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Recensioner av Homewood Suites by Hilton Ocala at Heath Brook

3 out of 5
Homewood Suites by Hilton Ocala at Heath Brook
4610 Sw 49th Road, Ocala, FL

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 627 av 921 recensioner" "
8 - Bra i betyg. 207 av 921 recensioner" "
6 - Okej i betyg. 47 av 921 recensioner" "
4 - Dåligt i betyg. 21 av 921 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 921 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sergio, Hialeah Gardens

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2024

8/10 Bra

Marvina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quite, good location plenty of shaded parking. The room was in good order, and clean. Staff was very friendly and helpful. We were able to check in a tad early which was really nice. They had a nice hot breakfast every morning. Pool and spa were clean.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Sherrie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

8/10 Bra

jose, wellington

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

sue

Reste med sin partner
Uncomfortable furniture in room, outdated decor. No coffee cups at breakfast, no coffee in coffeemaker. Employee had to be asked to refill
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

June, Avon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean property with comfy and spacious rooms and a hearty breakfast!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Place to Stay
Loved that it was on HWY 200 but off the beaten path a bit because it was nice and quiet. Was pleasantly surprised by the full kitchen and pull out and even happier that it was a walk across the street from Dillard's department store!! OMG. The staff was nice and very friendly.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Shirley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Shirley
The room was a little dated but clean
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jodi

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in Ocala
This is our second time staying at this hotel. The service is great. The rooms are consistently well cleaned. It's a very comfortable stay
Bodde här 1 natt i januari 2024

6/10 Okej

Hamaun

Bodde här 1 natt i december 2023
Svar från RS 3 jan. 2024
Thank you for sharing a rate on you experience at our hotel. This is greatly appeciated.

10/10 Fantastiskt

Linda

Bodde här 1 natt i december 2023
Svar från RS 3 jan. 2024
It's awesome to hear from you!We are happy to see you had a great stay.We look forward to seeing you again

10/10 Fantastiskt

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel! Staff friendly and helpful. Room was nice and quiet, The staff at breakfast gave us fresh hot muffins right out of the oven. Coffee was flavorful. Lots of shops and restaurants nearby!😁
Bodde här 1 natt i november 2023
Svar från r 3 jan. 2024
Great to see that you had a fantastic time at our hotel. We whole heartedly appreciate the feedback and we look forward to seeing you again

6/10 Okej

Susan

Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The room was great but the breakfast was not. Food was cold and options not very good. Didn’t have orange juice and with coffee not a choice of creamers or Splenda. Staff was more interested in talking to each other than the customers.
Bodde här 2 nätter i november 2023
Svar från RS 24 nov. 2023
Dear SusanThank you for your feedback! We truly appreciate you sharing your experience and we are looking into what you describe. We do have several options of sweeteners such as Equal, Sweet & Low and Splenda. As well as different options of Juices throughout the week. Our aim is to provide the best experience to anyone who visits us.We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.

10/10 Fantastiskt

Samuel, Callahan

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was great with all the amenities to actually live there. It was clean and well kept. Full size fridge too. I would defiantly stay here again.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Christopher

Bodde här 1 natt i november 2023
Svar från RS 3 jan. 2024
Thank you for the great rating. We appreciate your feedback and we can't wait to welcome you again soon.

10/10 Fantastiskt

Leisha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

6/10 Okej

Grisel

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The shower did not have warm/hot water at night but in the morning it did. We reported it and they offered to move us to another room but we had just unpacked and two of us took cold showers and were in our pajamas and decided since it was only a one night stand we chose not to move to another room. My boyfriend took a shower in the morning and the shower did have warm/hot water.
Bodde här 1 natt i november 2023
Svar från RS 3 jan. 2024
Thank you for sharing your experience on your stay at our hotel. We apologize for the inconvenience your first night but happy to see the problem was resolved. Thank you for staying with us and we look forward to doing business with you again soon.

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay
Bodde här 1 natt i oktober 2023

6/10 Okej

Bryan

Gillade: Renlighet och personal och service
All was good except hot tub was not working. This was the main reason I stayed at this hotel. Long day and was looking forward to relaxing. Had to settle for TV. No options for Netflix with TV either
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

James

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Chris

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Diane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Hotel on 200
Second time this year we stayed at this hotel. My husband raved about it the first time. Love the space and full kitchen. Issue with shower head and the problem was resolved quickly. This is our go to hotel in Ocala. The staff there fantastic. Also utilized laundry and pool. Best hotel on 200.
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Jorge

Gillade: Renlighet, personal och service och boendets skick och faciliteter
the people we are very nice
Bodde här 1 natt i juli 2023

8/10 Bra

tresa

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Grounds condition
The beds are very comfortable. Our room was clean. However, the shower and shower doors were full of mold and mildew. I suggested to the registration staff if housekeeping would simply use a bleach water solution at least once a month on every shower most of this issue could be eliminated. All the staff was helpful and friendly. Someone from corporate needs to visit this location and look at the grounds. Grass in most areas has not been cut, the shrubbery is in terrible shape with some dead and filled with weeds. It is not a pleasant view when entering or walking around the grounds. Some of the staff was actually outside trying to weed some areas!!!!!
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Jo

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023

6/10 Okej

Robert

Bodde här 4 nätter i maj 2023

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly, helpful staff. More TV channel options would have been nice. But room was clean and met my needs. Very pleased with my stay here.
Bodde här 3 nätter i maj 2023

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay. Enjoyed it. Noticed the lock/handle on the room's door needs some fix-up. Also, the closet door was off of its rails. Other than that, I enjoyed my stay.
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

JAE KWON, washington twp

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice breakfast and very kind staffs
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Edwige

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location ,friendly and knowledgeable staff
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

KEITH

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Arrived early, was worried we wouldn't be allowed to check in, but the receptionist assured us our room was ready. She even provided us with a list of restaurants she recommended for the area. All the staff were very friendly. Would definitely stay here again on our return trip.
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Lisa

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Don't believe the Reviews- It's a 7 at best.
I have no idea why this hotel has a ranking over 7. Pool & hot tub were disgusting- hadn't been cleaned or maintained in a while. Rooms were VERY outdated. Sheets had a blood stain on them. Shower was barely a trickle. Breakfast was high carb and little else & looked gross. As a Hilton member, I don't think this Hotel meets Hilton standards AT ALL. Would not recommend or stay here again.
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Hector

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lady at the front desk was very nice. She explained everything thoroughly. Breakfast was good. Room condition was excellent.

8/10 Bra

Adam

Reste med familjen
Gillade: Rummets bekvämlighet
Overall a Good Place to Stay but Needs Updating
I don't like the new trend that started after the COVID pandemic where hotels no longer service your rooms during your stay. One of the best features of staying at a hotel is coming back to a cleaned and straightened-up room at the end of the day with fresh towels and empty trash bins. This may not be distinct to this hotel, but it is disappointing. As far as this hotel is concerned, the Pros are: 1. It is very well located with plenty of restaurants and shopping in the area. That is a huge plus. It even has Tesla Superchargers about a block away. 2. The staff is friendly and helpful. 3. The water pressure is good. I can't overstate the impotance of this in my personal preferences for a good hotel. Cons: 1. The furniture, fixtures, and equipment are worn and outdated and the hotel needs a refresh. The sofa in my room was old, worn, and stained and I sank into one of the cushions to the point where it was uncomfortable to sit and I could feel the springs underneath. 2. The shower had a curtain instead of a door. We all know the issue when curtains suck-in during a shower. 3. The carpet in the room and hallways also seemed a bit worn but not as bad as the furniture in the room. Don't get me wrong, the hotel wasn't "nasty," it just needs to be refreshed. Overall, it was a pleasant stay and once they refresh this hotel it will be a completely positive review from my perspective.
Bodde här 3 nätter i januari 2023

8/10 Bra

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

6/10 Okej

JOHN, Clayton

Gillade: Renlighet, personal och service och boendets skick och faciliteter

2/10 Väldigt dåligt

Madelaine Mimsy

10/10 Fantastiskt

Mark

Bodde här 1 natt i september 2022

8/10 Bra

PERRY

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2022

8/10 Bra

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff. Very clean rooms. Great location.
Bodde här 5 nätter i augusti 2022

8/10 Bra

Francisco, Caguas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 4 nätter i augusti 2022

10/10 Fantastiskt

FAUSTO, HIALEAH

Bodde här 1 natt i augusti 2022

8/10 Bra

Jeffrey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet property, easy check in. Bed comfortable. Included breakfast a nice feature, but coffee just tasted like brown water, and chafing dishes not keeping food nearly warm enough. (I am retired food service with 20 years). Someone will get sick. Also disappointed that spa in pool area broken. But overall stay was pleasant.
Bodde här 2 nätter i augusti 2022

8/10 Bra

Carolina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena la atencion al llegar, desayuno muy aceptable, buena limpieza.
Bodde här 2 nätter i augusti 2022
Svar från RS 10 aug. 2022
Thank you for the great feedback. We're happy to see you had a great time with us. We look forward to seeing you again soon