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Recensioner av Hampton Inn & Suites Moore

2.5 out of 5
Hampton Inn & Suites Moore
614 Northwest 8th Street, Moore, OK

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 392 av 540 recensioner" "
8 - Bra i betyg. 93 av 540 recensioner" "
6 - Okej i betyg. 29 av 540 recensioner" "
4 - Dåligt i betyg. 12 av 540 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 540 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

6/10 Okej

Janet

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
I got checked into a dirty, used room. Had to go back & ask for a new room. Once I checked into that room, I had to double check reviews because I had picked this hotel for having a 9 rating on cleanliness & was disappointed. My shoes were sticking to the dirtiness of the carpet, when I checked the bed for bugs the liner of the bedding had blood stains.. the other bed’s had some kind of coffee stain on it also.I didn’t want to have to go and ask for ANOTHER room so I just dealt with it but I would definitely say the “exceptional”reviews are not as accurate as they should be.
Bodde här 1 natt i april 2024

8/10 Bra

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Francis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 28 mars 2024
Thank you for leaving us a 5-star review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could meet your expectations.We appreciate your support and hope to have the pleasure of welcoming you back soon for another wonderful stay!

6/10 Okej

Stanley

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room was too small and not much space to move around. The bathroom door is a sliding door that cannot be locked. The carpets were very dirty inside the living space.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kaye

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was very quiet and convenient. I had a 5:00am flight the next day so this was perfect for me
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 28 mars 2024
Thank you for your review! We're delighted to hear that you found our hotel quiet and convenient, especially with your early flight the next day. Providing a peaceful environment for our guests is important to us, and we're glad we could accommodate your needs. We hope to welcome you back for another convenient stay in the future!

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Nice hotel. Rough area
Bodde här 3 nätter i januari 2024
Svar från Hotel Manager 28 mars 2024
Thank you for your review! We're glad you found our hotel nice. We understand concerns about the area and take guest safety seriously. Please know we have measures in place to ensure a safe and comfortable stay. We appreciate your feedback and hope to welcome you back soon.

8/10 Bra

Amanda

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Housekeeping needs to pay attention to basic toiletries. The facial tissue box was almost empty when I checked into the room. Also, it would be nice if guests were given free water in the room.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 28 mars 2024
Thank you for sharing your feedback with us. We apologize for the oversight regarding the facial tissue box in your room. We'll address this with our housekeeping team to ensure that all toiletries are adequately stocked for our guests' convenience.Regarding the provision of water in the room, we appreciate your suggestion and will consider it for future improvements. In the meantime, we'll make sure to provide clear information on the availability of water and other amenities for purchase.We value your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future.

6/10 Okej

Mark

Affärsresenär
Gillade inte: Renlighet och personal och service
No daily service. Didn’t even replace towels.
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 28 mars 2024
We appreciate your feedback, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

8/10 Bra

Nancy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool is heated which was amazing!! Although, it looked a little green but my kids didn’t mind. The only major downfall was the breakfast. The juice machine was broken and the juice they sat out had gone bad or something. It was disgusting to say the least. Your options were really only cereal, yogurt, or a waffle. The yogurt and milk aren’t in a fridge, they’re just in a bucket with ice. Some of the wallpaper in our bathroom/room was coming off the wall from what looked like water damage??? Even up to about a foot high. Again, these are just little things. We only stayed one night and the heated pool was the highlight since it was 12 degrees and my kids couldn’t wait to have some fun in the water!
Bodde här 1 natt i januari 2024
Svar från Hotel Manager 28 mars 2024
Thank you for sharing your feedback with us. We're delighted to hear that your kids enjoyed the heated pool, despite its appearance. However, we apologize for the inconvenience you experienced with the breakfast and the condition of your room.Your comments about the juice machine and the quality of the breakfast options are concerning, and we will address these issues with our team to ensure improvements are made. Additionally, we will investigate the water damage in your room and take necessary steps to rectify it.We appreciate your understanding of these issues and your patience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Bra

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was New Years Eve but was so quiet!
Bodde här 1 natt i december 2023
Svar från Hotel Manager 28 mars 2024
Thank you for your review! We're thrilled to hear that you had a quiet New Year's Eve during your stay. Providing a peaceful environment for our guests to relax and unwind is important to us, even during special occasions. We appreciate your feedback and hope to welcome you back for another peaceful stay in the future!

10/10 Fantastiskt

Doug

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent place to stay!
From the lobby, to the room, to breakfast, everything was terrific. The staff were friendly and helpful. Everything was very clean!
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

rosemarie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
overall a good stay
the bed was a luttle too high. i'm 70 and it was hard to adjust to a high bes
Bodde här 2 nätter i december 2023

8/10 Bra

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Brian

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
There was no hot water. Had to take a cold shower in the morning. Front desk didn't seem to care enough to give us a discount for the problem. Want be going back.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jessica

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Karl

Reste med familjen
Hotel was very clean, great location right off the highway. Staff was great
Bodde här 1 natt i november 2023

10/10 Fantastiskt

michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for FIVE nights...every staff member was more than friendly and courteous. Very professional and accommodating. Wish all Hamptons were run this way and had the excellent staff we encountered. Well done and we will stay here again! : )
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean
Bodde här 1 natt i november 2023

8/10 Bra

Kasey

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Kayla

Bodde här 1 natt i november 2023

10/10 Fantastiskt

donny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay greatly
Bodde här 2 nätter i november 2023

6/10 Okej

Maria

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room temp was at 16 degrees when I walked in, was freezing, the. I turned it up and it didn’t do anything so I turned it off instead,
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Maria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Eileen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, nice, large, clean room. Good free breakfast and coffee and free parking. Not far from fast food, airport, downtown.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Kaye

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very easy process from check in to checkout
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Karen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The front desk personnel were so kind and friendly!! THANKS for a great stay.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Bill

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 10 nätter i oktober 2023

10/10 Fantastiskt

Mayra V, Oklahoma City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

6/10 Okej

Vanessa

Reste med familj och småbarn, Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The first room we got was not clean. The sheets had not been changed and the walls were dirty throughout the room. The lady on the night shift informed us that because of booking through Expedia that she would not be able to refund us but was able to switch us to another room. We received the new room that was a lot better but at least the sheets looked clean. I'm not sure I would stay here again but appreciated the front desk lady.
Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Trinetta

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
No hot 🔥 water
I did not have hot water in the sink or shower
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

LeAudrey

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From check-in to check-out, both Karlie and Alondra greeted us with smiling, friendly faces. Something most hotels are lacking. The rooms are clean, quiet, and comfortable (even the pillows). The pet area is quiet with actual grass, had a station with clean up bags and a trash can and the grass was devoid of dog feces. This shows me that hotel staff actually clean the area since not all pet owners pick up after their pet. The pet “deposit” is higher than most and is not actually a deposit. You do not get the money back even if your pet does no damage to the room. This is not exclusive to this hotel. Most hotels we had required a pet deposit, but none as high as this one. If we come back this way again, we will definitely stay here. Kudos to Karlie and Alondra. You are the face of Hampton and should be commended for your friendly smiles and welcoming demeanor. Well done.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Keli

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Kathleen

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Craig

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place!
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Cy

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Trigena

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay.
Bodde här 1 natt i september 2023

6/10 Okej

Daren

Gillade: Renlighet och personal och service
AC unit was noisy, microwave was at knee level in a small, 2 bed room. Staff was good.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Eileen

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Gilbert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Starlyne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
Everything was great! Love Hampton.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Carey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff (Carolyn!) Clean room, great breakfast
When we tried to check in we realized my husband had booked the wrong date. Carolyn at the front desk was amazing and helped us get it all worked out. She talked on the phone with a hotels.com rep and had them change our booking date. She put us in a very nice room and was so patient and friendly and even apologized for the hassle. It was our fault! The room was very clean. Breakfast was a buffet basically. With biscuits and sausage gravy, eggs, sausage patties, country potatoes, oatmeal (already made-not packets) and toppings, toast, yogurt cups, bananas, apples… and I’m sure more that I didn’t see. Well worth the money and hassle. I will stay here again and definitely recommend.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

DJ

Bodde här 1 natt i augusti 2023