Hotell nära Oakland Regional Hospital

“The staff was generally very helpful and nice. The main factor that prompted us to leave early was the strong tobacco and marijuana smoke in the hotel. It was obvious there was active smoking inside. I even saw someone vaping in the elevator. Our room's air wasn't as bad after I opened the window, but the smell on the bed sheets, coverings, and pillows was still quite noticeable.”

“Very clean”

“Noisy room. Clean but all the appliances (heater, refrig) made noises continuously throughout the night.”

“no me dieron ticket de pago para poder comprobar mis gastos en mi empresa.”

“When they are done remodeling this place will be upscale ”

“Not only were we aloud to check in early but they upgraded us to a studio room given ours was not ready! Staff was very kind and helpful and gave us restaurants recommendations. Breakfast was great and room was clean and bed extremely comfortable. Overall, it was great stay!”

“The breakfast was bad. Everything tasted reheated from the day before. The scrambled eggs were water down and tasted nasty. The bacon was old and and reheated, hard as shoe leather. The fruit was old and tasted like it sat in the fridge for days. Me and the wife will be back. This experience was way better then the Greek town casino. But we will not be included breakfast in next stay, that was a wast of money.”

“Didn't use breakfast; we were feeling so icky with the dirtiness that we did not want it. ”

“Nice staff and helpful. Clean rooms and very clean throughout the hotel. The breakfast was ok, but could be better.”

“Unfortunately, the hotel is under construction and wasn’t aware of it until we arrived to check in. Even though the staff was excellent, just wasn’t able to use much of anything. It’s a good thing the property is getting renovated, the lobby is in bad shape and all the furniture was clearly worn out. ”

“Door was beat up for closing, I was denied breakfast even though it was paid for as part of affirm pkg, there were grooves in tub with grit and even though I tried to clean it before using it didn’t work. Channels were limited with no WiFi even though room was supposed to come with WiFi. ”

“The people are friendly. The breakfast is good and overall the hotel was clean. It is a decent hotel for the price.”

“Nice hotel with relax/pool and complimentary buffet.”

“Breakfast was good. Pool was very nice. Rooms stink and bathrooms smelled bad. Rooms I booked were given to another customer with similar last name, and the check-in guy gave me key cards to the same room and we walked in on with stuff all over the place, freaking all of us out. BIG BLUNDER!!! I WOULD RATHER THEY RE-IMBERSED ME MY MONEY AND APILOGIZE. ”

“Very nice professionally managed hotel. Management staff, housekeeping great.wish I could have stayed longer.”

“Always love staying at the Townsend hotel ! Excellent staff and superb rooms ”

“Room wasn’t as pictured. Visibly dirty with hair EVERYWHERE. Looked almost like a dingy motel almost. I complained and they didn’t move me but did come and “clean”. There was still hair. Construction was annoying and the room I was out in was next to a loud family. Did not get much quiet. Was also watched and followed on my floor by some sketchy guy.”