Familjehotell i Oleggio

"Everything fine but only one power socket in the room "

"Very bad service at the front desk. Rude, lack of empathy, and unwillingness to help. Pool was closed without any information to us before hand, when we explained that this was the main reason we booked the hotel they just shrugged and said, “not my problem. This is out of our hands”. Even though this is their own pool and the pool was closed due to “maintenance”. No other compensation was ever offered. Extremely poor service. "

"They have good shuttle service and excellent breakfast. The rooms are dated, beds are not that comfortable and trash from the previous guests in the bathroom."

"This hotel was so much better than what I could have imagined. Old and a bit worn here and their but so much character. Great staff all around with great amenities pool, spa, outside and inside bar, with great restaurant. "

"Riktigt bra hotell! Sköna sängar, trevlig personal underbar frukost! Att det ligger på flygplatsen var avgörande för oss. Tåget in till Milano gick snabbt och smidigt. "

"Supertrevlig personal i receptionen, underbart god frukost samt ett otroligt fint läge i Saronno. Fick ett rum på 8e våningen med en fin utsikt samt ett fantastiskt rum i sig, med både Ac och badkar Servicen vart helt utmärkt, oavsett vart man mötte personalen fick man alltid ett hej tillsammans med ett underbart leende. Extra pluss att jag blev välkommnad av en man som kunde lite svenska, alltid uppskattat att få höra sitt eget språk i ett land man vanligtvis inte hör det Ska jag till Milano igen blir det definitivt Saronno och Starhotels Grand Milan "

"Det var ett trevligt bemötande, ett stort och trevligt rum. Helt ok mat på restaurangen. Trist att de dragit för alla gardiner, men överlag bra hotell."

"Had to stay close to MXP airport for 1-night and this hotel proved fantastic, clean and - most important - the restaurant was great!"

"On the booking they promised pick up from and to the airport -- but they did not. i paid 80 euro in taxi back and forth to the airport and it was not worth the money. When I confronted the staff about that it said on the website that they offered the free taxi service -- she basically shrudded her shoulders and said that there is nothing she can do. She supported me with a taxi from the hotell that i had to pay myself and she said it would cosst 35 euro -- but when I got to the airport the taxi driver said 40 euro. He got really upset and could not speak english and just kept repeating "40 euro, 40 euro". the hotel was noisy during night and the cleaning detergent smelled like someone dropped a whole perfume bottle in the room. Overall I feel hustled, and it was not worth the money. "