Hotell nära Office de Tourisme de Castres

“Lovely hotel in a great spot. The staff was very friendly and helpful. Beautiful building and fun with themed rooms based on different cities in Europe. ”

“Never again”

“We visited for a weekend from the UK to attend a wedding in the area. The staff were really friendly and helpful, and we arrived to find that our two twin rooms and had been changed to a family suite, which was perfect for our needs. Lovely breakfast and everything spotlessly clean. Air con was much appreciated during a very hot weekend. The only disappointment was that the pool was dirty and poorly maintained - I wasn’t even sure if it was open, the condition was so poor, with murky cloudy...

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“Séjour très désagréable. La chambre ressemblait à un véritable igloo tellement il faisait froid. Impossible de retrouver une température normale, malgré plusieurs tentatives. Même le shampooing était glacé, c’est dire… Le lit était froid également, rendant la nuit extrêmement compliquée et inconfortable. Une expérience vraiment décevante.”

“Tout était très bien, sauf bug à l'arrivée ( tardive) où la boite à clef n'a pas fonctionné, incident réglé en demi-heure.”

“Idéal pour se reposer dans un cadre champêtre!”

“Séjour très agreable”

“Merci pour l'accueil vous êtes des personnes extraordinaires et un gros bisous a sirius !”

“Turned up to hotel at 2.45 door locked with notice stating staff returning at 5pm. Still nobody at 5.15. Other clients arrived stating they had received an email from owner with code entrance and room number. We did not! Tried ringing owner.Taking the initiative we worked out from the register what rooms were taken so we took a key. The hotel is smelly, dark and very unwelcoming. Our room had staining around the toilet bowl no shower curtain so the floor was flooded and dangerous. There was...