Hello Debra, I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. We consider feedback from our guests the number one tool in achieving the highest quality of guest service, you are among our most valued guests. We are very sorry that your stay was met with multiple negative encounters. Your comments have been personally viewed by management. We all appreciate your feedback and are making continuous improvements in attempt to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello, I do apologize for the key not working as we were working out the kinks of the new system. I am also pleased we were able to locate your "80" pillow in our lost and found.

Hello Derrick, I would like to personally thank you for taking the time out to leave your review. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Christine, I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. We consider feedback from our guests the number one tool in achieving the highest quality of guest service and as a Marriott Bonvoy member, you are among our most valued guests. We are very sorry that your stay was met with negative encounters. Your comments have been personally viewed by management. We all appreciate your feedback and are making continuous improvements in attempt to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels

Hello Matt, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Hello Kenneth, I would like to think you for you opinion on our mirrors. You can rest a sure there are no camera's, but have a wonderful day.

Hello Deylis, I just wanted to reach out and say thank you for taking the time out to leave us a rating. I hope you have a wonderful day and hope we see you again on your next travels through.

Hello Anne, I am so pleased you guys enjoyed the cookies, we try to make this a home away from home.

Hello Yamily, I just wanted to take the time out to thank you for your review. hope you have a wonderful day and hope to see you on your next travels.

Hello Lyle, I just wanted to take the time out to think you for your rating. hope you have a wonderful day and hope to see you on your next travels.

Hello Yamily, I just wanted to take the time out to think you for your rating. hope you have a wonderful day and hope to see you on your next travels.

I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

Hello Elsa, I was wanting to reach out to personally thank you for your rating. Hope you have a wonderful day.

I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.

I would like to take the opportunity to personally thank you for taking the time to give us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. I do not see any comments on what went wrong, but I do apologies for any inconvenience that you may have encountered during your stay.

I would like to take the opportunity to personally thank you for taking the time to respond to a guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service.We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Peg, I am reaching out to personally thank you for taking time out of your day to rate us, hope you have a wonderful day.

I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. Your comments have been personally viewed by myself and forwarded to the team members. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests.We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Gasalea,I wanted to takt he time out to thank you for your review and the reconization of Alizay I will make sure she knows she is doing a wonderful job.

Hello Veronica, Thank you for taking the time out to leave us a review I do apologize for one TV not working I will make sure to look into this.

Hello, I am reaching out to see what exactly was wrong with our pool and elevator. Our pool is been open all year and we have not had trouble with our elevators, I do know that the hotel next door has had their pool closed and just fixed their elevators. Do you think you might be confusing our hotels. If you could please reach out to me at the hotel that would be wonderful. I hope you have a wonderful day.

Dear Mitchell:I would like to take the opportunity to personally thank you for taking the time to respond to our guest survey. We consider feedback from our guests the number one tool in achieving the highest quality of guest service, you are among our most valued guests. We are very sorry that your stay was met with multiple negative encounters. Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements in attempt to exceed the expectations of our guests. We value your business and hope will consider to give us a try again during your future travels.

I would like to take the opportunity to personally thank you for taking the time to leave us a rating. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests.We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Amber, I do apologize that the lobby area was hot, the AC units are broken and currently getting worked on, I am sorry you were under the impression they were just off, my front desk did acknowledge that complaint however there is not much we could have done. I also do apologize about the social/happy hour as Marriott has discontinued that event during covid.

Hello Lawrence, I was just wanting to personally thank you for your review, I am pleased that you have a wonderful stay with us. We hope to see you on your next travel through the area.

Hello Justin, I would like to take the opportunity to personally thank you for taking the time to respond to Marriott sponsored guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Donald, I wanted to personally thank you for taking the time to leave us a review, and I am pleased that you had a good stay. Hope to you see soon.

Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Your comments have been personally viewed by myself and forwarded to members of our management team. We all appreciate your feedback and are making continuous improvements to exceed the expectations of our guests. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Shona, I wanted to personally thank you for your rating, hope you have a wonderful day!

Hello Derek, I just wanted to personally thank you for your rating and hope you have a wonderful day.

Hello Jim, I would like to personally thank you for taking the time out to give us your feedback. We hope to see you on your next travels to the area!!

Good Morning Thomas, I would like to take the opportunity to personally thank you for taking the time to respond to Marriott sponsored guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels

Hello Helen, I would like to take the opportunity to personally thank you for taking the time to respond to Marriott sponsored guest survey. Here at the Residence Inn Odessa we take pride in providing ultimate guest service. We consider feedback from our guests the number one tool in achieving the highest quality of guest service. We value your business and hope that you consider the Residence Inn Odessa a home away from home. We look forward to seeing you during your future travels.

Hello Kimberly My apologies about the pool being closed as that was out of our hands. I also wanted to thank you for taking the time out to leave a review, have a wonderful day

Hello, Thank you for your review

Hello Nilda, I just wanted to personally reach out and thank you for you review and we hope to see you again.