We stayed here as a family of four (2 kids and a dog), and really enjoyed our time! Bricktown was lovely and walkable, and as an added bonus the trolley stop was super close and we were there when the trolley was free! There was a mixup with our room (we booked two queens but were given a king); in order to remedy the situation with what was available they upgraded us to a suite for free, so that was awesome! Amazing customer service for sure. The hotel facilites were excellent, and the pool is incredibly kid-centric, which was a perk. Not great for grownups looking to swim laps, as the deepest part was only 4 feet, but with little ones that was actually great for us! Breakfast was delicious and varied, with different meals each day. It was filling and hearty with plenty of options for everyone. I really enjoyed the food!
I gave four stars for three reasons:
1. The fees were high. 75 dollar pet fee per stay, and if you’re parking a car it is an additional 20 dollars per day. Eek. I wish they could find a way to include parking in their rate.
2. The bathroom was just okay; the shower was in desperate need of new grout and tile, and it was a little icky (not from lack of cleaning, just old and moldy). The toilet was also lackluster in terms of its ability to flush, and there was no vent or fan in the bathroom.
3. My goodness I think the pillows were made for giants. They were way too large and dense, and I had neck pain every morning. I wish they had softer/thinner options!