to have you back for another pleasant stay with us on your next visit to Berkeley.Thank You,Sather Hotel Management

Dear Miguel,Thank you for taking the time to share your experience with us! We're delighted to hear that our staff's hospitality and the cleanliness of your room met your expectations. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay.Thank You,Sather Hotel Management

Dear Phil,Thank you so much for leaving a Perfect Score Rating for your stay at Sather Hotel Berkeley, SureStay Collection By Best Western. Come back and see us soon on your next visit to Berkeley. Until then, take care!Thank You,Sather Hotel Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Rick,Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our team is committed to addressing the issues you've raised, and we're actively working to enhance the bathroom facilities and minimize noise disturbances. Your insights are invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an improved experience.Sincerely,Sather Hotel Management

Dear Satoshi,Thank you for taking the time to share your experience. We're delighted to hear that you appreciated our well-renovated, clean rooms and found our location convenient. Your kind words motivate us to maintain our commitment to excellence. We look forward to welcoming you back for another exceptional stay.Thank You,Sather Hotel Management

Dear Natalie,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our establishment to be a good option in terms of both price and location. Our team takes pride in providing exceptional service, and we are pleased to know that you found our staff to be very nice. Additionally, it's great to hear that parking was convenient and that you enjoyed the comfort of our beds. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Thank You,Sather Hotel Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear marilys,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our establishment both convenient and pleasant. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Thank You,Sather Hotel Management

Dear Linda,Thank you for taking the time to share your feedback. We appreciate your positive remarks on our reasonable pricing and fine rooms. We apologize for any inconvenience regarding breakfast; your concerns have been noted, and we will address the issues promptly. We value your input and hope to have the opportunity to provide an improved experience during your next visit.Thank You,Sather Hotel Management

Dear Josef,Thank you for choosing our hotel, and we are delighted to hear that you were very happy with your stay. It's heartening to know that our efforts to provide a comfortable experience met your expectations. We appreciate your positive feedback and look forward to welcoming you back in the future. If there's anything specific that stood out to you or areas where we can further improve, please feel free to share your insights.Thank You,Sather Hotel Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Helena,We deeply regret the challenges you've faced and sincerely apologize for any inconvenience. Your experience does not align with our commitment to guest satisfaction. We take your concerns seriously and assure you that we are investigating the matter internally. Our manager will reach out to you promptly to address your situation and explore a resolution. We appreciate your understanding and value your feedback.Sincerely,Sather Hotel Management

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Luis,Thank you for choosing our hotel, and we're delighted to hear that you enjoyed your stay! We strive to provide a memorable experience, and it's wonderful to know we succeeded. Your appreciation means a lot to us, and we look forward to welcoming you back for another exceptional visit.Thank You,Sather Hotel Management

Dear David,I'm sorry you did not have a positive experience at Sather Hotel Berkeley, SureStay Collection By Best Western. We hope you will elaborate on where we went wrong during your stay. Regardless, we hope you will allow us to make it up to you.Sincerely,Sather Hotel Management

Dear Tracy,Thank you for sharing your concerns. We regret any discomfort caused. Guest safety is paramount, and we appreciate your feedback. While our property design aims for a unique experience, we understand your perspective. We'll review our communication to ensure clear information about room locations. Your insights are invaluable, and we remain committed to providing a secure environment. We hope to have the opportunity to welcome you in the future, addressing your specific preferences more effectively.Sincerely,Sather Hotel Management

Dear Ken,Thank you for choosing our hotel and taking the time to share your experience. We're delighted to hear that our convenient location and proximity to UC Berkeley met your expectations. Providing a comfortable stay with easy access to local amenities is our priority. We appreciate your positive feedback on the nearby dining options and the convenience of early breakfast. Your satisfaction is our goal, and we look forward to welcoming you back on your future visits to the area.Thank You,Sather Hotel Management

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Cindy,We sincerely apologize for any inconvenience caused during your recent stay. Our team is committed to providing exceptional service, and we regret any miscommunication regarding your reservation. We appreciate your feedback and will address this issue to ensure it does not recur. Please feel free to reach out to our management team directly so we can further discuss and resolve the matter.Thank You,Sather Hotel Management

Dear Ygnett,Thank you for taking the time to share your experience. We're delighted to hear that you found our hotel safe and quiet. Providing a serene environment for our guests is a top priority. We appreciate your positive feedback and look forward to welcoming you back for another peaceful stay.Thank You,Sather Hotel Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Chih,We sincerely apologize for any inconvenience caused during your recent experience. Our team strives to provide exceptional service, and we regret the miscommunication. We appreciate your understanding in rebooking your stay. Please be assured that we are addressing the issue to ensure it doesn't recur. If you have further concerns, we would appreciate the opportunity to discuss them directly. Thank you for your patience.Sincerely,Sather Hotel Management

Dear Martyn,Thank you for choosing our hotel and taking the time to share your experience. We're delighted to hear that your stay was comfortable and met your expectations. Providing a clean and convenient environment for our guests is our priority. If your travels bring you back this way, we look forward to welcoming you for another seamless stay.Thank You,Sather Hotel Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team