Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Could you please provide more details about the issues you faced? This will help us in addressing and resolving them swiftly. If you require further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is committed to ensuring a pleasant stay for all our guests. Thank you for choosing OYO Rooms, and we hope to have an opportunity to serve you better in the future. Best regards, Team OYO

Dear Guest, We apologize for the inconvenience you experienced during your stay with us. We understand your disappointment with the condition of the room and the deviations from your booking preferences. Our team is committed to providing a comfortable and pleasant stay for all our guests, and we are disappointed to learn that we fell short of your expectations. Please be assured that we take your feedback seriously, and we will investigate the issues you mentioned to ensure they are resolved immediately. We understand your request for a refund and we will address it promptly. If you have any further concerns or require assistance, please feel free to contact us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you. Thank you for bringing these matters to our attention, and we hope to have the opportunity to make it right for you in the future. Best regards, Team OYO

Dear Guest, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We are sorry to hear about the difficulties you faced in contacting the hotel and your disappointment with the check-in process. Our team is always available to assist our guests promptly, and we regret that this was not reflected during your visit. We apologize for any inconvenience caused by the malfunctioning TV and the noise disturbance in your room. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short on this occasion. We understand that you have chosen to check out early and explore other options nearby. We appreciate your loyalty and hope to have the opportunity to regain your trust in the future. Should you require any further assistance or have any additional feedback, please do not hesitate to contact us at guestsupport.na@oyorooms.com. Best regards, Team OYO

Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel and the value it offers. Our team is committed to providing excellent customer service, and we are glad to hear that you found our newly renovated rooms satisfactory. While we understand that our hotel may not have the luxurious ambiance of the Ritz-Carlton, we strive to provide a comfortable and pleasant stay for our guests at an affordable price. If there is anything more we can assist you with or if you have any further queries, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to help you. Warm regards, Team OYO

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that our location was convenient for your needs. If you have any further queries or require assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO