Hotell nära Old Town Gem Mine

“Great clean, quiet place. Trolley pick- up was located in the Parking lot which was very convenient and free.”

“Everything about this place was amazing!! First and foremost Sarah at the front desk was the nicest, helpful most outgoing hotel employee I’ve ever experienced. The hotel is absolutely perfect if staying in Gatlinburg. You can walk to everything near by to skip paying for parking. The rooms were super clean. The Altitude rooftop bar is spectacular and the outside seating area is top notch with great views. Awesome pool area with pool bar. I can say enough good things about this place and will...

“The staff were friendly and it was pretty clean. They had a pretty small fridge in the room that could keep very few things. The bathroom was very tiny. The room was fairly clean. Kept finding long black hairs everywhere. It was really hot in the room even when the air was turned to the lowest setting. I would definitely bring my own drinks and snacks while staying here because the vending machine prices were outrageous but over all it was an okay place to stay for a couple nights. The room we...

“Everything was great, except of the AC unit. It was very difficult to work.”

“This is our second time staying at this property. It is centrally located to all of the attractions and just a few miles from the entrance to The Great Smoky Mountains National Park. Loved the balcony with the creek view. There is so much to do in Gatlinburg we will be back!”

“The stay was amazing. The hot tub was so relaxing and the bed was super comfy. Overall 10 out of 10. Spoke with the staff they were super friendly they just checked in and made sure we were enjoying our stay and made sure we didnt need anything. Very personable. I would highly recommend this place. ”

“Good parking”

“We stayed here for a wedding and everything was perfect. close to the venue and the staff was accomidating”

“Everything was great except one exception. The lazy river is not big as it look on the pictures. Its primarily for children.”

“The room was very nice and clean with a great view of the river. The location was good , very close to the free area shuttle which made it a very convenient place to stay. The staff however was not very friendly or helpful.”

“The elevator looks to have been broken for a long time. The cleaning trolley was placed at the end of the corridor, almost blocking the way to the door of the stairs. Breakfast is the same every morning. All others are good. Staff are nice and helpful.”

“Ice maker on my floor never got fixed. Ac worked eractivally”

“Riktigt fint hotell med bra läge. ”

“Property was ok”

“Outside was out dated. Breakfast was poor quality. Lobby was outstanding. Showers were outdated also.”

“I'm not a fan of the Gatlinburg and Pigeon Forge area to begin with, so that probably effected my ratings. They both try so hard to be the next Branson, and Gatlinburg is just too small of an area for that many people. Also, I discovered when we checked in that the hotel was hosting a high school cheerleading convention. Nearly 1,000 hyperactive teenagers everywhere you went in the property. It also effected the amount of paring spots that were available, as the lot was over full, and it's a...

“Comfortable bed, clean, quite. Friendly staff. Breakfast was OK, served on paper plates and cups with plastic cutlery.”

“Our refrigerator had no shelves or racks to hold items and didn’t feel cold enough for leftover food storage. We tried several settings to no avail. We left a night early because we were invaded with ants. It was our last night so instead of packing up to change rooms, we just decided to drive home. We were very disappointed as it was our first time staying there.”