We had reserved the VRBO house 2 months prior to going to Oklahoma for our granddaughters National Softball Tournament. It was an 8 hour drive from our home. We had not received anything for check in except the address. There was NO communication from the host. At 1pm when we were about 4 hours away, I contacted VRBO. The host was extremely rude and let us know that they were cancelling the reservation due to a plumbing issue. VRBO did not help with getting another house. Oklahoma City was FULL. The WCWC, NBA and the Softball National Tournament had everything booked. It was a total nightmare for my family of 8. We did manager to find a hotel with 2 King Rooms. I would NOT book this home if I were you. The owners would not let us try and stay one night in a hotel and then use the home the remainder of 5 days, There was no consideration at all. It almost put us in a situation that we would have had to stay 1 1/12 hours away from the tournament. Additionally, when VRBO refunds your money, they do not refund the insurance money