Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 443 av 1003 recensioner" "
10 - Fantastiskt
443
8 - Bra i betyg. 377 av 1003 recensioner" "
8 - Bra
377
6 - Okej i betyg. 144 av 1003 recensioner" "
6 - Okej
144
4 - Dåligt i betyg. 25 av 1003 recensioner" "
4 - Dåligt
25
2 - Väldigt dåligt i betyg. 14 av 1003 recensioner" "
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Location was really good, check in and out process was simple and fast. Staff were really friendly too! But the mattress was quite thin. It doesnt seem too clean as well as there were stains on the towel and a stain at the corner of the bed sheet.
Gladys
Bodde här 1 natt i maj 2024
Svar från 東横INN小田原駅東口 くちこみ担当 22 maj 2024
Thank you very much for staying at our hotel.We are very sorry that the fixtures and fittings in your room were dirty and caused you discomfort.We will remind our staff of your kind words and ensure that our guest rooms are always clean.We sincerely look forward to having you stay with us again if you have the opportunity.
10/10 Fantastiskt
Takako
18 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfecte ligging bij het station, uiterst vriendelijk personeel, redelijke grootte van de kamer, goed ontbijt is inbegrepen.
Guido
Bodde här 2 nätter i maj 2024
Svar från 東横INN小田原駅東口 くちこみ担当 10 maj 2024
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nobuo
Bodde här 1 natt i maj 2024
Svar från 東横INN小田原駅東口 くちこみ担当 8 maj 2024
先日はご宿泊頂き誠にありがとうございました。
10/10 Fantastiskt
Abdulla
Reste med familjen
6 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel with ideal location- two minutes walk from the train station. Great service, food, and eateries around. Worth the price.
Abdulla
Bodde här 1 natt i maj 2024
Svar från 東横INN小田原駅東口 くちこみ担当 7 maj 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
10/10 Fantastiskt
namiko
5 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient location. Close to train station.
Staff is very helpful and free breakfast is a bonus😍
Helen
Bodde här 1 natt i april 2024
Svar från 東横INN小田原駅東口 くちこみ担当 28 apr. 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
8/10 Bra
Andrew
Reste med sin partner
25 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good except the bed which was only a bit softer than the floor. Staff, location close to station & restaurants and breakfast all very good.
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, a few minutes walk from the station. Staff are super helpful in spite of knowing little English. Will definitely stay here again.
Eleen
Bodde här 1 natt i april 2024
Svar från 東横INN小田原駅東口 くちこみ担当 20 apr. 2024
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
It’s very convenient location. Just few minutes from Odawara Railway Station. Close to everything and love to visit historical Castle. The staff are very helpful. Thanks!
MITSUYO
Bodde här 1 natt i april 2024
Svar från 東横INN小田原駅東口 くちこみ担当 15 apr. 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
10/10 Fantastiskt
Shawn
Reste med sin partner
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quite near to the shopping areas and train station. Near to the bus stop to take to hakone too. No need to bring the luggage up on the ride for a day's visit. Free breakfast included too.
Gillade: Renlighet och boendets skick och faciliteter
Overall, I would recommend this property. The only negative experience I had was that when I requested for an extra pillow, instead of the staff delivering it, I was asked to go to reception to get it there myself.
Ngee
Bodde här 3 nätter i mars 2024
Svar från 東横INN小田原駅東口 くちこみ担当 10 apr. 2024
This time, thank you for staying at our hotel from some hotels.Regarding the rental of pillows, we apologize for the inconvenience, as the number of staff is limited.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
10/10 Fantastiskt
Tatad
Reste med familjen
7 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location. Short walk to station. Restaurants and Castle. Good options for exploration of hakone.
Tatad
Bodde här 3 nätter i april 2024
Svar från 東横INN小田原駅東口 くちこみ担当 8 apr. 2024
This time, thank you for staying at our hotel from some hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
8/10 Bra
HARUYO
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just a normal business hotel. The hotel is conveniently located near to the hotel with many options for food. It's easy to walk to the castle.
Keith
Bodde här 1 natt i februari 2024
Svar från 東横INN小田原駅東口 くちこみ担当 8 apr. 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Gillade inte: Personal och service och bekvämligheter
Requested staff for extra pillows..the staff provided us pillows with smoking smell for non smoking room. When we returned the smelly pillows, the staff said there were insufficient extra pillow for non smoking room and just gave us one.
The breakfast is great.
Sze Ki Paula
Bodde här 2 nätter i mars 2024
Svar från 東横INN小田原駅東口 くちこみ担当 25 mars 2024
Thank you very much for staying at our hotel the other day.We apologize that there were a lot of points that could not meet your expectations.
10/10 Fantastiskt
Koji, Signal Hill
23 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quite area but close to the station.
Koji
Bodde här 3 nätter i mars 2024
Svar från 東横INN小田原駅東口 くちこみ担当 24 mars 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
10/10 Fantastiskt
Koike
Reste med familj och småbarn
22 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter