2/10 Väldigt dåligt
Delia F
Reste med familjen
8 sep. 2025
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property should be taken off your website for recommended places to stay. We checked in and immediately felt unsafe just unloading our luggage, there were questionable people hanging around the rooms on first floor. As soon as I pulled off the covers, there was large stain on sheets, had to call front office to change sheets . My sister went outside to smoke a cigarette and was approached by suspicious looking individuals and felt threatened . Bathtub was covered in cigarette burns, I didn’t sleep all night because air conditioning kept turning off and switching to heat making the room hot. Had to get up every couple of hours to manually change dial. Reported incident to front office but she assured us that they had security patrolling but we never saw anyone Said she was aware of homeless people staying on the adjacent property but that was not theirs. We had booked for three nights but checked out immediately the next morning because of our experience . I have pictures documenting all my complaints that I can forward to you upon request . We were in town for my brother in laws funeral and I would appreciate a refund of this booking because never had I had such a bad experience on one of your properties especially during a time that we already were experiencing such stress and sadness . If anything please remove this property from your recommended stays on your website as I would not want anyone else to go through what we did . Thank you very much
Delia F
Bodde här 3 nätter i september 2025